Do not pull away before checking your order if you go through the drive through, see rest of review for more. This location has to be one of the most hit and miss restaurants I've ever been to. I have a family that clamors for Bojangles and if they don't get it at least once a week I'll hear about it. That means we go here often as it's among the closest to home and the less likely to be so busy I can't even get food. Sometimes this location has excellent food and the people are normally extremely friendly. However, sometimes this location has legitimately bad food and there seems to be no rhyme or reason as to why they go one way or the other that day. You would expect you might get stale food at off times and sometimes that is true but I've had some of the best experiences going at quiet times. As someone who goes to many Bojangles and goes to this one almost weekly for years, I have no advice for how to time it. The service here is always friendly BUT they almost always forget something and you have to chase them down to get it fixed. Essentially every time I go through the drive through I have to remind them about my drinks and 50% - 75% of the time they forget one of my fries. Sometimes they forget your biscuit if you order a chicken box, so be sure to open them before leaving. I can understand issues when they are busy - as Bojangles can get very busy at breakfast and lunch - however this has happened to me at all times of day and night at this location. I wish they would improve here but part of the problem seems to be a major transition in staff happening very frequently. I don't know if this is a training location or if they have issues keeping managers and employees at this Bojangles. Whatever the cause of the turnover, it impacts service a great deal here. read more

They suck!! Never have chicken. No gravy at 9pm. Okay we'll close earlier if you don't have everything. Staff made us move to SAVE THEIR TIMMER. LAME read more

I don't usually like to do reviews on chain restaurants, but I have just got to share and show everyone the crap of coffee that I received from Bojangles this morning Friday, January 9, 2026 between 8:10-8:25am. This is what premium coffee looks like. I will NEVER patronize this location again! read more

Bojangles - Bojangles Premium Coffee - Fast Food Near Me - Greensboro, North Carolina

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One of the managers was one of the rudest person I've ever had an experience with in public. Talking about me, directly in front of me and out loud in front of everyone to hear, all because i was asking for my fries that they forgot to put in the bag. Mind you, they had just handed me the food 30 seconds prior to me asking. They then continued to want to go back and forth with me because she said "she was only going to give me a small fry", even tho i ordered a Large. Another employee had to step in to give me my correct fry size. It was a really simple thing until she made it not. It makes zero sense to be in the food and service industry with zero customer service. I suggest she finds a job she doesn't hate. read more

Update Feb 10... 9 cars in drive thru. Had to wait after order for 17 min. Decided to go in and get a refund. Terrible, get some people in there that want to work besides just standing there at the window laughing like it's a circus.... Kathy gave me a drink with no ice. Attitude!!! read more

Bojangles - Nasty - Fast Food Near Me - Greensboro, North Carolina

I've visited this location 3x in the past two weeks... every single time they've "been out of biscuits" for my chicken supremes orders AND no Cheerwine. Today, I ordered a supreme combo, a bacon biscuit and an egg & cheese biscuit. I watched the employee make my two biscuits and then the woman at the drive through window handed me my food and said they were out of biscuits for my supremes. I think I'll travel a little further the next time I want Bojangle's. This location is also very slow 99% of the time. Even when they're not busy, it is usually a good wait for the food. The quality is hit or miss. read more

Bojangles - Greasy fries - Fast Food Near Me - Greensboro, North Carolina

I really wish that I had read the reviews before I stopped. Only one car ahead of me and I had to wait 20 minutes to get my food. I should have checked before I left but I didn't. When I got home I discovered that they had left my 10 biscuits out. The chicken tasted very bland to everyone that tried. Very disappointing for $57 and change. Lesson learned. They lost my business. read more

Smelled foul inside- like a bathroom cleanliness issue. Clearly having staffing issues- they were yelling at one another and seemed to be short. The food was fine, except the biscuits were disappointing (they're usually fresh and delicious but these had been sitting around for a while). The tea was also disappointing. read more

The wait was way too long for a boberry biscuit. Over 20 minutes and still don't have my biscuit. Unfortunately, this is not the first time for the long wait. No explanation for the delay. read more

You're not even worth one star but I had to give it at least one. The worst Bojangles I've been to in my life!! After waiting 45 minutes for my food I was told I would have to pay 45 cents for a sauce that I forgot to add to my order at the beginning. How dare you tell me I have to pay for that sauce after waiting 45 minutes. The customer service is HORRIBLE!!!!! So that means the management is HORRIBLE!!!!!!! GET YOUR SHIT TOGETHER!!!!!! read more

Fuck Ts ass place they couldn't get my 4 piece supreme combo meal good ima kms the sweat tea does not taste like sweet tea it taste like oil

The. Slowest. Drive Thru. Of. All. Time. CONSISTENTLY Food is sub par and you can expect to be there at least 30 minutes. Don't even try coming inside. read more

