The staff and doctors there have always been so kind and caring. They truly have a heart for our…read morepets.

Very caring staff and Dr Rodriquez! would recommend them to anyone. Informative about results and…read moreprocedures.

Wonderful DVM, Dr. V. Jaffe truly cares abouts pets. A friend of mine brought his dog in with…read morehorrible dental disease and I was happily surprised on her treatment plan. She didn't over sell her services and at a very reasonable cost. She truly is a your pets best friend without breaking your bank.

Smart friendly staff. Neat clean facilities. Great full-service provider! Over the past 13 years,…read moremy Sasha has had everything from a basic bath & dip to major surgery; Countryside gets an A+ on it all!

The team was AMAZING! The receptionist was clearly on phone dealing with an emergency and was still…read moreable to give me eye contact and tell me she will be right with me. Dr. Faichnie and her team didn't push additional services as they knew we may not be able to keep the kitten that found us and made everything much more comforting. Jessica (cashier) is HILARIOUS! My daughter and her discussed about cats while I finished my payment. The team at the DeSoto location provided EXCEPTIONAL customer service!

They have been my granddogs' vet for several years. We're…read morealways greeted with patience and kindness. If I have ever had a concern, I brought to Amy, their office manager; and, she has always handled it in a professional manner. One of fur babies hind legs are so weak; and, when I saw they got a "contraption" to assist him getting to his kennel, it brought tears to my eyes. Dr. Tabone is our goat. They will CoachDom and Kodak this weekend, I will try to be quicker with what went well. Office staff is amazing .

This vet lacks experience to deal with animals. Said she couldn't do the $60.00 exam but still…read morecharged me, because she said she took her time. My dog is 7 years old and haven't ever had this problem with any other vet. I told them when making the appointment the only thing my dog doesn't like is anyone to touch her feet because I was bringing her for nail trim and rabies shot. This makes no sense for Dr. Maya Barfield to still charge me the $60.00 for exam but was able to do nail trim. They charged a total of $100.00. While she brought my dog back to me Dr. was holding her leash so tight she was gasping. We feel this was wrong as they should not charge for a service they promised to provide but did not, so how could she have taken her time? We will call on Monday to ask them to do the right thing and refund our money because I agreed to pay for and they agreed to provide these services, but they did not. We will dispute these charges with CC company. Will post follow up review. For those of you wondering my previous vet passed away and the other moved too far away.

Dr. Maya Barfield has been our families veterinarian for at least 10 years and has always embodied…read morecare and compassion with our pets. She explains the health care needs and options clearly and is kind and gentle. She has gone above and beyond for us. We just had to let our pet go. She performed the procedure with empathy and recognition of the difficulty people deal with when they lose a beloved family pet. The passing was painless and peaceful. Thank you Dr. Barfield for your excellent care and compassion. We can't recommend Willow Brook Animal Hospital and Dr. Maya Barfield highly enough.

They are wonderful, we have been taking our all of our cats there, for over 20 years. Thank you for…read moreall that you do for all animals.

Very respectful and friendly Dr. Bohanannan was very nice and my little dog liked him right away.read more

Awesome clinic, fast and well run. The vet is very attentive and asks thorough questionsread more

Front desk staff is rude and unprofessional. Why have stupid ladies there that don't want to do…read moretheir job. If you don't want to talk to customers as required by your job then leave the dam office.

I have used ACTS Veterinary Clinic twice and each time I'm so impressed with the friendly…read moreatmosphere by all. I love the convenience of the location. I find the charges reasonable, the vet techs caring, the atmosphere so nice and clean, and Dr. Gardiner so pleasant and quick to answer any questions you might have. I understsbd that on Wednesdays Dr Gardiner makes house calls by appointment only. I will definitely continue to use ACTS. They are located next door to Morning Table. So glad they chose that location for all of us in Northern Waxahachie. 469-716-4211

dr. Tabitha and her staff have been absolutely incredible each time that we have used them! They…read morewere easy to get in touch with and very thorough. The first appointment that we ever had with him to put down our beloved golden retriever and then again to deal with our difficult corgi. We just had them back out to do our annual vaccinations and work up and it was once again an incredible experience! Cannot recommend them enough

I boarded my dog here this weekend and had a horrible experience. I dropped him off Friday and then…read morereceived a text message on Monday morning while at work stating that he's had diarrhea for days, just had a bath, and recommending to come get him in 30 minutes...to avoid having to bathe me him again due to the diarrhea. My heart sank. I was not informed during his entire stay that he had bad diarrhea. My husband and I both called during his first stay and it was not shared with us that he had excessive diarrhea. Luckily my husband was able to get off work to pick him up in the 30 minutes that was recommended.

Just picked up my doggie baby from them, he seemed traumatized to say the least! Smells of urine…read moreand has a scratch on his nose that wasn't there when we boarded him. I have used them before because this is a part of my vet's clinic, but never again! We are not sure if the staff is different, but it just was not the professional care that we have received in the past! I honestly am so pissed I'm crying and so is my baby!! One star because I couldn't give zero! Beware!!!!

We've been bringing our Pug here for many years! He loves the staff and Dr. Gorman!…read more The staff is very friendly and knowledgeable!

We have been patients of Animal Hospital of Ovilla for the past four years. The staff are rude…read moreand won't let you schedule two appointments back-to-back unless you pay for the office fee up front. The staff makes notes about what you say on the phone with them because they can be used later against you. It seems like the staff doesn't believe what we tell them. We were accused of taking a script from the office when we never saw it. The staff thought we were lying and it made us uncomfortable and we felt like we couldn't trust them. They don't act professional. I was disappointed in them and saddened the day my Chihuahua died at the vet's office. On Tuesday, we noticed that our 13-year-old Chihuahua, Shorty, was not eating or drinking water, So we tried to make an appointment on Wednesday, but there were no appointments. we got the earliest appointment we could get which was at 7:30 on Thursday morning for Dr. Owen. That next day, my husband dropped Shorty off at the Vet's office at 7:20. Thirty minutes later I received a call from Dr. Owen at 8:05 apologizing because Shorty had passed away alone, in her pet carrier, in an exam room where she had been for 30 minutes. At least Sarah (the doctor mentioned her name) when she was working on the computer could have checked on her periodically and they could have gotten her out of the pet carrier. I would have stayed and held her if I'd known the Veterinarian wasn't going to be there until 8:00 am. Dr. Owen said she was very sorry, but it didn't help much. If you care about bringing your pets to an animal hospital that loves their animals, then I recommend going somewhere else. Animal Hospital of Ovilla does not care about your pets like it says on the website but only about their service fees!

Ridiculous prices. Penny Paws is a joke. I had an office visit to see about a dogs teeth, that's…read moreit. $148.00 later and I had toenails trimmed for a 6.5 dog and they charged me $27.50. A biohazard waste fee of $7.00 because they took his temperature. Exam was $63.00 two meds one for pain which did not need for $25.37 and $25.50 for an antibiotic. If thats affordable for you then ok. The dental is $1581 to $1799. You should know before you go.

Absolutely ridiculous! They need to change their name to…read moreoverpriced paws. I have some stray cats around here and just wanted to get them fixed. Normally I've paid less than $80 for my own. The poor employee even said the price they charge is outrageous. She said the vet would want to run all kinds of tests on the cats before fixing them and it would be around $500 per cat. Yes, $500. For strays. I actually found a place in Arlington and paid $45 for the females and $30 for the males. Avoid this scam of a vet.