Love this place ! Good workout for your body . Trust me you will challenge yourself every day !…read more My favorite one is Saturday))) the people there are nice and friendly and every class we like one team working it together! Highly recommend at least to try one week ;-)

What a great morning workout! Brief and intense; a focused regimen that challenged me at a…read morereasonably insane pace! My abs will be thanking me tomorrow and I'm surprisingly happy about that. Thanks, Tony!!!

Fun workout combo of kickboxing and HIIT. Nice facilities. Did a drop in/ 3 class package intro.read more

I've been a member since the studio opened, experiencing changes in both instructors and ownership,…read morebut one thing remains constant: the unbeatable workout. It's been instrumental in managing my stress, offering a true escape, and helping me regain my confidence. I'm genuinely optimistic that this new ownership will elevate the studio to its highest potential.

My wife and I have been going here for about four months and we love it! The classes are fun,…read morechallenging and ever-changing. Coaches are motivating, know there stuff, and great at critiquing. And importantly, ALL the staff makes you feel like you're part of a family. After trying several different health clubs over the last decade (and even trying personal training), this is the one fitness pursuit that has stuck for me. I look forward to my classes each week and consistently go about 3 times a week. It also kicks. Your. Butt. I've been a runner for many years and am used to burning 300-500 Calories per workout. At Orange Theory, I average closer to 800-1,000 per hour workout. Thanks OTF team at Lynwood!

I have very mixed feelings about OrangeTheory Fitness because the workout itself is phenomenal…read more Truly. I love the format, I love the formula, and nothing gets me back into shape as quickly and effectively as OTF does. The workouts are motivating, structured, and incredibly effective. The coaches are generally great, and Kevin in particular is outstanding -- easily one of the best trainers I've worked with. He brings great energy, keeps classes engaging, and clearly cares about helping people succeed. Unfortunately, the customer service side of things has been wildly inconsistent, and that inconsistency really takes away from what should otherwise feel like a premium fitness experience. When I signed up, I was specifically told that if I needed to cancel within the 8-hour window, I could simply call the studio directly and they could remove me from class without charging the late cancel fee. Sometimes that's exactly what happens. Other times, I call with the exact same situation -- migraine, illness, exhaustion, life happening -- and suddenly I'm told I'll still be charged. It seems to depend entirely on who answers the phone that day, which is frustrating when members are trying to follow the rules they were originally given. I'm sorry, but if someone makes a class reservation with every intention of attending and wakes up four hours before class feeling awful, there should be some reasonable flexibility. Especially when members are paying premium membership prices. Another frustration is the inconsistency between studios that are supposedly under the same ownership. I was told when I joined that Shoreline, Lynnwood, and Mill Creek were all owned by the same people and that members would essentially be treated the same at each studio. That has absolutely not been my experience. When I visit a non-home studio, particularly Mill Creek, I often feel like I'm treated more like an inconvenience than a valued member. And then there's the heart rate monitor situation. Forget yours at home or show up with a dead battery? Mill Creek wants to charge $10 just to borrow one for class. Ten dollars. For a temporary monitor rental when you're already paying a very expensive membership fee. That's the kind of nickel-and-diming that leaves a bad taste in people's mouths. There have also been multiple occasions where studio equipment or systems weren't functioning properly -- music cutting out for half the class, treadmill tracking not working correctly, etc. Things happen, of course, but it adds to the frustration when the studio expects rigid adherence from members while offering very little flexibility in return. The thing is, people willingly pay premium prices all the time when they feel taken care of. Nordstrom built an empire on that concept. OrangeTheory has a premium workout product, but the customer service often feels anything but premium. Too often it feels like the focus is on squeezing members for every extra fee possible instead of building loyalty through consistency, flexibility, and good service. I genuinely love the workout enough that I keep coming back. I just wish the customer experience matched the quality of the actual fitness program.

I am even more excited about joining OT Bothell than I used to be. Even though I went through a set…read moreof setbacks, they have never complained or made rescheduling difficult. I occasionally show up at Bellevue club. I was a college and professional tennis athlete a long time ago. Still, because of the great attitudes of the people working here I am now going with my mom and my sister next Monday. Even if this class sucks (which I know it doesn't), I would still be positive about OTB because of the amazing employees I have only interacted with at arm's distance.

