I can't say enough great things about BodEvolve and Dr. Frenzle's team. I had a revision tummy tuck that I honestly thought might not be possible to correct, but Dr. Frenzle exceeded my expectations. He and his team did an amazing job, and I'm so happy with my results so far. A special thank you to Chrissy, who has been handling my post-op visits. She is incredibly caring, knowledgeable, and truly invested in making sure I recover well and have the best possible outcome. Her support throughout the recovery process has meant so much. Everyone in the office is friendly, welcoming, and professional. From the first consultation through surgery and recovery, I've felt well cared for every step of the way. I'm so grateful that I finally decided to have this surgery, and I couldn't be happier with my experience at BodEvolve so far! read more

Perfect experience. They worked with my insurance and saved me a considerable amount on a gastric sleeve. I have had no complications from it and have already lost 10lbs in the first month. Post op support has been terrific. read more

Great service and information with Trevor today!!!! Excited for this journey. See you soon! read more

I haven't had a consultation yet but so far the staff is very polite and helpful, Trevor was very nice and thorough when explaining / answering all of my questions and I am super excited to have my consultation and hopefully gastric sleeve surgery here. read more

Pre-Op: May 8, 2023: I have had a very wonderful experience this far with Trevor. He had a fast and easy mothod to get me signed up for my initial appointment and walked me through filing out the needed information. He displayed fantastic customer service. He also went above and beyond by staying after work in order to call me back and explain things and answer questions. read more

Rhonda was so friendly and helpful during my initial phone consultation! I was nervous about bariatric surgery, but she answered all my questions and put me at ease. read more

Dr. Frenzel has performed sleeve surgery on several of my family members. Not only have they maintained their weight loss years after surgery but it goes without saying that he knows what he's doing and is trusted. When I approached BodEvolve for also getting sleeve surgery done, Trevor made the experience exceptional. He answers any questions, allays any fears and just is supportive. I was so fearful of just calling but please know everyone is supportive and wants to help you achieve a better state of life. Much thanks again to Trevor. read more

I am writing this review in hopes that no other patients will have to go through what I have been through since my surgery. This doctor almost killed me! The only reason I'm still alive today is because of my husband! After my surgery I woke up in ICU from the internal bleeding that was caused after he butchered my insides! My surgery was two years ago and I'm still having problems due to scar tissue and having more surgery to clean out more! I don't recommend this doctor for anyone else read more

PLEASE BEWARE! I will give them 0 stars for the unprofessionalism and integrity of Dr. Clayton Frenzel's staff and practice. I had prepared for services which I never received and was given the run around on NUMEROUS occasions. I also have documented communication via email to prove time after time I was promised since December Venus treatments. I now just want my money back, even a portion of it would be nice as I have been misled. Heather told me she would get with accounts payable to get my money back ( of course that never happened). At this point the integrity of the practice speaks for itself. I have never been treated like this! My husband is a veteran who served in the 9-11 war and fought for this country! No respect at this medical facility! Beware everyone. read more

Well it's been a year after paying cash for surgery at bodevolve. Haven't heard anything from them in month. No attempt to check on me and see how I am doing. I paid cash for my procedure and that was supposed to be all inclusive yet somehow I still get bills from them. I renew my suggestion...do not go to have your surgery done here. Some of the staff may be good but as a whole the opinion is they don't care. For such a life changing event you need support and things to be as expected. You will get neither here. read more

I am completely and totally happy with Dr.Frenzel and his staff. My surgery went well and I have had very little post op pain or issues. Dr.Frenzel and staff have made this journey to my weight loss transformation a great experience. I highly recommend anyone who wants a great Dr to seek out Dr. Clayton Frenzel and follow his instructions to the letter. You will be happy you did. read more

The Bodevolve office is a JOKE. Over my 9 months of going to his office he has changed staff so many times and no one knows what they are doing. I personally had to call multiple times to tell them that my insurance had not received documents they swear they sent. So I asked them to provide me a copy of the email or fax sent...They could not provide. Prior to surgery Frenzel could not remember from appointment to appointment your name, you surgery location, your surgery preference, or anything about you. Is it that hard to read a chart? You also go in for a pre-surgery visit where they say they are going to call in all your needed surgery meds....They never called them in...I had to do an emergency fill just so I could have surgery. Post surgery bed side manor and assistance is also a joke. He once again cant tell you any details, cant remember what surgery you had, cant explain complications. The only thing he has going for him is the billing procedures he has worked out with the hospital. He is for sure one of the cheapest Bariatric surgeons in the city. I would strongly suggest finding another provider and a reputable office that cares for you as a patient both before and after surgery. read more

