Right upon entering the office, I was greeted by Jocelyn, a very kind person who helped check me…read morein. I then with worked with multiple staff members including Steven and Jenn. Both were quality coaches and helped me with my exercises and stretches. I really appreciate all the staff that helped me over the six weeks. Cynthia was my main point of contact and physical therapist. From initial intake to final session, Cynthia was always attentive to my questions, helped me progress through my recovery, and even gave me pointers on exercises I was working on at home, not to mention sharing valuable insights on the proper way to lift heavy objects, sit in a car during long commutes, and the proper routine for desk work. Cynthia was very courteous, kind, and approachable. Hopefully I won't have to return to physical therapy again, but if I do, I will come back to Empower!

Empower Physical Therapy has been a godsend in my recovery. The front desk is friendly and also…read morevery helpful. It's so rare to have an office staff be helpful with insurance approvals, deductible info, among all the other things they do. They provide the information before you even get a chance to ask. They have made the PT experience so smooth. Dr. Bouhi has been amazing. She's extremely knowledgeable, professional, and personable. Shes helped me tremendously and made PT enjoyable. The aides have all been wonderful as well. I truly have not had a negative interaction with a single employee. I went to a different physical therapy office and had a terrible experience. I was honestly afraid to try PT again. I'm so happy my PCP referred me to Empower Physical Therapy because it's been a great experience. I highly recommend this company and specifically this location.

The therapist are pretty good, I found they were knowledgeable…read more Here's my issues. I was referred here by Kaiser, I believe it would have been cheaper to pay their hourly rate and not go through my insurance, somehow I was billed more than there advertised rates. Also, I've paid all my bills but randomly they will send me bills saying I still owe money. I just received another bill in September for something I paid in June. They always say it's a mistake but will continue to send me random bills. I'm sure lots of people just pay without doing the research. So if you do go here watch the bills because they will try to rip you off.

I had Damien after a knee replacement. So caring and kind. Never had to wait either. The whole…read morestaff are very friendly and helpful. I've been here twice with both knee replacements and have always been very happy with the service. Highly recommended!!!!

Dr Eric McCale and the staff are very nice and helpful…read more He has helped me after my rotator cuff repair and carpel tunnel syndrome.

Very professional, clean and Eric is very knowledgeable has a ton of experience as a physical…read moretherapist, specialized in sports medicine and rehabilitation therapies.

It's as if Dr. Karim has a magic orthopedic wand handed down from God himself…read more This place is where exemplary customer service meets physical therapy that should only be provided to the likes of Shohei Ohtani and Cristiano Ronaldo. I came in with shoulder pain looking for answers, and after seeing Dr. Karim I feel like winning the lottery would be a distant second in terms of such luck. With a hospitable tone that could put a screaming baby down and equipment that is literally used by the Los Angeles Dodgers - I can only recommend this to anyone with a brain. Incredible experience I can't wait to go back.

Their therapist are great , their customer service and phone has lots to be desired. Their phone…read moreis always busy! You leave messages and the either call you very later or never call you back ; I feel like I have to beg to been seen. Kaiser send me here but oh boy they are so careless about getting back to you .

I've been coming to Empower Physical Therapy for about six weeks and have had a really positive…read moreexperience. Dr. Enrique and his team have been very helpful with my progress. I especially appreciate the practical advice they give me on the exercises and what I can do on my own to continue improving. The PT aides I've worked with are always warm, friendly, and easy to work with. Everyone makes me feel comfortable and supported during my visits. I appreciate the care and guidance I've received here and am glad to see that I'm making progress.

Zero respect for patient time. Regularly have a wait even though appointments are scheduled very…read morefar in advance. If you have to cancel within 24hrs they have a firm $50 fee but have no problem leaving patients waiting for 20min+ for no explicable reason. Even once you do cancel all appointments they never stop emailing you and send very sketchy attachments that they refuse to explain!!! Must be some sort of scamming attempt bc they never ever reply to the question of what is in the suspicious attachments they are sending to former patients.

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.

Stop allowing students and employees to park in your parking lot in all of the front spots,…read moreincluding handicap spots & not using a handicap placard (after coming here for a while, you start to learn who's car is who's). When we come to visit my family member, I'm often unable to find any parking, including any handicap spots (I have a placard, and the cars in these spots never have one displayed). I see employees and students lingering in their cars in the parking lots. They should be in the overflow lot across the street. Today I was unable to visit my family member, because the parking lot was completely full of students and employees. To add: the receptionist is often not present, and technically anyone can make their way into this place & go anywhere they want, making it seem unsafe for our elderly family members who reside here. Do better

I was injured pretty bad and the staff at healthcare physical therapy got me back on my feet at the…read morepace that I should have been healed. They are Empathetic, sympathetic and are there for your needs. They don't just treat you like a number they truly do care for you.

I've been coming here for a couple of months now and can honestly say I'm feeling a change! It's…read morebeen a long journey with me and I've been to other physical therapy offices that weren't as good. The doctor here is very hands on and all the staff is always friendly, and happy to help! I definitely recommend coming here !

