The staff and doctors there have always been so kind and caring. They truly have a heart for our…read morepets.

Very caring staff and Dr Rodriquez! would recommend them to anyone. Informative about results and…read moreprocedures.

Wonderful DVM, Dr. V. Jaffe truly cares abouts pets. A friend of mine brought his dog in with…read morehorrible dental disease and I was happily surprised on her treatment plan. She didn't over sell her services and at a very reasonable cost. She truly is a your pets best friend without breaking your bank.

Smart friendly staff. Neat clean facilities. Great full-service provider! Over the past 13 years,…read moremy Sasha has had everything from a basic bath & dip to major surgery; Countryside gets an A+ on it all!

[BOOK WITH DR.BROWN]…read more Where do I begin?.. [BOOK WITH DR. BROWN] (Part (1/2) In January of 2020, post-corona and the world's changes and daily challenges, I adopted my new 2-year old Chocolate Chihuahua in the photos, his name is Jaxon. My cousin rescued a yellow Corgi-Lab mix named Cooper. I adopted him from the SPCA and he came with a pamphlet, included in that was a complimentary exam in the first 10 days. Reached out to VCA Desoto Animal Hospital--Excellent service, great scheduling and got everything set up for my furbaby. Fast forward...Arrived for his appointment, Jaxon & I were still becoming acquainted and I was unaware of this small dog with this "Small-Dog Syndrome" or should I say big-dog bark that is. It became annoying and very disturbing, the wonderful Receptionist/Vet Tech I believe named Alexis, helped me calm him down and get him out of hindsight. Well put she said,"Out of sight, out of mind." I've never forgot that and it's worked every time since then! GO ALEXIS!! We continue the appointment and our Doctor entered the room after a few minutes (very expeditious), who so happened to be the AMAZING Dr. Brown. We were so BLESSED with Dr. Caroline Brown who entered the room. My cousin and I are African-American. In addition to that, color has never been an issue for me. I only care about the heart, respect, integrity and personality. We quickly picked up on our Caucasian vet, who is Dr. Brown, also only concerned herself with those same things. Furthermore, I was shocked by her warm-personality and positive energy. Her love for animals, transparency, willingness and knowledge had surpassed my expectations. Dr. Brown sat on the floor and got to know our pets, did the exam and literally answered every single question and addressed every concern that was presented to her, no frustration, no lack of professionalism. She even gave us copies of great and valuable information and resources. We learned quickly why Dr. Brown is always booked and how great she really is!!! Also, my furbaby has had a few scares and incidents and the VCA Desoto Hospital staff are great per usual. But in those cases, Alexis & Dr. Browns swiftness and great team work and initiative truly made all the difference. They continued to reassure me that he will be ok, what we can do as economical as possible. What I truly love is that they're not money-hungry or driven. Prices can be a bit Astronomical but it's rare and THEY WORK WITH YOU! The pets come first! Update: Jaxon is ok and I'm beyond grateful. I adopted my new furbaby Dakota (8 Week Pomeranian). Dakota had been doing so well the last 10 days I had her. To make long story short, on the 11th day as I was working remotely, I noticed that Dakota was different. By different I mean, lethargic, low-energy level, took her to a local vet because Dr. Brown was off and she tested positive for Parvo. Because she only weighs (2) lbs. the local vet recommended taking her to an Emergency Hospital. I did that and the Vet who called me informed that I would be looking at the cost of $3000-to most likely $5000 if not more by time it was her time to be discharged. Flat out, I understand pet care can be expensive but my head began literally spinning, stress went through the roof. I reached back out to my favorite VCA DESOTO ANIMAL HOSPITAL and spoke with Alexis. Alexis was VERY helpful, diligent and assertive with my urgent matter. Asked around, reached out, got some answers and helped me with an economical solution for my baby. One even my favorite Vet Dr. Brown also agreed with. Alexis has always been a friendly face, funny, helpful, kind, joyous and present. She is always overworking, overexerting herself and treating people the way she would want to be treated. I've noticed that within my appointments and chats with her and her interactions with other services, Doctors and pet-parents!! Lastly, I ended up keeping my baby at the emergency clinic due to her weight and she did well. Following day to her immediately to Dr. Brown. She was kind enough and able to get Dakota in. They were so swift when Dakota arrived. I was given updates, multiple calls, honest news, optimism and affordable care. SHE WAS TRULY IN THE BEST CARE. Dakota is now home, recovering, doing well and hasn't skipped a beat. It was super refreshing to not only know that my baby is in good hands with everyone there but that my Vet, Dr. Brown doesn't see color, rich or poor, black or white, easy or hard but solutions, positivity and ensures what needs to be done is done!!! VCA DESOTO ANIMAL HOSPITAL is the place to go. Everyone has always been pleasant and wonderful but OH MY, My furbabies & I will FOREVER be indebted to Alexis & Dr. Brown. FOREVER GRATEFUL. I can tell you one thing for sure and two things for certain, VCA Desoto Animal Hospital has great team work but also made a wonderful decision with their hiring process. Especially with Alexis & Dr. Brown, etc.

The receptionist was rude and unhelpful. Will not be going strictly because of her. I asked a few…read morequestions that she didn't have the answer to nor understood them to answer. Then got an attitude with me. Ran off a good customer.