*BEWARE* I called for a consultation and was told someone would call me back. I called 5 hours later and they didn't have any of my info and kept putting different people on the phone to help me. Finally talked to someone named Javier saying he was the manager and he told me he waiting for a call the following day from the doctor. I called at 3pm the nest day because I hadn't received a call and was sent to the answering machine. Got all this run around for a consultation I can't imagine if I had given them my money SMH read more

I love this office. Dr. Clayton Frenzel did a great job on my breast and also my stomach surgery. They are perfect and my nipples are even. And I have very little scarring. I would highly recommend his work to anyone looking for improvements in their body. Thank you to the entire team! read more

I am very disappointed with the lack of care I received after my surgery with Dr. Frenzel. After reading all the materials given to me I felt confident that if I needed extra support he would be there for me to help; he wasn't. The night of my surgery I was in terrible pain and the pain medication they prescribed to me (which was tylenol #3) was not helping me whatsoever. So I remember in my packet there was a phone number to call if the pain medication did not work. I called and got Henry, Dr. Frenzels PA, on the phone and explained to him that the medication wasn't working and I needed something stronger. He literally said, "Do you think I walk around with a prescription pad," then proceeded to tell me that if my pain was that bad to go to the ER because it was against the law for him to give me anything stronger. The pain management here is a joke. I came in the next morning and the office put me on an IV drip and finally gave me something a tad stronger. I do not feel that they cared for me the way they should have. This was a major surgery and if I say I need something stronger I mean it. I really thought that if I needed help they would be there for me but they weren't. This surgery should have been done in a hospital where I could have spent the night and received more care then I was given. If you are looking to have any type of bariatric surgery please do not come here. Its a major choice to make in your life and it is not an easy surgery to go through. Find a doctor that will give you the support system you need. read more

I bought a groupon for water jet lipo for 1,499.00. Made an appt for consult, waited more than an hour before I was called back, he went over the area and suggested other procedures, cool. So far so good. Then I go to see the financial counselor. She starts giving me all of these estimates with extra fees. I tell her I have a Groupon for lipo for one large area. The small area covered either upper or lower abdomen so I assumed the large covered the upper and lower area. She said no. Ok, so I ask if I can pay the diff to include both upper and lower, she suggests getting money back from Groupon and just paying the full amount. Wow. I then ask why there is a $500 charge for anesthesia when it is a local only procedure-note that I am a surgery scheduler for a living so anesthesia, surgical procedures and costs I know a lot about-she said it's $100 for local. Well the fine print says it's included but more importantly it doesn't require an anesthesiologist since they just numb the area so why am I paying for it? The lidocaine cost isn't even close to that much. She pretty much just ignored the Groupon and wanted me to pay over 2k for a procedure I bought a Groupon for. Either the counselor is uneducated and has no understanding of how anesthesia and surgery work, or it's a scam. My Groupon was not honored and she was trying to get me to pay 1000 more when the Groupon covered it. No thanks. I should have known this would be an issue when I waited over an hour...cosmetics patients have way too many options and better treatment options since you are paying cash. Needless to say I got a refund and will be looking elsewhere. The PA was awesome though read more

Dr. Frenzel and his staff are awesome. I have lost 58 pounds in 3 months and I am close to achieving my goal.

DO NOT I repeat DO NOt have your surgery done my Dr. Frenzel. I had my breast reduction surgery exactly over a year ago. Breast have TERRIBLE scaring. I was a C cup wanted an A cup, he chose to give me what he wanted which was a B Cup. I was able to visit another surgeon who didn't understand why he did a lift when I wanted to go a smaller size which after seeing pictures he didn't see a need for a lift when I wanted a large A cup. Which he chose to give me a lift I have terrible rigged scars. I never take my shirt off for any intimate moments. read more

I had the band to sleeve revision. Dr Frenzel and staff were great from the start. They really worked hard to get my insurance to cover most of the surgery when I didn't think there was a chance. I would definitely recommend. I'm doing great no problems. read more

Please make sure to do your own research on cost. After my surgery was approved, my insurance was billed over $130,000 for outpatient surgery. (Dr. Frenzel was over $25K, anesthesiologist over $5k, and hospital over $105k for outpatient surgery!). Do your homework and do not rely on what office quotes as your costs. The billing is a nightmare: Payments go to the office but bills come from an agency. I would not recommend this business. On a personal note, I only saw Dr. Frenzel twice: once for initial evaluation, then the day of the surgery. My experience was very disappointing. read more

