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Bohanon & Son's Carpet Cleaning

5.0 (1 review)

Services - Bohanon & Son's Carpet Cleaning

Carpet cleaning

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14 years ago

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Cleanest Maids - One stop shop!!! Cleaning, carpet cleaning, hauling, tile and grout cleaning, commercial cleaning

Cleanest Maids

(245 reviews)

This gets 1 star , instead of 0, because it looks like more than nothing was done in the home…read more Except, the fireplace ashes got taken out (not that I even cared about the ashes in the first place... :/ ) My home needed a *detailed* job. because I keep it so tidy and generally clean to begin with. A very very basic cleaning job was done... but it so incomplete that I couldn't even tell anyone had been there to clean- except that the toilet paper ends had been folded up in a hotel way / my child's bed was made. But even the dirty dishes and food my child had accumulated in her room was left in a pile on a chair in there. Window linings and exterior windows still are caked in dust, bugs, dirt ! That's the one thing I needed real help on, the one thing I specifically requested multiple times , in very clear details, to be done! And despite me specifically asking for detailed window cleaning included in the price of the clean... & being promised such. I paid this company THREE TIMES AS MUCH as much as I paid my usual cleaner. For this half-job on my new 3 bed 2 bath house in Fairfield, than what I paid for my 2 bed 1 bath place in South San Francisco. So , not much bigger place, living in a lower cost of living area, yet 3x the COST.. for worse job? I don't even know if the exorbitant flat price I paid included tip (or even decent pay) for those who cleaned my house. As a single mother of a developmentally delayed child working multiple jobs on a tight income , no time to deep clean things clean myself but busting my @$$ to keep it all together on my own... I feel grateful that someone else did something productive in this home other than me for once! But I'm also sad & irritated seeing my home is barely any cleaner than I left it for them, and, that I could've saved that money for things our family needs and done better on it myself. Which unfortunately I'll have to do next time.

I had a move-out cleaning scheduled with this company and asked for a Certificate of Insurance…read more (COI) before the job. This is something I request from anyone working on my property to make sure both parties are covered in case of damage or injury. I work in property insurance, so this is a standard precaution I recommend to my own clients. I actually hired them in 2020 for a cleaning and it went fine, which is why I reached out again. This time, the company told me they had never been asked for a COI by a client before, and shortly after, they cancelled my appointment, saying they felt I was "setting them up." I was surprised by this reaction, as reputable service providers typically have liability insurance and can provide proof without issue. Because they refused to provide a COI and cancelled my booking, I cannot speak to the quality of their current work. However, I would caution other homeowners that if you want to ensure a vendor is insured, this may not be the right company for you.

Stanley Steemer - Before

Stanley Steemer

(140 reviews)

Beware the bait and switch…read more I got a quote from "Amanda" on 2/13. I had asked them to send someone to put the quote together but she said they do quotes over the phone only. I specifically told her how many stairs there were and how they were configured. When "Casey" arrived, he refused to honor the quote and said that because the stairs were broken up in sections, there would be a 20% additional charge. (This put the "real" price well over a quote from Coit, who did the quote in person.) At this point I had already spent the better part of a day moving furniture, etc., and had arranged to be home for the day to accommodate Stanley's schedule. I complained immediately to the company and was told "a manager will be reaching out to you shortly." No response. The technician was very aggressive and spent the entire time he was here trying to sell me additional and unnecessary services and offering "free demos" of services I told him I did not want. He also refused to take any action on stains that I showed him ahead of time unless I agreed to the "Protection" and "Deodorize" add-ons. (The carpeting is only a year old.) The stains were unchanged following the "regular" cleaning. Do not use this service.

Had a quote for kitchen and bathroom floor cleaning from Stanley Steemer Concord office. $252…read more When the person doing the work showed up the price was increased to $378 in classic bait and switch. Normally I would have thrown the employee out, but needed the service done BEWARE OF THEIR BUSINESS PRACTICE. They pulled this in 2023 as well. Will find another provider when the need arises. Ps.....the actual work was pretty good.

Bohanon & Son's Carpet Cleaning - carpet_cleaning - Updated May 2026

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