Worst customer service and you have to wait for at least 45 minutes to get anything. One of the workers said to a customer that was complaining about the wait "everyones waiting" WHOS FAULT IS THAT U RUDE BTCH read more

Rude drive thru. Zero customer service. Food was hot but the lady at the window was extremely short. Its 7::30 in the morning and she's already nasty. She didnt repeat back the oeder so I checked it before pulling off. Sure enough the order was wrong. I asked for bacon and cheese no egg on the biscuit. Made another biscuit and it was still wrong, only bacon. Three drinks...one straw and no napkins. I hope she has the day she deserves. read more

Bojangles - two donuts in a styrofoam container - Fast Food Near Me - Greensboro, North Carolina

Employees are slow asf, waited 35-40 mins and STILL didn't get my order taken. Not even worth 1 star. Worth multiple no stars.

The chicken biscuit was like rubber Bo rounds were good tea was gross overall won't be back

I tried Bojangles, I really tried to give yall another chance, because most of staff is very friendly. BUT this was a joke today!!! How is that two sides of bacon. That's not even two slices of bacon read more

Bojangles - Two sides of bacon - Fast Food Near Me - Greensboro, North Carolina

Bojangles is Bojangles. I feel that they have the best sausage biscuits out of the fast food biscuit choices. Bo's Chicken Sandwich is the best of the chicken sandwich war options. I wish they still carried their sweet potato pies because they were a great option for dessert. The service from the drive thru at the Elmsley location has improved drastically in recent weeks from what it has been for at least the past year. The Sanitation Rating isn't the best, though. read more

Bojangles - a sign in a window saying next window please - Fast Food Near Me - Greensboro, North Carolina

Drive-thru Service was quick and efficient even during the 745am busy week morning peak time. Food was piping Hot and Yummy too!! My eggs were scrambled with cheese along with bacon on the side. And let's talk hash browns ....All the Way Good with a light covering of ketchup. Wow is all I can say...Thank You Bojangles for making my morning. read more

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I can't rate the food in this review. I never got my food because I waited in the drive thru so long that I thought they were closed. After 10 minutes of not moving, decided to drive across the street and get food from some where else. I drove around the building to exit. I saw the workers standing around. There were no cars parked for dine in so I'm not sure what the wait was for. I went through the drive thru at the other restaurant and drove by this Bojangles again and noticed the car that was in front of me was at the order box. Talk about being committed to getting Bojangles, because there was no way I would have waited longer than 10 minutes. I wonder how long it took that car to get their food? Food is important, but customer service matters. This location is lacking in customer service. read more

Waited a hour for bojangles in the drive through that's all I have to say. No fast food place should take that long. While waiting in the drive through they told us to pull up past the window. 30 minutes into waiting a guy comes outside and says they forgot about our order. And still had to wait another 15 minutes. read more

Waited almost a Hour from the time we walked in the door, to the time we walked out, manager on shift was excellent on getting us fresh food after waiting for so long, employees were slow read more

Disgusting chicken. Rice overcooked and mushy. Wings were so small and very unattractive read more

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If a -25 was possible, I'd absolutely give. Waited 30 mins for 2 sweet potatoes pies. Had no problem waiting for the "9 minute" wait, but 30 mins?!?! Unacceptable. I probably would have been waiting 45 mins if I had not gone back through the drive through to see what was going on with my order. Will not make the mistake of coming here again. Smh. read more

Customer service inside is horrible. Drive through isn't much better. They took our order, started a conversation with a coworker not about work, made me stand and wait awkwardly holding my money out. Then forgot our order and we had to stand up there like a Karen waiting for it. I stood there for 10+ minutes watching 2 singles and entire family of four get their food before my friend and I. The cashier finally asked me if I was waiting for my food, (duh) after ignoring me for 10 min. Also there were at least 3 other employees walking around not even acknowledging me standing there for so long. read more

I stopped here to grab a quick bite on my trip from Ohio. I went through the drive thru since they don't allow you to come in. The line was wrapped around the building and not moving at all. I waited about 15 minutes and the only movement was cars in front of me that were leaving the line due to lack of anyone even taking an order. Maybe another location on another trip. So disappointed. read more

We ordered through DoorDash and had a bad experience! The first driver stole our food. The THIRD driver that came to get my order txt stating that Bojangles was trying to locate my order. I found that odd so I called. I was so upset and in tears when I found out the door dasher had stolen our food as we had officially been waiting for a hour and a half. I txt the driver asking if she was still there and while on the phone with Bojangles my order was cancelled. The MOD was so nice and she was willing to remake our food and let my husband come get it! She even added a few extra surprises for us. I cannot thank this team enough for going the extra mile after the mistake of DoorDash! Thank you for allowing my husband and I to have a yummy dinner! Thank you so very much!!!! read more

Bojangles - Fast Food Near Me - Greensboro, North Carolina

Idk Yelp sucks as well as this whole area. No one takes orders and I have to leave a long reason why they got 1 star. Yelp.. just be proactive and allow post. You don't pay people for post so just allow them. This whole area needs to be shut down. read more

