I found Hello Sugar way back when they were at the Phoenix Suites location off Fairview. Back then…read moreit was awkward hanging out in the hallway trying to figure out which door you should wait at or if you should knock when you showed up to your appointment. Now, they have a sleek, well oiled location off of Eagle road with an advanced check-in system. The place is on the modern side but inviting at the same time. Keep in mind that this is a reception-less location so if you didn't book through the app, text or online, you'll have to wait for an esthetician to walk out a client to make an appointment. My first and every other visit after (for over 2 years now) has been with Meg. I was hesitant to put a review out only because they're so incredible that I wanted to keep them as my little secret. But I seriously can't contain my overwhelming gratitude and appreciation for the level of detail, attention to customer care and overall magnificent level of service I receive at every, and I mean every, visit. Meg is strategic when ensuring the ultimate in care. They check in routinely regarding my pain levels, shape/quantity of hair removal for the sensitive areas, always provides excellent advice regarding skin care/maintenance and I never, ever feel judged. This speaks volumes for someone like me who is incredibly self conscious. If I could give 10 stars I would. Highly recommend the membership as it has saved me a lot on routine care and the free bonuses are nice. Also best to book at the end of your visit to keep consistent. Love Meg and Hello Sugar!

I booked online and took an hour break from work. I came there and they didn't see my application…read moresaying that it's an online issue. Shitty customer service. They lost my business.

New client impression: Very clean environment…read moreRachael was friendly, professional and reassuring Procedure was quick and painless - very happy with the results No longer a new client but will be added to the list of regulars

So glad I found this little spot! Rachael really knows her stuff! Not only is her space super cute…read moreand calming, she got the job done quickly, and with far less pain than I've had in the 3 years of getting brazilians! Highly recommend!!

This was my first time getting waxed and I was a little nervous. Hayden was absolutely amazing! She…read morewas knowledgeable, friendly, and answered all of my questions. The atmosphere is amazing as well. Very clean, bright, and calming. I will definitely be going back and recommend it to anyone that's ever thought about getting waxed, or those who have been several times.

Always walk away with consistent professional service in a very clean environment. I am never…read moredisappointed.

The owner Lesley Hughes is absolutely horrible. I have been going to her business when it was in…read moreMeridian and she had multiple lash artist working for her. Never had a bad experience, I only went there when I was in town. Anyways this year I came to town, contacted her and asked for an appt. I realized now she's the only one working there which will make sense as you read my review. She is so spacey, does NOT pay attention to detail at all I don't even know how she has a business if it's still even running. She put me down on the wrong date TWICE, no show me once and canceled me 30min before I was set to see her. I was so understanding at first until today when she totally screwed me over!!!! She cancels me because her boyfriend got arrested supposedly. I have been trying to get my lashes done since LAST Thursday, it's not Wednesday of the following week. She always came up with an excuse of why she had her dates wrong or why she can't keep my appt etc. I'm mostly upset because I had to scramble to find someone to do them today since I leave for a 4 day wedding in Sun Valley tomorrow morning. Not only that but my fill was more expensive now since I was past my 2 week mark. She didn't care about a thing!!!! At first she offered to Venmo me which I agreed to since she stood me up and HER no show policy is she charged 100% of the service so I figured yeah you can Venmo me since you no show me and late canceled me. I gave her time to make it right and she hasn't and probably was never going to actually Venmo me. DO NOT GO TO HER AND GIVE HER EVEN ONCE SECOND OF YOUR TIME . Horrible communication and I forgot to add when she no showed I was calling her and texting her because I could not find her business that I drove to from Boise to Nampa which was over 20min.

If you gag before you even received the service, it's probably a sign you should get up and walk…read moreout. I went to get my lashes filled at Look At Me Now Lashes in Meridian. The bed where she told me to lie down had hair, grass and dander all over it. I tried to wipe it off but there was so much!! GAG. The whole experience was an exercise in what not to do when a client is in your spa. The girl who filled my lashes did not have clean hands. I could smell food as she did my lashes . (GAG 2) She kept checking her phone then took a 10 minute bathroom break!! Her personal hygiene left something to be desired. The whole experience was ghastly. I was there for 2 hours. It was anxiety provoking and I had a back ache when I left . is a matter of time before somebody gets an infection or gets sick. Do they not teach basic hygiene in beauty school? I will not be back.

amazing personal service!! Ashley is the best and always makes my eyebrow look beautiful and fixes…read moremy RBF lol

every wax technician is exceptional. Their technique is consistent and flawless. Anytime I've been…read morethere!

Phoebe is amazing! She has incredible attention to detail and my brows came out wonderfully.read more

We booked our first couples massage today and what an incredible experience! 80 mins of bliss and…read morerelaxation. It was comfortable and clean, the estheticians were friendly but not overly chatty. Support this small business- you won't regret it. The only thing I wish would have happened was to have it explained what the products were so I could purchase them after for at home maintenance and maybe more pressure during my foot/hand massage. We will definitely be booking again soon!

I have been coming here for years and received various services. I have had a great experience…read moreevery single time I come. They facility is clean and welcoming. I have had appointments with several of their waxers and they all do an excellent job. I recommend this place to all my friends and family. I especially appreciate their "wax passes" which allow you to buy a certain amount of services and get some for free. For example I get the eyebrow wax pass and I buy 9 in advance and get 3 free. That is a year of eyebrow waxes for me. Their appointment booking system is also very easy, I usually just call in, but they also send text reminders that you can use to reschedule appointments. You can usually get in same day and they are flexible with their reschedule/cancellation policy. This makes it easy for me to rebook if life happens and I'm not able to make my appointment.

I've been coming to this establishment over the years years. The thing I like about coming here is…read morehow fast they can fit you in since they have a few of wax specialists. Need to come in for Brazilian before your trip to tropical vacation? This is the place is your go to! When you first come in you check in with the front desk then your wax specialist will come get you and bring you to one of the back rooms when they're ready. I was in and out less than 30 minutes. They also offer prepaid services which saves you money. I recommend buying the prepaid service since they don't expired. They also give you a big discount for first time costumer. I will definitely come again.

I tried the Henna Brows that they offer here and LOVE the results! I had never heard of this kind…read moreof brow darkener and wanted to try it out. The owner, Pam, is the one who did them and she was REALLY cool! You could tell she knew exactly what she was doing and the salon was super cute and clean. Will definitely be back to try more services.

I cannot comment on the quality of service provided because I ended up leaving after waiting 50…read moreminutes past my scheduled appointment time. I walked in for my 4:30 appointment; another employee let me know my tech was running 15 minutes behind. Even though this was my first time in I figured I would sit and wait. At 5 pm I was offered water from the same first employee who promptly left the shop right after this. At 5:20, almost a full hour after my scheduled appointment, I walked into the next room where my scheduled tech was working on a set of nails and conversing with 2 others who were literally lounging about the room. I let her know to go ahead and cancel my 4:30 appointment; she barely looked up and commented "k, bye love." Blatant disregard and respect of my time and serious lack of professionalism.

Reception booked me a BBL session stating I could use the remaining 3 sessions from my purchased…read morepackage ($500 per session). Manager canceled my appointment refusing to honor an expired package. Legal yes, necessary to keep my $1500 though...in my opinion that's unethical. Perhaps to my benefit though as my last treatment rendered my visually impaired and unable to drive for several hours, so maybe a I dodged a bullet.

They were absolutely rude. The receptionist literally had an attitude when I asked about a job…read moreopening they had. Personally why want to hire people when your work environment sucks. Good luck to anyone that gets hired here they are fucking rude. Not welcoming at all.