30 minute wait in drive thru is ridiculous! No, I'm sorry, have a drink on us.......nothing!

All automated here drive thru and kiosk inside restaurant. It's great fast food then sometimes it not even average. Russian roulette of breakfast. Tea was so bad one time I thought I might have been poisoned. So fast food it is what it is lol. read more

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I've been here several times, and the food is always good! They serve breakfast, lunch, and dinner, and you really can't go wrong with a chicken biscuit. The prices are reasonable. One of the things they're best known for are their Bo-Berry Biscuits . if you haven't tried them yet, you definitely should. read more

I've keep trying to give them another chance, but every time I come for breakfast, the biscuits are hard. never fresh and fluffy like other locations. at 7am why does it seem like they've been sitting all day? I've decided to drive further down Garners Ferry to the other location. the trip has been worth it! read more

I placed an order on the app and got to the spot check in and I figured they would be right out. But I was wrong when I checked in it was 7:00 am. And by 7:15 no one came to my car. I then had to go inside and be told there were only 3 people working and had to wait so I didn't get my fries and a medium coke until 7:30. Workers need to be off the phones and work.. read more

I love Sunday morning biscuits, but after a 45 minute wait for a pick up order and watching three rounds of cars get their food first the mood changes. read more

There is a huge balloon on top of Bojangles that states "now open" so I drove home took care of all my stuff and then figured I'd come back so I drove 20 miles back and the huge balloon is a lie. They're not open till tomorrow. They should not have that sign saying they're open now so I'll drive out of my way to come here to promote them. read more

Bojangles - Not open!!!!!! - Fast Food Near Me - Columbia, South Carolina

The new "upgrade" feels like a downgrade to be honest. I think I'm one of the biggest Bojangles fans in the world, and didn't see anything wrong with the old restaurant. In fact, I loved it. I figured that maybe they needed to fix some minor cosmetic issues, and perhaps update the electrical wiring and plumbing. Unfortunately, they completely re-did the entire restaurant, and made it into a sleek, modernized Bojangles. Unfortunately though, that's not what Bojangles is supposed to be in my opinion. I was also somewhat disappointed to see two (2) screens that you could use to order food, and only one (1) real cashier to take your order. In addition, for the first time EVER going to Bojangles, the food was TERRIBLE. Don't get me wrong, sometimes Bojangles can miss the mark, but it's never terrible. This time, it was so awful that I could only eat half of my food. I took 1-2 bites out of my Cajun Filet Biscuit before noticing that the inside of it was this weird greyish color, which looked absolutely disgusting (see attached picture.) In addition, the fries tasted like plastic and had no seasoning on them. I'm very disappointed, as this Bojangles was one of my go-to restaurants. Sadly, it now looks like a place I'm probably going to avoid from now on. read more

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At first I thought it was a joke that I couldn't go inside at 7 pm on a Friday, but nope they just lock the doors and you can watch them playing around and dancing in the kitchen, while a robot takes your order in the incredibly long line, then they act like it's an inconvenience to hand you your food, with no thank, no napkins or even a question if you want any. Whoever invested in this franchise deserves to go bankrupt. read more

The service from the three black ladies in there was super inconsiderate. I waited over 10 minutes for a bo rounds and they were just standing there with the attitude. I'm never coming back to this location. read more

I wish Bojangles would hire people and literally trained them like Chick-fil-A does. I had a eight piece family pack with dirty rice and mac & cheese. I asked for an individual fries with that that was missing. I also had a three-piece dinner and it was only two pieces in there. Can't even count till three. Then I had a tender meal which was completely missing. I mean you have the order on the TV screen and you can't go down the line and fill it and make sure everything is there how hard is it to make sure there's three meals on the board plus an extra fries that everything is in there . then make sure everything in the box is in there. I had to go literally around and get it didn't realize the fries were missing until I got home. Bojangles Check, your people train better., make sure they can count till three or five whichever it's not that hard. And I didn't see any hairnets . Or hats on some people must be a new fashion.. read more