Ok guys when we went to bojangles we picked up the big bo box and it was a little expensive but it came with 8 biscuits 3 sides and a whole bunch of chicken!!!!Amazing sides...the Mac and cheese was the best but the fries were cold and dry!!!But if you get a good batch of fries they are great!!!The only problem was the biscuits had way to much butter and made my stomach a little upset but not bad!!! read more

Bojangles - Beautiful plate!!! - Fast Food Near Me - Greensboro, North Carolina

Waiting 30+ mins for food while dining in and the rest of your party has finished eating is ridiculous. Not a lack of help when there's people standing around. read more

worst experience i've ever had at this bojangles. We ordered thru the drive thru, paid them went to the second window, they told us to pull foward to wait for food. we then realized our order was completely wrong so we went inside. waited over 30 minutes for them to get the order right, while watching the employees play on their phone and in their hair. finally our food comes out, the fries are barely cooked and all the biscuits were burned. read more

I would leave less than one star if I could. It's Mother's Day. I am currently at your restaurant, in the drive thru. I'm in the 15 car long drive thru because I attempted to come inside to get a Mother's Day meal for my family....but you have all the doors locked, as people still eat inside and stare at me through the windows. Normally, I wouldn't care. But this is Mother's Day. I'm trying to enjoy myself with my family. So I call the restaurant and say "can you please come unlock the door?" I was told they are trying to clear out the dining room. I wasn't given a reason WHY you would want to lock the door and clear out your dining room at 12:20pm on a Sunday. Just told twice that you are clearing out the dining room. So here I sit, in the forever long line in the drive thru...on Mother's Day. Thank you. Thank you so much for this experience. read more

Went thru the drive thru at 11:45 Order No 10 which is the new chicken sandwich combo. I was told we don't serve lunch until 12:00. That doesn't make any sense and to me is poor customer service. Does Bojangles not believe that people do take an early lunch? read more

The worst place to eat /and the food was horrible chicken had been sitting out all day couldn't even eat any of the food Fries were old . Disappointed tried to call no answer. South Elm Eugene location. read more

The parking lot is an absolute mess- looks like no one has been outside for a week or so- The food itself is very good though, the outside is nasty, makes people think subconsciously that the whole place is dirty. read more

Absolutely the worst experience I have ever had. I am still waiting in line after placing my order for of all things, chicken. Total wait time thus far has been 20 minutes. I ordered a 3 piece meal with fries. It's not like I ordered a filet prepared well done. I ordered chicken...fried chicken in a place that only serves fried chicken. How does this happen? Drive on by and look for a fresh road kill, I am sure it will provide you a better meal in a much more timely manor. By the way.....I am still here waiting. Oddly, they apologized for the wait..going on 30 minutes and asked if I wanted to order something else? Like WHAT! Chicken? read more

Stopped here off the highway. Located in a central spot next to other fast food places. Ordered the tenders meal. Had to wait 4 mins but the meal was fresh and hot. Love their sweet tea and biscuits! Great choice for a quick meal. read more

Bojangles - Fast Food Near Me - Greensboro, North Carolina

Closed the store early, literally can see the headsets hanging up and they're just staring while serving others

After other horrible experiences at this store, I thought I would give it one more chance by using the app to order ahead. I placed my order. I arrived on time and checked in. After waiting ten minutes I finally went in to find out what was going on. There were multiple employees standing around. At least three apparently in breaks. My order wasn't ready at all. After waiting another ten minutes, they told me they were out of frie and I had to choose something else. I chose green beans. After another wait, they came back and said green beans would be another ten minute wait! All told the order process to over 50 minutes cost over $30 and I didn't even get the food I wanted. read more

I went to this Bojangles, on Monday, 4/29/24 morning at 7:25Am to get breakfast for my husband and myself. I started to go through the drive thru, but the line was long, so I decided to walk inside to order and pickup our breakfast. The manager was ringing out a customer. She loudly spoke answering an employee's question whether they had bottled water for a drive thru customer. She finished with customer in front of me, then walked over to assist employees with drive thru customers. Manager, asked an employee loudly if he made decaf coffee? She stayed helping the drive thru out for awhile .... another customer and I waited to order our food. While waiting, I started looking around. There was no food in the front hot metal containers by the registers, but area had old food crumbs and pieces laying around the edges. The floors had food crumbs. It looked bad! I would think the restaurant would be clean and sanitized overnight, be spotless for the next morning, when customers started to arrive at 6am or 7am. My food was descent and hot. The cleanliness and the wait time to order was my concern. Not making the customers who actually walked into the establishment to be served a priority was bothersome. I received my food at 7:42:22Am when a male employee called my name, to pickup bag, he called me "G" not "Genell". I said "it's Genell, thank you". The professionalism, cleanliness and common curiosity was lacking. read more