My kids and myself went to The Body Center when we needed PT. We all saw Natalie, and she was…read morefantastic! She is thorough, friendly, caring and fantastic at her job! My son also saw Jasmine and she was great as well! The personal attention given here is second to none and the aides are just as wonderful. This will forever be our go to place when we (unfortunately) will need PT. This place is the best

I am so grateful to have received guidance and care from Jasmine at The Body Center. I injured my…read moreankle in November and was not seeing any progress with the PT I was receiving through my health insurance due to only seeing them once every two weeks. I started seeing Jasmine twice/week at the end of January and she slowly introduced exercises to help me strengthen, stabilize, and stretch my ankle (as well as my hips, thighs, and calves). Jasmine made a point to understand what my "normal" was before my injury and incorporated exercises that eventually got me back to the activities I enjoy doing. I really appreciate that she explained what the exercises were meant to do, how/where I should be feeling them, and was always willing to answer questions/concerns I had about my progress. Everyone I encountered over the four months I received care was helpful, friendly, and approachable. I highly recommend The Body Center and, though I hope I don't need PT anytime in the future, I would absolutely return if needed.

I went to Henry late last year for some shoulder treatment. He's extremely thorough in not only…read moreproviding treatment and strengthening exercises, but also provides details on potential causes. Taking my son in for hip flexor strain treatment.

I came to see Henry because I have been experiencing a lot of muscle pain, along with nerve pain. I…read morethought a good massage therapist could help me manage this pain. Sadly, I got no help from Henry and was left highly disappointed and upset with my experience. The first time I saw Henry, he attempted to misdiagnose me with fibromyalgia when I clarified I had already been to see licensed medical professionals and was in the process of being tested, and no one had diagnosed me with it. It made me uncomfortable that he disregarded this information and jumped to this conclusion so quickly and arrogantly. He minimized my pain by making one of the most unprofessional comments I have ever heard, by insinuating that I could not actually be in a lot pain because I had never done sports. According to him, only people who have done sports in their life and gotten injured truly know pain. Why should I have to prove to you Henry that I feel pain? What about people with various other illnesses? Are they not allowed to feel pain because they haven't done sports? I came to you to help manage my pain, not to be medically gaslit. Henry continued to make various unprofessional comments during this appointment, not only asking me if I planned to have children, but more specifically HOW I planned to have children. Excuse me? Do you think it is appropriate to ask women about their fertility issues while they are trying to get a massage from you Henry? Because of his inappropriate comments, I stayed mostly quiet throughout this appointment because of how highly uncomfortable I was made to feel. I gave this man the benefit of the doubt by going to him a second time because I was DESPERATE for a good massage therapist. I regretted that decision very quickly. During my second appt Henry refused to continue to provide his services to me because I was honest on how his method of PEMF had caused me pain. Also, not once did I receive a proper massage, because my time was wasted with random breathing exercises or the PEMF. His reasonings for not wanting to help me were that he did not think his methods would help my nerve pain, but this was clearly bs. Again I paid for a MASSAGE, not what you were trying to sell me. If this is the type of treatment you are forcing onto your clients, that should be made clear on your website so nobody wastes their time like I did. If you choose you don't like one of his treatment methods, he will not only REFUSE to accommodate you, he will also "fire" you as a client. Also, by the way Henry, have you ever heard of INFORMED CONSENT ? I had specifically communicated to you at the beginning of my second session that I wanted to know what to expect during this appointment, but was blatantly ignored. I was not given any information about this PEMF technique prior to him using it on me. He only explained what this PEMF was AFTER he had begun using it on me. His disregard for my consent not only made me very uncomfortable, but resulted in my back pain worsening. I could go on and on about the complete lack of respect Henry had with me, including a complete lack of bedside manners and unprofessionalism. I was never once rude to Henry or unprofessional with him to merit this type of treatment. I sincerely hope Henry that you become more self aware to the things you say to your clients who are in a vulnerable state and are coming to see you for help, NOT to be gaslit, mistreated, and disrespected, like you were with me.

I have been following Sam & a few other chiropractors trained in the ring dinger for a couple of…read moreyears now on FB. I have been wanting this treatment since I first saw the technique done. I served 12 years in the military & birthed 4 children & at age 55, I have been in extreme pain for about 9 years. I drove 750 miles to get this procedure done & it was the best thing I could have invested in my health. The first visit, my pain level went from an 8 to a 2. The second visit brought it down to 0. I highly recommend anyone with spine issues to come see Sam the Chiropractor. Lastly, he was very thorough in asking all the right questions during his examination. Sam has been blessed with hands that heal & he genuinely cares about his patients. The ring dinger is the best thing anyone could do for themselves.

Dr. Sam is an amazing chiropractor I travel all the way from Long Beach to see him. This is my…read moresecond adjustment and I brought My Son for his first adjustment. I came to Dr. Sam because my vagus nerve was out of place and I was suffering from panic and anxiety attacks. I actually experienced an anxiety attack on my way to his office the very first time after leaving his office. I felt 1000 times better and my anxiety attacks and panic attacks are no longer a part of my life. Thanks to Dr. Sam today I'm bringing in my son who is suffering from the same symptoms and I know Dr. Sam is gonna take care of him just like he did with me thank you Dr. Sam for all the great work you do. The RING DINGER is the best ADJUSTMENT YOU CAN EVER HAVE IN YOUR LIFE COME BY AND SEE HIM DR. SAM'S OFFICE IS A PLACE WHERE YOU COULD KISS YOUR PAIN. GOODBYE.