I joined Orange Theory Fitness in January, and it has been great workout wise. Most (not all)…read morecoaches and front desk staff are super nice and helpful. Few policies the studio has are very hard to maintain like cancelling classes 8 hours in advance - otherwise $15 penalty, no show penalty of $15 due to sickness etc. I was sick couple days and front desk said they will look into it, but I was still charged. I was pretty much charged extra on top of monthly fee (~$220 for unlimited) every month because of plan changes or sickness etc. I let go all these inconveniences because I liked the studio vibe and workout was effective for me. What pushed me over the edge is an incidence where the coach was extremely rude and disrespectful because I was 5 mins late. I entered the room; coach Jenifer rolled her eyes at me (is this a high-school drama!!) and then was extremely rude to me saying I need to leave the room. She didn't need to be so disrespectful! She could convey the same message nicely and respectfully. I am paying $220/month and including penalties every month easily it goes beyond $235 - she is not doing a charity! I am old enough not to tolerate this kind of behavior - I am not a kid; she is not my mom or teacher! I would rather spend my money where I get good workout AND am respectfully treated. I don't know if she would have treated the same way if I weren't a people of color. I was very disappointed in the fact that I didn't get to do my workout as well because I was late by 6 mins. I understand that the studio has rules about warm up and that is very much appreciated. - However, I could still have done 5 mins warm-up by myself on the floor (or on treadmill or rowing machine) after I reached and start my workout after that. But I wasn't allowed. I could still have done 49 mins of workout instead of 55 mins. This is nothing against the coaches/front desk, but very stringent studio/corporate policy. - Nobody wants to be late and lose money/time for no reason. I drove 20+20 40 mins for nothing and also paid for the class. This is just way too big of a time wastage and penalty. This is my first time ever in 6 months coming in late. - I am specially disappointed because making time with 2 little kids, bed-ridden mother-in-law and full-time job is already very hard as is. And on top, because of 5 mins delay you make us go back home. Not everyone is fortunate enough to live a smooth life where planning ahead for the week just works. So, I felt this gym definitely is not for me with so many strict rules and regulations, specially where I am not treated with respect. I value my dignity. I do want to add that the studio manager was very thoughtful about listening to my points which is very much appreciated.

I absolutely love Orange Theory! It's such a welcoming and warm place. I was new to the area and…read morelooking for a way to make new friends and stay active during the cold months and I found exactly that here! Taylor, Ameer, Alejandra, Miguel, and Sophie are seriously the kindest staff I've ever met. They always greet you with a smile and even knew my name from the very first day. The workouts are great and coaches John, Cat and Kevin kick your butt (in the good way) ....... but it's the sense of community that really makes this place special. Highly recommend for anyone looking for camaraderie, motivation, and a fun way to stay in shape!

I have very mixed feelings about OrangeTheory Fitness because the workout itself is phenomenal…read more Truly. I love the format, I love the formula, and nothing gets me back into shape as quickly and effectively as OTF does. The workouts are motivating, structured, and incredibly effective. The coaches are generally great, and Kevin in particular is outstanding -- easily one of the best trainers I've worked with. He brings great energy, keeps classes engaging, and clearly cares about helping people succeed. Unfortunately, the customer service side of things has been wildly inconsistent, and that inconsistency really takes away from what should otherwise feel like a premium fitness experience. When I signed up, I was specifically told that if I needed to cancel within the 8-hour window, I could simply call the studio directly and they could remove me from class without charging the late cancel fee. Sometimes that's exactly what happens. Other times, I call with the exact same situation -- migraine, illness, exhaustion, life happening -- and suddenly I'm told I'll still be charged. It seems to depend entirely on who answers the phone that day, which is frustrating when members are trying to follow the rules they were originally given. I'm sorry, but if someone makes a class reservation with every intention of attending and wakes up four hours before class feeling awful, there should be some reasonable flexibility. Especially when members are paying premium membership prices. Another frustration is the inconsistency between studios that are supposedly under the same ownership. I was told when I joined that Shoreline, Lynnwood, and Mill Creek were all owned by the same people and that members would essentially be treated the same at each studio. That has absolutely not been my experience. When I visit a non-home studio, particularly Mill Creek, I often feel like I'm treated more like an inconvenience than a valued member. And then there's the heart rate monitor situation. Forget yours at home or show up with a dead battery? Mill Creek wants to charge $10 just to borrow one for class. Ten dollars! For a temporary monitor rental when you're already paying a very expensive membership fee. That's the kind of nickel-and-diming that leaves a bad taste in people's mouths. There have also been multiple occasions where studio equipment or systems weren't functioning properly -- music cutting out for half the class, treadmill tracking not working correctly, etc. Things happen, of course, but it adds to the frustration when the studio expects rigid adherence from members while offering very little flexibility in return. The thing is, people willingly pay premium prices all the time when they feel taken care of. Nordstrom built an empire on that concept. OrangeTheory has a premium workout product, but the customer service often feels anything but premium. Too often it feels like the focus is on squeezing members for every extra fee possible instead of building loyalty through consistency, flexibility, and good service. I genuinely love the workout enough that I keep coming back. I just wish the customer experience matched the quality of the actual fitness program.

