I would strongly caution anyone visiting the Georgetown, SC area about using BOFUS Towing.
While we were on vacation, our vehicle was towed in what should have been a routine tow. Unfortunately, our experience was extremely disappointing. We were charged what we believe was an excessive amount, and after reviewing Georgetown's towing ordinance, we believe several of the ordinance's requirements were not followed during the towing process.
Instead of receiving professional and transparent service, we felt taken advantage of during an already stressful situation. Visitors to the area should familiarize themselves with their rights under local towing regulations and carefully review any charges before just assuming the company that comes out is trustworthy.
We did our research and contacted the appropriate authorities who led us in the right direction to inform BOFUS they overcharged us. Thankfully BOFUS acknowledged they were in the wrong and refunded the excess amount they charged above what they were legally bound to.
We hope this review helps others avoid the frustration and expense we experienced in an already stressful time. read more