A fabulous oldie worldie hotel and spa situated in lovely grounds. It's part of the Best Western…read morechain so I didn't have high hopes, but I was pleasantly surprised (yes I'm a snob!) The long driveway is impressive and passes right by some of the golf course holes so you can cruise on by and watch. The hotel is vast with plenty of function rooms, a bar, and cosy little rooms that are off the main corridors. This hotel was once a private house complete with servants, and you can picture some of the rooms being living areas etc. The grounds are beautiful and there are plenty of photo opportunities if you happen to have your wedding here. I came here to celebrate a wedding anniversary, and we had a private function room booked for about 30 of us. We pre ordered out food and a three course meal with wine on the table was only £20 - awesome! The food was ok - duck terrine to start, roast lamb with Yorkshire pudding and white chocolate and raspberry cheesecake. For some reason the cheesecake wasn't doing it for me, so I asked for the cheeseboard instead - a good move which went down well with a glass of red. The staff really looked after us, making sure we had everything we needed. Would I return again - yes I would!

Afternoon tea was very poor today. We have had many afternoon teas at Moore hall over the years,…read morespa days and overnight stays. I am sad to say that today was the last time we will be going to Moore hall. I have food allergies, not choices but real medical allergies. My first afternoon tea was handed to me ( I booked about 5 weeks in advance and stated my allergies clearly) it wasn't gluten free. I asked was she sure and she went back to check and apologised for giving me the wrong one. If I had eaten any of it I would have ended up in hospital. One of the sandwiches looked like it had pickle, I asked what was in it, the sandwich was taken away and brought back and told it was fig. I asked for a list of ingredients, the woman told me that I could eat it but I was too nervous to eat something without knowing exactly what was in it. She just wouldn't give me a list of ingredients. In the end the sandwich was just taken off me with nothing to replace it. Not a great start. About an hour in I asked could we have our prosecco....we also waited some time for milk and had to ask for it also. We had no apology for any of this at all. The woman serving us was frosty if I'm honest. I did explain to her that it wasn't just that I didn't like these food items that I had a genuine allergy. We moved into a side room in the bar area and had a bottle of prosecco (£36) we were settled in girls day having a lovely catch up. Barman comes in and says "I'm not going to throw you out, but I need a room for 15 people." It's a public space. We spent a lot of money £120 approx for afternoon tea, evening meal £80 and drinks £100. We will be looking for a new venue for our next get together that will look after us better. Such a shame we've always enjoyed ourselves on previous visits.

Vibro is the only gym I've ever stuck to. Results in a matter of weeks and a friendly place to work…read moreout. Massages are fantastic too.

Once in a while everyone needs a break, and at the end of a particularly stressful week of work i…read moretook Friday afternoon off for some me time. Having had Vibro suite recommended to me by a friend I decided to check out the spa and am very glad I did. They have a fantastic range of treatments and are able to accommodate you if you want a 30 minute lunch time treat or like me an entire afternoon of relaxation. In an attempt to relax I opted for a "Deep Tissue Massage" and a "Bespoke You Facial" both were 1 hour treatments. The welcome was fantastic and I immediately felt at ease and was offered a range of drinks, the initial massage was carried out very well and actually did work to release some of the tension I felt. This was followed by a 10 minute break where I was allowed to sit relax and offered another drink. The Facial consisted of a 15 minute consultation asking about my skin type and normal routine. This was followed by a full 1 hour facial which I think was done very well. Unlike many other spas I wasn't pressured into buying any products or booking a follow up, the staff were fantastic and both treatments were great value for money. I would definitely recommend Vibro Suite.

