I can't thank you enough for all the help from all employees who works here. All of them are very…read morenice and helpful and knowledgeable. I always have a great experience every time I need help with my car. Store is very clean and bright.

If you need dat distribunator they got em in bulk. Good guys and great service . Lil overpriced…read morebut bubba gave me that deal I couldn't refuse and made it that much easier

Both of my headlights went out at the same time. The nice young gentleman working there Wednesday…read moreevening helped me replace them. It was the scariest experience of my life and I will be forever thankful for the help that was given. Thank You Napa!

I received exceptional service from Ben. He was willing to go above and beyond to help me with my…read morecar needs. He not only put on my windshield wiper blades, but helped with my license plate. Great job Ben!! Thanks

Ben was so amazing after blowing a fuse in the parking lot he helped me identify the problem and…read morechange it out. I would highly recommend this napa especially Ben

I needed a battery for my car key. I was so grateful that they were able to have the part I needed…read moreas well as installing it for me. Also the cost was so low.

Wow, amazing shop. Trevor helped me out, he was super knowledgeable, very respectful, and did an…read moreamazing job uninstalling a bad battery and reinstalling a new battery! Will be coming here for all things car related!!

Don't waste your time going to this location. I work for a repair shop nearby and we needed…read moresomething for a job. I don't often handle this type of errand, but I do pay our account balance of $5,000+ a month, but after today it won't be that high again. ZERO customer service, condescending explanations, literally pointing me to someone else to help me (not once but twice) and then being steered to something that wouldn't work (even though I told them we already tried). They were out of what we needed, and refused to order it for me, they told me to go online and do it myself. I told them I'll go to a store that provides actual service. 3 words...O'Reilly Auto Parts.

I cannot give them a zero, they do not know what customer service is. It seemed like I woke up the…read morewoman I spoke with and when I asked about the product I called on she told me she didn't know as she "didn't pay attention".... Her words not mine. What a joke.... Incompetent individual at best. I'm so sorry I mother you and asked you to do what you are being paid to do. My fault for sure... O'Reilly Auto Parts is just a bit further, part costs a little more but they were not a lazy ass on the phone.

Just drove all the way down here for my appointment by JC and he says he has to charge me $150…read moreafter telling me over the phone that it would be a free inspection. Such a dishonorable and unethical way to do business by a representative at Total Offroad. Will never do business with them again.

I really cannot say enough good things about the staff at Total Offroad and More, especially Matt…read moreand Luke. I have purchased mud flaps from them before, and this time I took my 1/2 ton truck to Total off road for equipment such as power trailer mirrors and other towing specific equipment in order to tow a large Bennington Tritoon boat I recently purchased. They could have sold me everything and anything possible costing me thousands of dollars and I wouldn't have known better. They asked me what I was intending to tow, and when I told them, they said they would rather I do some research on my truck's towing capabilities before taking my money. They said they did not believe my truck would comfortably and safely tow my new boat, without putting a strain on my transmission and brakes, especially to the mountain lakes I intended to tow. Instead of making a sale off of me and taking advantage of my lack of knowledge (my bad for not doing research before I bought the boat, which not surprisingly the boat dealer said "Oh that will tow this boat no problem"), Matt and Luke literally had my best interest at heart, more than making a sale. After doing my research, they were absolutely right, and I traded my 1/2 Ton truck in for a 2500 RAM. Although they did not make a sale off of me that day, they will definitely get all my business for anything I need for my new RAM. Thank you Matt and Luke for your honesty and defining what it means to "Put the Customer First".

Car parts have gotten ridiculously expensive lately so I focus on service that helps me get the…read moreminimum correct parts needed for particular jobs. Today I needed to fix the small hose running to the windshield washer sprayer which had become stretched out and kept slipping off the plastic joint. Rather than selling me a new hose the gentleman at the counter came out to my car, cut off the half inch of stretched out tube with his pocket knife, plugged it back on and it was fixed. Thanking him I went back inside to purchase different items to show my appreciation for such amazing service!

Had the best service today the manager and parts person came out and changed my headlight for me…read morewhat took me 11/2 hours to try to do they did in like 3 minutes. Big thanks to these guys

Today is 4-2-2026 Review abt yr ago. Purch'd Duralast Flr jack. 1st use, worked well still in 1 yr…read morewarranty & orig box. 1 yr aftr, i used again 2 chng my oil again. Barely pump few lbs! Box had oil stains. I remember $ was surprisingly low. But i was ignorant of diff brand pricing, quality etc. I called & thier response was nothing they can do past 1 yr warranty. i tried 2 ask why oil plug was either welded shut or goop like epoxy. So i couldn't even refill it. Come to find out, & unknown2 me at the time, it APPEARS it was used returned jack.. I NEVER KNOWINGLY Purch ANYTHING USED, OPEN BOX, REFURBISHED. I went2 another AutoZone, recently 2 see, they had a tiny sign used, but I'd have noticed if it had been there at other store, bcuz i gave leaking non functional used once, jack 2my neighbor & told him fix it it's yours. He did fix it!! I asked how'd he get the plug open. He said plug was elsewhere on jack. He Offered 2 give back but i couldn't go back on my word. He restaited give back - I said no but loan it to me abt once a yr. He agreed. In short all the other store had2 do was look at it. HOWEVER They don't sell jack oil :-( or so guy at store said. I'm guessing 1st owner somehow intentionally or unintentionally loosened oil plug or worse it comes loose by itself. Guy at store said seals go bad after yr or 2 & they don't sell the seals either? I haven't checked if any of that (oil or seals) is true. No intention of purch any thing significant frm them again, convenience only. Also chngd rating frm 1* to 2.5can't do 2.5 so 2. If U plan to purch frm AutoZone MAKE SURE It's NEW, & they sell maintenance type items 4 that product, seals, specialty oil, screws, nuts or bolts, hinge pins, wheels, specialty batteries, battery door covers, specialty funnel, handle, ETC OR Name of someone you can obtain those items

Seamus exceeded my expectations when I went in the other day needing help with a diagnostic on my…read morecar. I was extremely impressed with how professional and helpful he was.