They served me frozen coleslaw and when I wanted to get a better one they said its supposed to be like that custom service was horrible

Went thru the drive thru and did not get my full order. Had to go inside to pick of the rest of my food. After eating my coleslaw I noticed it had expired 5 days ago. If Ai is taking the order at the window, why can't the staff correctly fulfill the order and give quality food. Unbelievable. read more

Bojangles - Fast Food Near Me - Columbia, South Carolina

We ordered our food & waited 20 minutes! Just to go inside and they STILL ain't have my order ready! DO NOT ORDER FROM HERE! Waste of time

Cluster fuck. Every employee acts like it's their first day on the job. I've never gotten my order correctly handed to me. Completely ridiculous. read more

Went to Popeyes on Wed. on Fort Jackson, requested fresh Classic Chicken Sandwiches(2), was told it was fresh, the chicken was dipped in the hot grease as if refried or just to make it hot and not fresh, the crust of the chicken was hard and not crunchy as it should have been, also meat was hard and stringy, not good at all. Stop wanting to give customers what you want them to have, but what they request, your food is expensive, but it does not meet the price you charge for it. I was also assured that the sandwich was freshly cooked. Sorry for the complaint, but this has happened on other occasions as well. read more

Actually the most disgusting experience I have ever had at any establishment, ever. They served me and my friends completely raw chicken breasts that were not cooked at all. We went back in and they gave us ONE voucher for ONE free biscuit. When my friend gets salmonella, or whatever godforsaken diseases that you can contract from raw chicken, we will be sending the hospital bill. This is embarrassing and frankly, we will be suing. Expect a call from my lawyers and who knows what else once my tweet blows up. CRIMINALS. read more

Bojangles - COMPLETELY RAW CHICKEN BREAST. - Fast Food Near Me - Columbia, South Carolina

Painfully slow and $20 for 8 pieces of chicken with no sides. Absolutely the worst service with ridiculous prices!

I ordered from Bojangles on Fort Jackson Blvd. last night. I had the order delivered. My order was a 2-piece white dinner with two sides of dirty rice and 1 boberry biscuit. I received 5 pieces of DARK chicken which I cannot eat. I did not receive the dirty rice or the boberry biscuit. Bojangles is not the company it once was. read more

Absolutely disgusting! The management was terrible, tried ordering a side of dirty rice and of course the Ai machine got it wrong, ask one of the workers to correct it and I was met with attitude and no change at all. The mash potatoes were also disgusting!! I suggest going to the one located on Bluff road... read more

Went with 2 hours before closing. Were told they only had supremes and nuggets left. Ordered two 5-piece supreme combos, sweet tea, one with extra sauce. First didn't receive the extra sauce, went back around to ask for it. Also didn't receive straws so we asked for those. Got home, realized both combos provided were 3-piece and we didn't get a receipt which felt purposeful read more

A chain restaurant with a good product. My problem with this establishment is the odds are 50/50 on what your are going to get. Some places are ghetto, others are on the ball. Some serve fresh chicken, others don't give an eff what they serve. Take your pick! read more

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this place absolutely f&$@ing sucks. don't come here, waiting over a hour for my food.

We go here most Fridays fast service but sometimes not the best. The food is great most of the time. But other than that it's a great place to go grab a quick breakfast. read more

Nothing but chaos. Didn't get my order right at the drive thru and told me I could not order the items left out of my order at the window. I had to go through the drive thru a second time only to be told that my order was not ready and I would have to pull forward and wait. I was at this location for 1 hour attempting to get something I paid for. Horrible service and the woman at the drive thru was extremely rude and had no intention of helping get my order ready. read more

The customer service was nice but my order was incorrect. I live too far to conveniently have it corrected. Ordered a sausage boberry biscuit got a regular biscuit instead very disappointed. read more

They never get my order right and the service is rude and sloppy. Gave me my drink with the lid barely on and the soda running down the cup making ask for more napkins to clean up myself. Would not recommend. read more

