This was the first time I've been to McDonald's in a while. Unfortunately, I did not like what I saw. It seems that they've leaned very heavily on the digital ordering system, yet that's done very little to make their food more affordable. When I pulled said food out of the bag, I was very surprised that that little amount of food was as expensive as it was. Also, part of my order was messed up, which I feel is a reflection of the touch-screen ordering process. As for the positives, and what I think saves it from a one-star review, is that I loved the Christmas decorations (despite the fact that they were very corporate), and that the few interactions that I had with the staff were very positive. However, I don't see myself coming back to this McDonald's, or any other McDonald's any time soon. read more

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SLOW DRIVE THRU! Waited for several minutes and nothing moved and no one even took any orders. Next time maybe go someplace else because after 8 pm they do not do very well. read more

These people have a HORRIBLE attitude . If I could give zero stars I would . The young lady is nice . That's my one star

Too much DRAMA, too many young Kids working using Cell Phones, and too many FLIES***

This McDonald's has become the slowest one. It takes 30 mins to get through the drive through when there's 2 cars and no line.. makes no sense. read more

Customer service still sucks. The girl who handed me my food rolled her eyes as I said thank you. I only ordered a medium fry, maybe that why. read more

McDonald's - a person holding a box of french fries - Fast Food Near Me - Columbia, South Carolina

My electricity went out so I decided to go to the gym. On the way there I decided to stop at McDonalds (yes I was going to the gym don't judge me) anyway. I pulled in. I normally do not go to McDonalds because the staff and speed of service is always subpar. But this trip was very pleasant the cashier was very friendly and even told me "well I know you said one but we have a special on two. So you can pay $5.99 for one or $5.00 for two. The service was quick and the same cashier ask later if everything was ok. I have never gotten this good of service at any other McDonalds EVER! read more

Employees will do whatever they can to get out of making the order. If you can get food it will be wrong or made as lazily as possible. Count on waiting a long time they like to try to hold up the line unnecessarily. read more

I visit this mcds all the time. Y'all they are struggling. They need staff bad. Thisi is slow food, I need fast food. Please someone go get a job or 4 there. read more

This particular McDonald's is lackluster at best. The staff generally provides poor service, orders are usually very wrong, or take multiple explanations to get right. On SEVERAL occasions this location has been limited to water and iced coffee as beverages. Additionally the speed or service is poor, at times the wait has exceeded 20 minutes with only a handful of cars in line, or the staff is only answering one side of the drive-thru. If you can help it avoid this McDonald's. read more

Absolutely awful service. I'm two cars back from where you order and I've been sitting here for 20 minutes. And this isn't the first time this has happened either. From past experience, the workers are rude, give out the wrong orders, and don't have the ability to understand what the customers order. Please just go to Bojangles or PDQ instead. read more

The employees at this location do not wear masks when handling your food in the drive through during a global pandemic. The customer service also really sucks in the drive through, kinda rude every time i've been recently. read more

This is the best McDonalds in Columbia. Always fast and always really nice. 90% of Mcdonalds are horrible. I'm Only leaving a review after 3 consecutive trips and nothing but excellent service. To the manager of this location keep up the great work. read more

Wait in line for ice cream and get to the window to find out the can't make ice cream. Why they couldn't tell me before waiting in line I dunno?! read more

Sat in the drive thru at 10:00 at night behind only one car for fifteen minutes. Not only that, when I finally got to the speaker to order, I sat THERE for a good three minutes before anyone even spoke. The milkshake that I ordered was delicious, however there should be no excuse for that long of a wait behind one car at that time of night. I suggest if you drive through this location that you don't have anywhere to be, because you're going to be sitting there awhile. read more

I had a sausage McMuffin I was good great service manager took my order. He was polite and carisi.

Waited 5 minutes for an employee to even come to the cash register to take our order, when they clearly saw us and a line of 10 others behind us waiting. Ordered normal breakfast items, sausage egg and cheese biscuit and hash brown for the husband, and a breakfast burrito for myself. After taking a few bites of my luke-warm breakfast burrito I saw a sticker on the wrapper saying it was supposed to be sold by 6:53am and it was 9:40am. Pretty foul to get a burrito that even has a label telling these idiot slow workers when to toss it out and they still serve it 3 hours later. Didn't even bother to have them make a new one. Clearly they have no standards for food safety here. DHEC needs to check on this place asap. read more

McDonald's - Pretty foul to get a breakfast burrito with a sticker on it saying it should be sold by 3 hours ago. - Fast Food Near Me - Columbia, South Carolina

Takes one hour to receive one item by delivery, absolutely atrocious, please do better.

