I am STILL trying to get my refund after canceling my membership March 27, 2023…read more It's now JUNE!!! I received a reply message from Penelope on my previous review that was a joke. I have tried to call the number to their customer service to resolve my refund issue (as directed) only to reach a recording that said "We're sorry, there's no one to take your call. Please leave a message." I left a message some time ago and haven't heard from anyone. I also saw where there was a law suit for this very issue - Palm Beach owed a group of people money. I wish I would have known this about them before choosing to do business here. Someone needs to look into this place and close their doors on them. This is NOT how you run a business. This is stealing customers money!

Tanned with Palm Beach years ago at their Nifong location. Stopped going due to horrible service…read more I have been tanning since almost daily for the last year with Luxury Tan....came to find this place had taken over. I went against my gut feeling and gave it another try.... this is day TWO with Palm Beach, it's currently 10:30am and I'm told I cant tan until after 1:30pm due to their 24 hour policy. Well, I'm leaving town at 11am and wont be back until tomorrow. I live 30 mins north of Columbia so that would be an extra trip. I dont know about the rest of you but my schedule isn't the same day to day.... I have 4 kids and a fulltime job....now I have to try and remember what time I tanned the previous day?? ARE YOU KIDDING ME?! The consultant offered to add "tanning dollars" to my account....why? They are only available at your policies convince Looks like history is repeating itself.......

My go to spray tan! Jen is awesome and very friendly! Makes you feel comfortable and also has a…read moreheater by you so you're not cold. My tans never smell super strong and they're never streaky! I've never had a better spray tan!

Highly, highly HIGHLY recommend Jennifer at BBD! This was my first spray tan ever and she made me…read morefeel very comfortable and the tan turned out amazing. I had some previous tan lines from a sunburn and she evened it all out for me. I can't wait to go back!! Jennifer was very outgoing, the type of person you WANT to be friends with it!

Great place to w work all the ladies who work here are fabulous! Tanned here before I worked here…read morethat's how much I love this place. Jennifer the manager is an awesome, fabulous person as well. We could not do it without her.

I love tanning here , have been for years now. But it seems like the place gets more ghetto &…read moreunprofessional as time goes by. Jennifer is one of the main employees , but every time I come now I see her outside smoking weed with groups of people , I've witnessed a couple drug dealings go on outside the shop, & I've see her nodding out while sitting at the desk as well. What kind of a business allows employees to smoke right outside of the salon let alone come to work under the influence. I still tan here because it's the cheapest place in town but there's just a lot of things I don't agree with & wouldn't allow if it were my business . She gives the place a bad reputation & it's just a shame

I enjoy coming here. Everyone is friendly. The salon is clean and they have many services…read moreavailable. You do need appointments but walk In are welcome.

I got my hair done here in September and I wanted light bluish grey and she turned my hair BRIGHT…read moreGREEN. The stylist was getting tips from the another lady there in the middle of doing someone else's hair. The woman doing my hair was constantly on her phone and took three phone calls while putting trying frantically to fix her mistake. while my hair was coloring she even gave a haircut to a man while I was sitting there. She tried her best to fix it, I will give her that, but I ended up being there for five hours and left with bright orange roots and sort of the color I wanted but it washed out the next week. Do not go here.

I absolutely love going into Dermistique and seeing Jillian. She is phenomenal at what she does…read more She is kind, detail oriented and always provides excellent after care service and advice. I see her for their Brazilian waxing services and can't say enough wonderful things. It isn't the funnest treatment but with Jillian it is as painless as possible. Also, the spa feel and cleanliness are A+.

If you are looking for a professional, quality experience, book with Dermistique. Easy to find with…read moreplenty of safe parking and estheticians who are fully trained and conscientious. My "usual" is a facial followed by a pedicure. First visit for a facial, you'll spend some time discussing your skin care routine, any issues &/or problems you have and what outcome you'd like. Services are discussed with you and what is done is your decision (so no hidden add-ons like other places). I've used the same esthetician so she has become familiar with my skin & its changes through the seasons. There is no "hard sell" for purchases here & no "blaming" you for not spending $100's on products they have available. This speaks very highly the Staff understand not everyone that walks in will need any or all their products. (I do use their Hydropeptide cleanser.) Pedicures there are a dream for me: no "razor egg" files (like at Mall & Walmart), just warm foot soak, light acid treatment (I have tough corns on my feet), lotion massaged into feet, ankles & calves, followed by base, 2 coats polish & topcoat for pedicure. Very rarely does polish rub/wear off even after three weeks. I have never had a bad or unpleasant experience at Dermistique's in my many visits. I think if you'll try any of their services, you'll come back: they're not as "cheap" as the quick places (broken out skin &/or pedicures that come off in a week), but I have received many compliments on how great my skin looks. I bet you will, too, if you give Dermistique a try.

DO NOT GO TO MAGIC TAN! My Experience: So, I called Magic…read moreTan to ask their prices yesterday, and the employee I talked to was rude. But, since they are the only ones who offer spray tans in Columbia,MO, I decided to give them another chance. When I got there I asked for a spray tan, and presented an ID and credit card. Again, rudeness. Then the questions started. It felt like an interrogation. The employee claimed he 'needed' a TON of information (so totally not true, most salons ask for a form of payment and *maybe* an ID). Like....what more did he need to know? The license plate numbers on my car? Finally, he said that unless I gave him all the information he wanted, I could not get a tan. So, I left. Also, I looked around, and really, the place does look unclean. I cannot believe it how awful I was treated. I have never been so rudely treated before as a customer.

To Hannah C: All tanning salons should ask for "a ton" of information for the safety of their…read moreclients, and it is mandatory for most to get basic information, such as your name, date of birth, phone number etc. so as to make sure you are old enough to tan, to contact you if needed (leaving things in a salon, which happens often). It is also important and necessary for salon employees to go over the agreement form which a new customer must carefully read and sign, as it has important details about tanning and spray tanning, like the ingredients in the actual spray which people can be allergic to, and how to "take care" of your spray tan so that it does not get messed up. If you did not like the customer service, there actually are other places to spray tan in Columbia that do offer the versa spa.

Booked online for a pedicure with nail polish. They were ready for me when I arrived. Clean, quiet…read moresalon. Nail tech was friendly & asked my preferences throughout the entire appointment. I am very pleased with my pedicure. The lady in the chair next to me is a regular that mentioned frequently referring her friends to the salon. I will definitely return.

Don't come here. Nice people but my nails look horrible. It looks like the owner does a decent job,…read morethe manicurist which did my nails said she typically does hair. I will not be coming back here. Plus, this took over an hour to do.