I was about to cry when my TurboTax wizard said I would have to pay XXXX in taxes this year…read more I knew I was doing something wrong and that there had to be a way to get that amount down! So, I reached out to my accountant friend who reached out to her bro who suggested this place! Of course I went to them -- they're Vietnamese and close! I called, made an appointment (they're open 7 days a week!) and it took me less than one hour to finish up my taxes. What a relief. The person who signs off on all the paperwork is Mr. Huynh. He has front-end staff that inputs the information and then he goes over it with you. Huynh gave me some tips regarding my retirement investments and after shuffling around some $$, I shaved off $1300 -- that's $80 well spent in my book! I normally do my own taxes, but if I have another year with more documents than usual, I am coming back here! I'm pretty sure their clientele is mainly Vietnamese but why would that stop you from coming here? LOL.

I came here two years ago and had a quick and pleasant experience. Last year I made the mistake of…read moregoing to a chain who charged me $200 for a basic tax prep!!! I came running back this year. Their hours during tax season are extended... call ahead and check. I called on Saturday morning during the middle of March. They told me to come in at 230. I showed up 10 minutes early.. was out the door by 240. It appears to be family run. Polite, efficient and reasonably priced for those of us too scared of numbers to do our own taxes.

This is my first time using Ross and Champion. I was late to the tax party this year and they were…read morenice enough to help me out. I had to have an extension filed and they assisted with that. I also had kinda difficult to me tax return this year. They are by the book and assisted me getting everything done. I had expected to meet in person again for follow up to review tax return and add some more deductions. There was little confusion on that but it worked out and I was able to pay their fee and have them submit my 2025 taxes. The staff are friendly and the office is nice and easy to access.

After several successful invesgements with Davids help, I can only say , he has been super…read moreheplpfull. He is accessible and gives good honest advice.

Very professional and on time. Definitely knows a lot of useful information on ways to save money…read moreand get the most out of the IRS.

We have been doing our taxes here for the past 4 years and they are always professional with…read moreexcellent service.

Need a CPA, better check elsewhere. This is one or at least​ in my​ case, one of the worst CPA's in…read morethe area. Basically and simply greedy and wanting to do the least amount of work possible to get their paycheck. I literally had never used a CPA before ​and expressed this before coming into office. I was promised I would be taken care of, informed through the ​process and I can tell you, I was basically "taken" advantage of. I met Brandon (whose​ initials are a ​representation of the office) and tried to ask him questions during our less than​ 5-minute​ meeting that was rushed. From the get-go​, the documents I was told to have prepared for the meeting were insufficient and Brandon requested more items. Which was fine but remember I am new to utilizing a CPA and relying on Brandon's office to help me prior to our meeting, which was simply emailed me a form of documents to bring which I had, but obviously the doc they sent was not updated. Next was just the overall customer experience... During my 5 minutes, ​Brandon maybe said 5 words, "hmmm", "oh" and "nodded" at the docs I did bring in. Literally still no explanation of anything, from what I need to do from the customer side of things...this continued throughout the rest of experience I encountered for this meeting and the duration of​ months I worked with the office. I never directly spoke with Brandon again, just got sent on my way and told to bring more documents. I should have cut ties immediately and took my service elsewhere but I just thought, maybe I just drop docs off and that's how a CPA works. Far from the truth as you are paying them to advise and work with you on your taxes... Advise from a professional standpoint better than me using FREE to $50 TurboTax​. Hence, why you hear​ people say I can't advise on that, it's recommended you get a "tax professional". I tried to ask to come in the ​office to figure out what was actually going on ​if I was actually doing what I needed, and had questions and was deflected through email over and over again and did not feel any value as a client. "...Therefore, we are not responsible. Please take your business elsewhere." The last sentence written in an email to an error I literally figured would be minuscule ended our relationship. Please don't always believe the website of a company, as BKM has great marketing, not customer service. Visit their website today and you will see what I mean. http://brandonkmoorecpa.com See "Our Commitment", "Our Goal", "We Offer" sections I really hope they consider addressing issues of being more involved with their clients. If my case is unique, I'd reply treat every client the same and your business will reflect your actions.