Haven't been eating McDonald's for a while cause frankly they use cheap meat. I ordered the quarter pounder and was pretty tasty but my girlfriend wanted breakfast and ordered the sausage egg McMuffin. I just wanted to thank you all for the piece of the bone you left in her sausage. Might blend things up more. Or better yet stop using cheap meats. Shame on you McDonald's. read more

The two stars are for the food only, the service, well.... Long wait for breakfast. The young girl processing the order acted like she didn't want to be there when I visited three weeks ago. I couldn't wait to get out of there, and head home to Sumter. Customers beware! I made a point of stopping instead at a nearby Chic-a-Fila the following two weeks on my Cola trips. And, I still haven't heard back from the owner's (George Sensor's) Cola main office. Shame on them. read more

Garbage McDonald's especially at night. Beware as these employees will claim that the computer is down, that they're cash only, and then wheel and deal at the window. What's going on here McDonald's? read more

Food is what to expect. As a side note: The price on the menu for the fish sandwich is different than what is charged. There is like a 20 cent difference. I mentioned it to the cashier and she said, oh well. I guess everything is as I expected... read more

By far the worst McDonald's I've been too. I've tried this location 3 times late night and each time at different times of the night the were "close for mandatory breaks" I understand that the staff needs a break but every time I visitedbthis location they have a closure. Smells like some bullcrap too me. read more

Every time I go there and order a shake, they tell me the machine is down. I'm thinking 4 times in the past year. The shake machine is never down at Sonic which is where I go now. read more

I got one pickle on my bacon double cheeseburger. So I guess I get pickle on one bite? Also barely any onions. My moms fish sandwich top bun was halfway off her sandwich. Two pickles on my classic southern sandwich...barely any sauce. Not good consistency. read more

Terrible! Ordered the big breakfast, the eggs weren't fit to eat and the biscuit was hard as a rock.

Waited 20 minutes for my food went back to the counter they said they were still working on it so I just walked out didn't even get my seven dollars back There were three other people before me that had been waiting 20 minutes as well They were very busy but the cashier that waited on me was not filling any of her orders she was just taking orders read more

So went to this shithole 3/2/2018 at 10:48 pm was told "oh ma'am we will have to bake those pies for you since we don't have any made", Me: "Ok" All i wanted was two strawberry creme pies, they were brought out to the car at 11:05 pm expressed thanks, get home two fucking apple pies!!!! I hate apple pies, didn't go back tried to call no bitch picked up the phone. Worse damn place in the state of SC..yeah I said that! read more

This is the third time in a row that I have been to this McDonald's location and have had to ask for my food after being skipped over. People who walked in behind me and had just walked away from ordering were getting their orders while I stood and waited. Time to report this dump of a location to Corporate! The only reason I come in here from time to time is because it is close to my office read more

Kenneth in the drive through, second window will make your day start out right! Props to him on having great customer service and a genuine smile. read more

Terrible! Tried to order an iced coffee, was told that there was none made..settled for hot with nonfat milk. The worker acted like he had never heard of putting milk in coffee before so as to not cause trouble, I went with cream Ordered a sausage and egg mcgriddle with NO cheese (keep in mind I am the only car in line)...get home and I have a soggy sausage and cheese mcgriddle. Would not recommend and will not be back. read more

Never again. Horribly slow drive through. Waited 10 minutes just to get a biscuit. One person in front of me.

This is the worst McDonald's I've seen in my 40 years of life. Everytime I come in they mess something up. If you order by the meal number, be sure to say you want the meal...otherwise they only give you the sandwich. Seems to me that management only hires the dumbest people to work there, or they are poorly trained. Save your money and go to the next McDonald's... read more

Wonderful food. Good staff. Long lines so you should stick to the drive-thru. As long as you don't eat there every day,a occasional meal there is good. read more

I got there at 10:55am, because everyone in the entire world knows that McDonald's starts serving lunch at 10:30am, and I wanted a burger. When I tried to order I was if I wouldn't mind waiting 5 minutes to place my order. It was at this point that the very nice lady at the counter explained to me that this one particular McDonald's starts serving lunch at 11am on Saturdays, and that she would "get cussed out" if she sent in a lunch order even one minute before then... When I pointed out that the giant menu was showing lunch, and that no breakfast items were listed, her and the other lady at the counter sort of rolled their eyes in such a manner as to imply they have had to go through this speech many times.... Look, I don't go to McDonald's to stand around and enjoy the ambiance, I go there because I want a burger, and I'm in a hurry. I ended up stopping at a Wendy's that was on my way to work. read more

Don't come here at midnight. Drive thru for two burgers took 30min. Not like they are cooked to order

not a bad mcdonalds went there plenty of times. may not be the fastest at times,but better than the one across from walmart on garners ferry rd. read more