They will sell you tires and offer all the services for free. This makes the third weekend in a row…read morethat they let people pretty much cut in front of you not paying attention who's next and then get overwhelmed with customers and forget who's next in line I ask if I could come back, yes I lost my spot but the fact that they didn't even acknowledge I was there to begin with when there is five people standing around and not talking to me really upset me. It doesn't take five people to unload a trailer of tires and then let people skip you, just like that I guess I'll pay someone to rotate my tires. I think I am getting my tires somewhere else now. Very frustrating 3 weeks this has been.

Purchased certificates for my Wrangler Dura tracks, they told me they aren't covered as they gave…read moreme the tires back and put over 5 ounces of weight on it. This place is a joke. A rip off... I been coming here for years and they basically ruined me ever coming back here. I have spent money on 2 trailers, 2 trucks, RV. I absolutely will never be shopping here again. After speaking with the manager finally made things right/better. It really shouldn't have taken that though. When road force is high on an initial tire it should have been sent back.

Booked an appointment online, and this place is super organized and on the ball! I highly recommend…read moreeveryone getting their tires here because the service cannot be beat.

Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Stopped by earlier today (16 Apr '25) for a 4 wheel alignment on my 2015 50th Anniversary edition…read moreMustang. The alignment tech did a FANTASTIC job, and even took the time to show me on the alignment print out, the initial specs on my car and the end state after adjustment. This is my third time visiting Porter's in Talbott. They have always provided OUTSTANDING service on my vehicles. Frankly, I won't take my vehicles anywhere else for an alignment.

Great service and expert tire specialist. Rusty's was fast snd efficient. I would highly…read morerecommend them for your tire needs.

Needed a new electronic gear box, new tie rod ends, etc. on a 2016 King Ranch (not cheap for parts)…read moreand thought I would have to bring it to the local Ford dealership shop, which I got a quote from. I ended up calling Rusty's as a referral from my Body shop manager. I do not regret the call. Not only did they save me a few hundred dollars for install, it was done in a few hours. Everyone there were courteous and talkative with customers, telling us/them every detail of work and cost, which is great. No surprises. Then just had a front end problem which was an emergency. I pulled in and Wayne who did my front end was in the front and remembered installing the front end. I went to personally thank him for a quick and great job. So I guess left an impression of gratitude. I digress. lol. So Wayne said lets take a ride and with in minutes knew I needed a new wheel bearing. Good thing, because it was dangerous to drive. So I say all that, to let anyone know that you will a Great price for Quality work Quickly. I spent a little more than an hour to get me back on the road safely. Will be heading back shortly for new heater hoses , belts and belt tensioners. I will NEVER go back to a Dealership shop.Will be coming here soon again.

These are some of the best people you can ask for. they really know what they are doing and will…read morego above and beyond to help their customers. Ill never take my cars anywhere else and neither should you! The prices are great and the work they do is top shelf but even more important is how much they care i love those guys

Came in on Labor Day to get a set of tires that I ordered online put on my Jeep. I was met in the…read moreoffice area by a woman behind the counter and a man coming in from the shop area. I explained what I needed and the man said he wanted to see the tires I had. There were no other customers there but he told me that he was there by himself and had no help so he didn't think he do the job. He stated that he was going to have the woman inside fired tomorrow when "everyone" was at work. He told me I could come back tomorrow and they would put the tires on. I'm no tire technician but I would think that one person could put on a set of tires with no help. Hell, I would have helped him if that could get job done. I left and went to Walmart. No problem getting the tires put on there by one tech. Took about 45 min. If you don't want anyones business close the doors turn out the lights and go home. Pathetic

I went in because one of my tires was losing air. They were unable to work on it right away…read morebecause it was lunch time, but the owner had a tech fill up my tire until I returned after their lunch. Then they repaired my tire for a reasonable price and I haven't had any problems with it since. Thanks!

The only place I trust to take care of my cars. They are always honest and reasonably priced…read more Easily one of the best places in the Tri-Cities.