BIG KUDOS! I would like to send a big shout-out to the staff at Emerald City…read moreAthletic Club to go beyond to help a fellow member. I have been going to this establishment for 16 years and I could not be happier. The club put a lot of money into recent renovations and upgrades. It is up to standards with state-of-the-art equipment. Whether a person chooses to use the machinery for cardiovascular purposes, muscle strength, or weight loss, this is the ideal place to achieve your fitness goals! It simply is not possible to walk out the door without feeling a profound sense of accomplishment and better overall health. The best part of all is the staff. I have had Cerebral Palsy all my life. I have had to make do with one wheelchair to use both inside my home and in my car. It was in bad shape. There is a wonderful maintenance lady by the name of Jen H. surprised me and gave me a cool wheelchair that she had at home. This chair was brand new and is a great chair for me to utilize at home. But the kindness and compassion did not stop there. My old wheelchair was in desperate need of an overhaul. She went ahead and ordered me a new seat for the chair and new armrests. Now, I can feel more at ease knowing I have extra reinforcements with new and sturdy material. Now I have both a wheelchair for my house and one for my car that I can use at the gym. That made my life so much easier. Jenn and a courteous staff member by the name of John Y. volunteered their time and installed both items for me right there at the club. The staff is so caring and friendly, and they do put the customer first as you can see. There is also a friendly lady who works at the front desk named Jenny V. who helps me put my wheelchair in my car when I am ready to leave at the end of the day. The staff at this club makes me feel like I matter. They are like family to me. I am committed to being a lifelong member of this gym. I give my highest regards and recommendations to this staff and cannot speak highly enough about them. If you are looking for a new gym, please go to the Emerald City Athletic Club. You will not be disappointed.

Photos need to be updated. This place is not bad but the…read morepricing is insane. If you're looking for a spot with good racks & weight friendly this is it but if you're a bit in the heavy side and you're looking to start your journey I wouldn't go here they will try and swing a " deal" for 160 a month .... Yeah no

I worked with Ca in conjunction with some physical therapy for a knee injury over a period of about…read more8 months and my knee, legs, back, and core are much stronger for it! I've also learned a ton by working with Ca. Ca is super knowledgeable and does a great job of finding the right level of challenge to balance progress while keeping workouts manageable. I appreciated that Ca was mindful about COVID safety and that there was an option to train outdoors in a garage gym - this made me feel much more comfortable than going to a larger gym during certain times during the pandemic! Ca's training is also more affordable than what is sometimes offered by the larger gyms - and as a result I was able to budget for more consistent personal training for more months. I think Ca's training also ended up being much more personalized than it might have been at a big gym. Highly recommend.

I trained with Ca before he opened his own gym. He is such a great trainer/motivator. He will go…read moreout his way to make sure you are comfortable with your workout while pushing you at the same time. I recommend him to anyone and everyone who is looking to make a lifestyle change and push themselves to new limits.

Anchor & Rise is a well-maintained, organized Gym…read more And I highly recommend Cate. She has been so patient, kind, and encouraging. With her guidance, I've been able to make real progress, I can now bench 40 lbs, something I never thought I could do! Cate is not only knowledgeable but also very supportive, which makes every workout feel achievable. If you're in the Mill Creek area and looking for a thoughtful and gentle coach to keep you accountable, Cate is the one to go to.

From the owner: Our approach to fitness and health comes from our own personal journeys with it. Both my fiancé and…read moreI have been trying to figure out in our lives the best way to stay consistent, make constant progress, and achieve our goals in our fitness journeys. Through a lot of trial and error we have learned so much about behavior change and what makes someone truly and successfully change. Through a combination of different aspects of health like relational, mental, emotional, nutritional, and physical we believe that these areas when pursued and met, leads to a fulfilling life and fulfilled potential. We provide bootcamp classes that are meant to be engaging, fun, and of course a challenging workout with a community you can connect with and see on a regular basis. We approach personal training with a different lens and perspective that is greater than just "looking physically good/aesthetic". When it comes to personal training, we identify issues and limitations you might not be aware of (injuries, mobility issues, functional strength) with an eye towards a long term solution. Our job is to prevent you to go to a physical therapist or surgeon to fix your chronic issues! Your health is a long term journey and we would be honored to come alongside you to help you foster an amazing long term relationship with all the aspects of your health.

It was amazing. I love the music bumping and the vibe of the gym. Finally felt like a gym thanks to…read morethe front desk lady Robin pumping the jams.

Member since 2023 (Member #MBR10981844)…read more Updating in response to the company's reply: I have already reached out through your contact channels multiple times, including emailing corporate, with no meaningful response or resolution. In Jan 2026, I attempted to cancel online and was presented with a 3-month 50% retention offer through the company's website, which I accepted. Since then, I've been billed at the full rate and told there is "no record" of the offer, despite multiple follow-ups and being told adjustments would be made. This issue originated from the corporate website, not any local club. I ultimately canceled on April 2, 2026 only because the agreed terms were not honored. As of April 2026, there has been no resolution. I've filed complaints and am disputing charges due to the discrepancy between the terms presented and the billing applied. Separately, be aware there is also a $60+ one-time activation fee that was not clearly disclosed upfront at signup and appeared as a delayed charge 2-3 weeks later. Overall, this reflects a failure to honor terms presented during the signup/cancellation process and poor follow-through on billing issues.