I tried Carlson Small Engine because of the lack of negative reviews, he was more convenient than…read moresome places since he's in the middle of Caldwell, and since he was available and answered the phone or called back pretty quickly, and his hourly rate was more reasonable than most these days. And I love that's he a young entrepreneur, and he's doing a practical job to fix things with his hands to help support himself/ his family and help reduce waste in our disposable mindset culture. And when you talk to him, it becomes clear that he has a generally good attitude and is customer-service oriented. I also greatly appreciated that he was patient with the extra time it took me to take the info he gave me and research more, and ask more questions, etc., to make sure I felt comfortable with the work that would be done, and the end price of $120ish was pretty reasonable, in my opinion, to repair a 10-year old Briggs and Stratton mower engine that had started leaking oil profusely when running and hot. I and my children have now used it a few times to mow the yard and it's working great! it seems a little harder for me to pull the starter cord than it did before, but it could just be me, because the children didn't say anything about anything being challenging in any way. They zipped right through mowing like they usually do. He gave me a heads up that he was in the middle of working on a side by side or something when I dropped it off just before July 4, so it took him a few days to give me an initial estimate. Then it took days before I got back to him with the holiday and visiting my mom elsewhere and everything. once I felt comfortable and paid Sam for the invoice, which he sent electronically through email, it was only a few more days before he told me it was done. A few other places I called were booked out at least a couple weeks before I could even drop it off, and it got checked out and repaired while I was elsewhere, so I wasn't home to mow anyway. And other places' hourly shop rates were definitely more! The whole experience was MUCH better than throwing away an inexpensive and repairable mower and then buying a new mower for 3 or 4 times the price of what I paid for repairs or for that mower when it was new, especially when a new main gasket and new spark plug and sharpened blade breathed new life into my current (basic but reliable) Weed Eater brand mower (yes they made a mower back in the day lol!!!). I had just barely changed the air filter so that wasn't needed. Sam answered all my concerns and gave me time to research others' use or not of RTV on the gasket, explained how his invoicing and payment processes worked in advance, etc. and I got it back cleaner than it's looked in years lol. Overall positive experience and I'll definitely take that or another mower to him in the future for repair or maintenance!

I payed them almost 2k. Very hard to get ahold of. I've called every day for the past week. No…read moreresponse!! Text no response, email NO RESPONSE!!! I talked to them in person in cascade that is how I heard of them. Right now NOT HAPPY WITH THERE SERVICE!! they were supposed to do engine work.

This shop is small but exactly what you're looking for in getting your bike back on the road or…read morehave a Performance upgrade. Fast, fair knowledgeable

I have a 2006 Harley road King and have had a few things go wrong, but Dennis the owner has always…read morecome through on fixing the bike. I would recommend Big D Performance to anyone who has a problem with there bike, and you can't beat his prices.... Thank you Dennis for always having a open door on fixing my bike. Mike

Great job, decent price, done quick and did everything I asked for. Did what Harley would do, but…read morefor half price

Amazing service! Honest people! Called me with every move verified what I wanted done and what…read moreparts.

My dad and I stopped in to inquire about parts to restore a 1973 Suzuki 185TS. Randy was super…read morehelpful, talked to us for about 20 minutes. Gave us suggestions, pointers and advice. There were a few parts he could get us but was more helpful with his knowledge about the process. If I have to buy any parts I'll go through him and look forward to talking to him again. To say he's "colorful" would be an understatement. He's quite the character and very knowledgeable.

We had been using their company for 15 years. When we called to get our ATVs in in early May, they…read moresaid they were no longer taking reservations, but we could bring them in and we would be next in line. They left my ATVs that have been stored in a garage out in the sun until August 20 when we found someone who could work on them this week. That is four months of sun exposure for my well cared for ATVS. When we picked them up, their remark was that they could tell I wasn't happy and they told us it would be a wait. Their lack of care for my property is disappointing.

Call had done some work on my bike my 03 Road glide anniversary edition…read moreHe is very thorough ! Great guy

This place was awesome. Rybo was amazing for customer service and Elliot was amazing in title and…read morefinance. I will always come here for all my needs and my toys. Ty Carls Cycle Sales!

I brought my favorite bike into their shop for a minor restoration and it was worth every penny…read more The custom paint, updated hardware, and motor are all top notch. I ride the bike everywhere and recently took it in for a service afters years of enjoyment. On top of that, you can grab a nice coffee up front in the coffee. If you like local, quality craftsmanship then this is the place.

he may be a good mechanic, buts he's not dependable, ordered electronic ignition, stated 3-5 bs…read moredays for delivery, after a month, had to call the bsnk to have $355 refunded to me. He was rude and unprofessional!

Ed is either not honest or not skilled, possibly both. We bought a new Firman generator that ran…read morerough and died under a load. He diagnosed as sand in the fuel. We use the fuel for all our small equipment - no issues. Sand in the gas is not covered under warranty, but Firman agreed to split the cost by covering new parts and we cover labor. We could live with that. After no call back from Ed for over 3 weeks we finally picked it up to have the exact same issues! Firman agreed to replace our generator due of the horrible service we endured with Ed.

We could not be happier with the customer service, communication and follow though with Tyson! He…read moretook our 1996 4-wheeler from not starting to running like a champ. Tyson gave us door to door service, a fair price and a remarkably well oiled machine. Thanks Tyson!

Had an intake fuel pressure relief valve go out on 06 88 twin cam,he said I'll change it for200, I…read morecame back and the bill 376,far off,and 1 day later was left stranded, and had to open the filter up and do it roadside,and he pinched the new oring and it was letting air in.i called and asked for him to fix,and he said a week and that I had gremlins in my fuel system. Also did work on the bike I bought right before I bought it,shitty work. If he likes you then you might be ok......shit

I had my Harley Trike serviced (15,000 mile) at a cost of $600. This is more than the dealership…read moreand had to wait 1-2 months for an appointment. The day after service my trike was leaking tranny fluid. I called Pro-Power the mechanic told me to tighten up the tranny plate screws (that he left loose). I had to buy a set of short Allen wrenches to do the job. Never offered for me to bring bike back in; it's now my problem after paying him $600 the day before and him not properly tightening screws. I will NOT be back and neither will my father-in-law with his trike!

Super happy I was able to find a shop in town to service my Ducati. I was referred over by a friend…read moreand boy I'm glad I came. The guy Morgan who owns the shop was super helpful, knew a bunch about Duc's and was able to perform a desmo service like if it were at a dealer. He did a number of other fantastic services and even got the engine light issue under control. I highly recommend this shop and Morgan!

Great shop to service my Ducati. Morgan is awesome, knows his stuff, is very cool and was able to…read morefix an issue the last Ducati dealer couldn't figure out. Glad he is in town! Don't hesitate, go see Morgan at Memento, you'll be glad you did!

I needed a part TODAY for my 2004 Wide Glide. On a referral from a friend, I called and spoke to…read morethe owner, Carl. Carl said he had the part and I told him I'd be right up. When I got there two options were sitting on the counter waiting for me. Carl's shop is spotless and organized. I will be back without question! Thanks Carl!