Bojangles - S/E/Chz Biscuit - Fast Food Near Me - Columbia, South Carolina

A whole sandwhich was missing from our order. We called back and the manager stated that she "Double checked the order" (which clearly didn't happen) after we did not get our full order. The manager then said she couldn't do anything about it and was very dismissive at the end of the phone call. Very poor service. I guess my family and I will be splitting a sandwhich today. It's a shame that Bojangles food is good but the people who represent it don't do a good job. read more

Bojangles - Half of a sandwhich!!! Oh my gosh - Fast Food Near Me - Columbia, South Carolina

customer service with the staff is for a lack of a word horrible. I went inside the establishment to place my order. clearly on the receipt it said steak egg and cheese. I was given just a steak biscuit sandwich. I drove 3 miles back only to be accommodated with remaking the sandwich over. No incentive or compensation was expressed but a threat of calling 911because I refused to give her the sandwich back. That is NOT customer service friendly because in fact it was NOT my fault for their mistake. I had to use my gas to return to get what I paid for. Instead I received ridiculous amount of disrespect and rudeness. This always seems to occur when it is predominately African American staffing. I am also African American so this is not a race issue. I am a senior citizen and a Marine Veteran and should not have to deal with such disrespect. The management of Rhonda Middleton should be put on notice because I am sure this occurs often. read more

The service was TERRIBLE. I honestly would get rid of the staff if I were the owner of the place. We drove up the first time and they told us cash only so we drove away and got cash and then came back. Then when we got back they told us they were out of everything. The lady was SO rude and kept saying "Nada Nope!" And they had another hour before closing. The staff had decided they didn't want to work anymore, so they quit cooking read more

I want to know how you're a chicken place and still send out two raw chicken biscuits! Absolutely disgusting! This is the worse thing I have ever had to deal with and will no longer being getting food from here. If there was a way to give negative stars I would. read more

Bojangles - Fast Food Near Me - Columbia, South Carolina

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They literally never get my order right. Over the years of eating fast food. This specific bojangles just doesn't care. That's the only thing I can think of. Check and double check your orders before driving off. read more

I have eaten at this Bojangles throughout my life. It used to be great, but our last visit was less than desirable. When we arrived, most of the restaurant staff were hanging out in the dining room. It was a slow night, and I certainly do not begrudge teenagers time with their friends. However, every table was filthy. There wasn't any food ready, either. The food was merely okay. There are definitely better managed Bojangles in the area. read more

Half the time you go they are closed during stated hours of operation or "out of chicken".

Each time I visit this location I unfortunately have a bad experience. I won't be returning. This is such a convenient location and this Bojangles has a lot of potential. But it happens so that the service here is just not what you would expect. read more

Went through the drive thru and the worker was in a great mood and sang my order to me like r+b. The food was good. The

This location is so bad. I ordered a large order of bo rounds with my food and they severely shorted me. The customer service here is horrible. I will NEVER return to this location. Word of advice to the employees, if you hate your job so much stay in school and graduate so you can get a better one. Until then fix your attitude and terrible work ethic. read more

Bojangles - Half full large order of no rounds - Fast Food Near Me - Columbia, South Carolina

The service is friendly but the food is subpar. The biscuit fell apart upon opening the wrapper and the chicken wasn't well seasoned. The bo rounds weren't very hot and had a lot of salt. read more

Bojangles - Cajun filet biscuit combo - Fast Food Near Me - Columbia, South Carolina

We're told we couldn't eat inside, then went through drive through and they had no home style chicken or biscuits, and have been waiting over 30+ minutes for the food. ALSO coworkers are making tik toks while we're waiting for food. Extremely disappointed, will not be back. read more

To the extra large manager that was so upset with our order I apologize for ordering so much food for my wife and kids I can't believe I had the audacity to want so much food. I didn't realize a cup of pimento cheese was so difficult to scoop into a cup and put a lid on. Thanks for the half ass wrapping job on the burnt plain biscuit. Hope your day gets better and people stop coming by to order food and inconveniencing you. read more