During the process of a difficult move with my senior parents, I exchanged several calls and…read moremessages with Bill Witt and his staff. This was a chaotic time and times my response time was not ideal, nor was theirs. When I finally reach out to the principal Bill Witt, he commences to chastise me about my communication skills and whether or not I'm a suitable client for them. it was as if I worked for him and potentially the other way around. If you like being talked down to and patronized, then senior resource center is your group.

Review from my father D Courtney - I'm a 4-year veteran of the U.S. Air Force. At 87 years of age,…read moremy wife and I had to sell our home and move into an Independent Living facility because of my health. Because of additional necessary "home care" expenses. Through contacts we learned about Bill Witt and his partner, Tara Kendrick, of "Senior Resource Center" here in Austin. So we called them and I'm so glad we did. We could not have been more pleased with their professionalism and their friendliness. It was so easy working with them. We made various visits to their office with our daughter and they carefully guided us through the process with all the forms the VA requested from us. They were very knowledgeable about the process. They helped us submit our request in August 2019, and we received notice of our approval in April 2020. Tara thought that was record time. We couldn't be more appreciative of their help all through the process. We highly recommend them to anyone who Is seeking Senior resources and benefits. Thank you, Bill, and thank you, Tara, for your indispensable assistance. We wish you success in the future as you help others as you helped us with this very valuable benefit. We value your friendship.

Gib knows what he's doing. We trust him with our taxes and every year he comes through finding…read moredeductions we would never had known about.

I have used Garland's assistance since back in the 1990's. He's always been very patient with me…read morewhen I needed to file extensions. He is the best and always calls me when he thinks I missed including a document in my packet. Delivery of my tax packets are very simple and he is always very quick to turn around my forms for filing. He even gives me a pre-addressed envelope to mail it in to IRS. Thanks, Garland for all of your many years of service to me and my family! --Angela Alexander

Mr. Fortenberry did not have to give me the time and day, but he did without once looking at the…read moretime spent talking on mine and my family's concerns. Without skipping a beat he was forthcoming coming with great advice and had an absolute care for any outcome I would take in the future with my affairs . I look forward to trusting my legalities to Tom and his team. SG

We attended the seminar and visited for the free consultation. Tom took our information and fee…read moreand then began the circus. We were leaving our estate to recognized charities and so asked for time to contact them as to the specific wording of the bequest. Once we had collected that information we forwarded it to the legal assistant to draft the documents. The first draft completely ignored the charities required wording. Second one was produced weeks later, still not accurate and missing pertinent information on the people selected for our Powers of Attorney, This required a phone consultation with a staff attorney. Another draft was produced with minor typos. Two months later we were able to sign the documents. We did not expect to have to proof read all the documents to be sure they were using the correct legal designations or to check for omissions and simple typos. We found the office to be unprofessional in its' work product and timeliness of producing documents (over two months from start to finish).

Keith has been Ny financial planner for 15 years. Great advice. Seasoned vet. Has lots of options…read moreto grow and protect your money.

I found Keith through Google and his reviews were good, so it made sense to go through a divorce…read morefinancial planner as a mediator instead of my now ex-wife and I both paying to hire lawyers. Keith was knowledgeable and helpful for the most part, but there were many things I had researched about asset allocations in a divorce he had never even heard of. Additionally Keith and his assistant sometimes took days to return phone calls or texts. The biggest issue I had was the lack of communication and organization. What should have been handled in 2 meetings ended up taking three because Keith failed to tell both my ex-wife and myself all documents needed for our second meeting, so we were forced to attend a third meeting to reach an agreement with our finances and my assets at his going rate of $195/hr. An unnecessary expense had Keith just told us what we needed to bring in the first place for our second meeting.