Dr. Maya Barfield has been our families veterinarian for at least 10 years and has always embodied…read morecare and compassion with our pets. She explains the health care needs and options clearly and is kind and gentle. She has gone above and beyond for us. We just had to let our pet go. She performed the procedure with empathy and recognition of the difficulty people deal with when they lose a beloved family pet. The passing was painless and peaceful. Thank you Dr. Barfield for your excellent care and compassion. We can't recommend Willow Brook Animal Hospital and Dr. Maya Barfield highly enough.

Well today is 9-13 this place takes advantage of the customer by over pricing dog visit. A…read moremedication that was to be capture in his first visit and they forgot to send via email. I had to call to remind them of their mistake. Sure Ms. D PLEASE COME IN on Saturday only to be charge $100 fee for something the fail to follow through. Customer Beware Money Snatchers. We can discuss if you like 214 695 9523. But like your customer service a hang up is your protocol.

They are wonderful, we have been taking our all of our cats there, for over 20 years. Thank you for…read moreall that you do for all animals.

Very respectful and friendly Dr. Bohanannan was very nice and my little dog liked him right away.read more

Awesome clinic, fast and well run. The vet is very attentive and asks thorough questionsread more

Great experience. Very helpful staff. Me & Russia thank you. I will definitely go back.read more

dr. Tabitha and her staff have been absolutely incredible each time that we have used them! They…read morewere easy to get in touch with and very thorough. The first appointment that we ever had with him to put down our beloved golden retriever and then again to deal with our difficult corgi. We just had them back out to do our annual vaccinations and work up and it was once again an incredible experience! Cannot recommend them enough

From the owner: We are a premium Mobile Veterinarian that comes to your home to perform Annual Exams, vaccinations,…read morepreventative care, diagnostics, and so much more.

I boarded my dog here this weekend and had a horrible experience. I dropped him off Friday and then…read morereceived a text message on Monday morning while at work stating that he's had diarrhea for days, just had a bath, and recommending to come get him in 30 minutes...to avoid having to bathe me him again due to the diarrhea. My heart sank. I was not informed during his entire stay that he had bad diarrhea. My husband and I both called during his first stay and it was not shared with us that he had excessive diarrhea. Luckily my husband was able to get off work to pick him up in the 30 minutes that was recommended.

Just picked up my doggie baby from them, he seemed traumatized to say the least! Smells of urine…read moreand has a scratch on his nose that wasn't there when we boarded him. I have used them before because this is a part of my vet's clinic, but never again! We are not sure if the staff is different, but it just was not the professional care that we have received in the past! I honestly am so pissed I'm crying and so is my baby!! One star because I couldn't give zero! Beware!!!!

We've been bringing our Pug here for many years! He loves the staff and Dr. Gorman!…read more The staff is very friendly and knowledgeable!

We have been patients of Animal Hospital of Ovilla for the past four years. The staff are rude…read moreand won't let you schedule two appointments back-to-back unless you pay for the office fee up front. The staff makes notes about what you say on the phone with them because they can be used later against you. It seems like the staff doesn't believe what we tell them. We were accused of taking a script from the office when we never saw it. The staff thought we were lying and it made us uncomfortable and we felt like we couldn't trust them. They don't act professional. I was disappointed in them and saddened the day my Chihuahua died at the vet's office. On Tuesday, we noticed that our 13-year-old Chihuahua, Shorty, was not eating or drinking water, So we tried to make an appointment on Wednesday, but there were no appointments. we got the earliest appointment we could get which was at 7:30 on Thursday morning for Dr. Owen. That next day, my husband dropped Shorty off at the Vet's office at 7:20. Thirty minutes later I received a call from Dr. Owen at 8:05 apologizing because Shorty had passed away alone, in her pet carrier, in an exam room where she had been for 30 minutes. At least Sarah (the doctor mentioned her name) when she was working on the computer could have checked on her periodically and they could have gotten her out of the pet carrier. I would have stayed and held her if I'd known the Veterinarian wasn't going to be there until 8:00 am. Dr. Owen said she was very sorry, but it didn't help much. If you care about bringing your pets to an animal hospital that loves their animals, then I recommend going somewhere else. Animal Hospital of Ovilla does not care about your pets like it says on the website but only about their service fees!

Ridiculous prices. Penny Paws is a joke. I had an office visit to see about a dogs teeth, that's…read moreit. $148.00 later and I had toenails trimmed for a 6.5 dog and they charged me $27.50. A biohazard waste fee of $7.00 because they took his temperature. Exam was $63.00 two meds one for pain which did not need for $25.37 and $25.50 for an antibiotic. If thats affordable for you then ok. The dental is $1581 to $1799. You should know before you go.

Absolutely ridiculous! They need to change their name to…read moreoverpriced paws. I have some stray cats around here and just wanted to get them fixed. Normally I've paid less than $80 for my own. The poor employee even said the price they charge is outrageous. She said the vet would want to run all kinds of tests on the cats before fixing them and it would be around $500 per cat. Yes, $500. For strays. I actually found a place in Arlington and paid $45 for the females and $30 for the males. Avoid this scam of a vet.