First, let me say that Charlene was my coordinator through the whole thing and she was TERRIFIC! I never had any issues with her at all. When it was passed on to be approved for insurance, I had a delay however it did not take long for them to get it fixed. The day of the surgery there was another issue but Dr. Frenzel personally took care of it. No they aren't perfect but I don't know a doctors office that is. Dr. Frenzel is an amazing surgeon and if I had to do it all over again, I would do it the same way. I plan to use him again if I need any plastic surgery done and highly recommend him and his staff. The surgery itself was easy to recover from and his nutritionist that he works with gave me all of the information that I needed to succeed. read more

TERRIBLE EXPERIENCE! I had nothing but issues since the very beginning with this office. I went for my consult and didn't even meet with Dr. Frenzel, but his NP. I was not notified of this prior to arriving for my appointment. We went over the prerequisites for surgery, which only included one visit with a nutritionist and an EGD. No sleep study was ordered. At check out, I was quoted $4500 for the gastric sleeve and asked to pick a date for my EGD and surgery. I THOUGHT that I scheduled both before leaving that day. I called a couple of days before my EGD was supposed to be scheduled to confirm, and was told I had not been put on the schedule for that day. It got scheduled, once I let them know that was the date discussed and it was on the paperwork from my consult. I got a call THE DAY BEFORE my EGD asking if I could reschedule, due to the doctor's schedule. I politely told them I had to plan this in advance with my work and I could not reschedule. The gal gave me the instructions for my EGD and said to be there at 6am. I showed up, assuming that it worked on a first come first serve basis (because they did not tell me otherwise), andwas the first one there but waited until nearly 7am before being called back. Right before I was put under anesthesia, I FINALLY got to meet Dr. Frenzel. He said he was adding a sleep study to my list. I went ahead and did the sleep study and nutrition visit, and finally got a surgery date and pre op date set up. I was soooooo excited! Here it is almost 2 weeks until my pre op appt and a little over 1 month until my surgery and Tammy called me today to let me know that I have no out of network benefits with my insurance, and they cant bill UHC for my EGD, sleep study or my hiatal hernia repair--which means my $4,500 surgery is now $10,500. 2 weeks before my money is due!! One of 2 scenarios has happened here: either they are bait and switch liars trying to get me to pay more at the last minute or their insurance verification department is totally incompetent! Either way, I will NEVER recommend this place to anyone! I took my business to Dr. Todd McCarty. They are more than happy to accept my insurance, verify my benefits CORRECTLY and set me up with a surgery date!! read more

Dr. Frenzel is the best! His office staff is very knowledgable and personable. If you are looking for a bariatric surgeon this is the place. I have lost 50 pounds in 10 weeks! read more

Love this facility, Great helpful staff, a few bumps in the beginning but they worked it out and were awesome about it. Really appreciated them. This will be my 2nd time around, going from Sleeve to bypass. read more

Does not value patient's time - not on time for appointments and you will end up sitting in the waiting room forever, if you get seen at all. They don't even tell you that they are backed up, they just make you wait. I'm not going to trust my health to anyone who doesn't respect my time. read more

EVERYONE DROPPED THE BALL IN THIS OFFICE!!!! After being referred to them by a friend (no fault of hers) I WASTED 6 MONTHS OF MY LIFE WITH THESE PEOPLE trying to get approved for Bariatric Surgery to only in the end be informed the Doctor is NOT IN NETWORK (which took an additional month for me to find out)... and could not perform my surgery AFTER I had done EVERYTHING my insurance and the Doctor required!! I'm Emotionally disgusted and drained. I'm currently in the process of looking for another surgeon IN NETWORK to perform The Gastric Sleeve and who will accept my clinicals/paperwork/testing from a completely different office and doctor before the end of the year and before my Benefits start over and all the TESTS, APPOINTMENTS, DAYS OFF WORK and STRESS go to a COMPLETE WASTE with 4 months left in the year. On top of all of this NO ONE from the office has called to offer an apology or explanation as to why or how this happened!!!! Not DR. FRENZEL , the RECEPTIONIST, the Appointment Scheduler or THE INSURANCE SPECIALIST NO ONE. Next stop BBB. It took a lot for me personally to build up the courage and go thru with my decision to have this surgery, so for now I won't give up but this has been by far the worst 1st time experience EVER!!!!! read more