So, the Cube hasn't been around for -very- long in Birmingham, but I hadn't had a chance to…read moreproperly check it out as yet. As I very rarely come to the Mailbox area of the City (this probably stems from being a student and not being able to afford to come here), when I saw an offer for Afternoon Tea; I thought it was about time to get down and properly have a nose. I was looking for an excuse to meet up with my friend (Lula Belle of http://www.glamourinthecounty.com/) for sparkly and chats, it was a good an excuse as any to book up and invite her down to join me. First thing of note, the renovations/work that is currently going on in the Mailbox has made it a darn confusing place to be. Rather than going in the main entrance, we had to walk around the side of the building and then travel the escalators to then go down the stairs to get to the Bridge for the Cube. This, however, was only the start of our incredible journey to find the Lounge in the Cube. Once we had got in the Cube, we went down to the ground floor (where the are is most visible) just to realise all the doors are closed off. There was signs on the doors advising us to go the level 6 though. "Great!" we thought and toddled off. Are there any signs telling you what floor you're on? No, No there aren't. After finding an exit had been closed off (for more work), we finally found a friendly security guard who advised how we could get to the Club and spa (up the escalators, around the building, along the bridge and down yet more stairs). Once we had finally got into the building, however, it was worth the trek. We were greeted at the smart reception (by a gigantic climbing wall, who knew that was there?) by a friendly member of staff who gave us directions to get through the warren like building to reach the cafe/bar. Once we had reached it, it was like a little breath of fresh air. Greeted by bright purples and yellows with fabulous design details and obvious cleanliness and care; we knew this was the right place to be. Once we had confirmed our reservation, we were asked whether we would prefer tea or coffee, if we had any allergies and whether we wanted sweet Prosecco (the answers were coffee, no and Of Course!). We found ourself some comfy high backed chairs towards the back of the venue and sat back to await our Afternoon Tea. First thing of note, I have never HAD afternoon tea before. As another hit in my "Festival of First's" activities, I thought this might be one I would really enjoy (spoiler alert: I wasn't disappointed). The coffee and Prosecco was delivered within a couple of minutes. The coffee was hot, strong and delicious. The staff (and the company) was wonderful throughout the whole experience. As soon as we had finished a pot of coffee, it was refilled and bought back promptly. The selection of finger sandwiches, cream scones (with fresh fruit and jam) and cakes were fresh and delicious (and we were given just the right amount). We were booked in for tea at 3pm. By 6pm, we were still sitting and enjoying the chilled out atmosphere (as well as the last of the coffee). Even though the venue closed at 6pm, we weren't once hurried out or asked to move on. The food, staff and overall experience was fantastic. As a note to the Cube though; better signage would be a good idea!

I managed to get a good deal for a day spa visit here for my mums birthday for the both of us. The…read morestaff were welcoming on arrival even though we did have to call twice to find out how to get there as neither of us had been there before! There is a good size changing room for women, with showers and hairdryers. The pool would seem to be too small for swimming lengths but good for relaxing, which I'm sure is the point of a spa. There are 2 jets which massage your back while your in the pool, though initially they can feel slightly harsh you do get used to it. There are showers by the pool to rinse off afterwards. There are also two saunas (at different temperatures) and a steamroom. Around the corner is a chill out area with pods which can fit in two persons. It is very relaxing. Our day visit included lunch but to get to it we had to walk back through the main reception, which was strange. It also felt rather weird to eat while in a dressing gown while others are fully clothed. People don't seem to walk by the fully glass walls that often but I did feel slightly uncomfortable being in a dressing gown. It was quiet which was nice and there were sofas so you could relax with a glass of wine. The wine cost more than I expected to pay but then I realised it was a spa in city centre Birmingham. We had facial included in the price and got a pedicure for extra. The staff were very knowledgeable when it came to the facial and they took care considering my nose job. The young lady talked me through the process beforehand and tailored the facial to suit my personal needs. It was very relaxing and my skin felt fabulous afterwards. The pedicure included a nice glass of champagne and a massage. It was worth it and the nail polish lasted ages! The day was perfect but did not last long enough but came out feeling very relaxed. It was the best way to end the week.

I purchased a voucher for a full body massage here a few weeks ago...and I have to say this was…read moreprobably on par with the best full body massage I have ever had! It was a little confusing to find as the salon is inside another salon which has no reference to beauty by yasmin on the outside My therapist was a girl called Becky, and she really made me feel comfortable and relaxed. She really spent a decent amount of time on each area, and used just the right amount of force. The full body massage really was 'full body' which included feet and neck, as some places don't. She uses base oils rather than almond oils, in case people have nut allergies. Also I was offered a hot drink or glass of water at the end. Very Happy with the service, and all treatments are half price until the end of august if u ask for Becky when booking!

I am a new prospective client and texted them to enquire about their massage services. Received a…read morereally rude reply back saying that they don't have time to answer me

I booked myself in to have the Java body wrap which provides firming and slimming results…read more When I got there, they measured my body taking note of my current body size. Then I had to put on some very attractive paper pants before the lady started to wrap me up using lots of bandages that had been soaked in what can only be described as a clay like substance. They were left on for around 60 minutes whilst I was left to lay on the bed and relax. Afterwards I was measured again and I had lost a combined total of 5 inches from different parts of my body. Very impressive.

Beth is the most amazing massage therapist. She has helped me with back, neck, and shoulder issues,…read morewhich are aggravated by my hours behind a computer. The spa itself has been refurbished, and there are now some amazing new treatments rooms (including a double room for couples/friends). This is a dry spa so there are no wet rooms/sauna etc. It is a restful, peaceful place to visit, and has a lovely team there. Worth signing up to their newsletter online so that you get sent a discount code for your first treatment.