Helpful, good selection, plenty of options on the equipment. You see a lot of commercial folks in…read morethere but they also are good with the DIY crowd - and they know their stuff so helpful. With a lot of this stuff you're buying the dealer as much as the tool, this is a good one to buy.

Excellent service well equipped. friendly and knowledgeable staff…read more Very clean and organized.

I reached out to Sam at Street Smart to repair my Cub Cadet riding mower. So glad I did! Not only…read moredid Sam repair my mower, but he also gave it a complete overhaul! It came out looking like new, running great and cutting flawlessly. The price was extremely fair for all the attention he put into the project. Sam is extremely knowledgeable and talented when it comes to this type of repair work. I would use Street Smart again in a heartbeat and recommend him to anyone who needs this type of service. 5 stars!

I have a 4.5 HP pressure washer that I purchased around the mid 1980's and use a couple of times a…read moreyear. This year I could not get it to start even though I always drain the gas when it was not being used for an extended period. Needless to say Street Smart services diagnosed what was needed and gave me a quote. He performed the work needed and it is working flawlessly again! I can't say enough about his workmanship and knowledge regarding small engine repairs.

After 15 years of poor service, its time for share some experiences…read more Last year, I brought in two weedwackers for evaluation and repair in preparation for a big job. Weeks and weeks passed and they never reached out. I want to say maybe 6 weeks. After several calls and requests to get a time frame for the work, they finally told me that one was ruined and they had not gotten to the second one yet. However, I was now out of time and had to purchase a brand new weedwacker from them for the job. I asked what I needed to do for this transaction and they said nothing, the weedwacker was totaled. I bought the new weedwacker because I had no other options. Fast forward a year and they start demanding a $45 processing fee for one of these two machines. I went in to pay it and they left me waiting in the store by myself for 10-15 minutes. I left, came back a week later, and explained how inconvenient the entire process was and suggested we waive the $45 fee. Considering how proactive I have been trying to resolve this, I am very disappointed they insisted on charging me the $45 fee. I always got the vibe that Cecil's Tractors had a preferred clientele and I was not it. I am now convinced they do not want my patronage at all. No loss to me though--the service was always poor and prices very high. I always try to support my local businesses but they couldn't meet me halfway lol.

Slow and pricey. I had my clutch replaced on a Case-IH, 3 cylinder tractor. Which they did but…read moretook over two mos. It also had a hydraulic leak when working hard (PTO with backhoe) that they didn't fix.

My SCAG walk-behind needed service in the middle of the season when I was least able to be without…read moreit. Jordan in the service department took good care of me, arranged for pickup, babysat my mower, got it covered by warranty, and got it back to me ASAP. The driver accidentally delivered it to the wrong house. It took me ten minutes to find it and retrieve it from my neighbor, but Jordan was so mortified they comped my pickup & delivery fee.

I took my push mower in for service - oil change, replace a broken drive cable, replace the spark…read moreplug and sharpen the blade. I picked up the mower and the blade had not been removed from the shaft or sharpened. Of course, I had to drive back to the business - a third trip - to address the matter. The shop foreman agreed that the blade had not been removed or sharpened. That made me wonder if the oil had been changed and the spark plug replaced. After incessant apologies, the shop foreman assured me that he "would make it right." The only thing offered was they would drop it back off at my house so that I wouldn't have to make a fourth trip. Expensive labor and shoddy workmanship. I have had blades sharpened before there and never had a problem, until now. My advice is customer beware and check repair or service before leaving the business.

Quick response, great service and quality of work. I highly recommend this service. We definitely…read moreuse again.

From the owner: I am a professional welder who specializes in. 1) farm…read moremachinery, heavy equipment repair. 2) Handrailing , Horse stalls, Furniture 3) structural steel 4) commercial and Residential Call Now

It takes entirely too long to get mobile repairs. They were at my place in January 2025 to repair…read morethe steering wheel cylinder in my 5525. In July the same problem occurred. When asked, "when can you come back out" Service department says "it won't be this week"! I went over 18 years and no problem with the steering column, now, twice in 5 months? Was the first repair even done properly? The parts department is pretty good however.

Had a hydraulic cylinder leak. I called Virginia Tractor and asked about parts and service to…read morerepair. I was quoted to expect $300 a cylinder all told. The cost came out to be less, much less, than quoted which would have been a pleasant surprise on its own. But that's not where they shined. The locking nut had cracked during reassembly, they did not tell me it was my bad, they simply replaced it as part of the original cost. I am a strong believer of do it yourself because nobody is going to care about your equipment like you do. But, Virginia Tractor is an exception to this rule, they put the care into their work and take pride in what they present.

We had a terrible experience trying to purchase a zero turn from Lowe's. The turn around time for…read moredelivery was long, and they ended up delivering the wrong one. Very unhelpful customer service. After that frustrating experience, we contacted VA Tractor in Orange, VA, and Austin Gardner was so helpful! I was able to purchase a zero turn from them, and Austin delivered it to us that same day. He delivered it filled with gas, and gave me a tutorial about how to use the machine. It was a really personable experience and the exact opposite to our poor experience with Lowe's!

From the owner: Need equipment for your lawn, farm, estate, or commercial business? We can help! Virginia Maryland…read moreTractor is your local John Deere dealership, providing not just equipment, but also genuine John Deere parts and service! John Deere doesn't make the equipment you need? We can still help as we carry other brands that do from small engine power equipment, to push mowers, to bale wrappers, and much more!

the sales team and general manager refused to tell me who I was speaking to after asking when they…read morecut the knees from me on trade value of a tractor after they were provided the make, model, hours and details of the tractor itself. they provide a value then went to see it and stated to me looks good. Next day 5K removed from value on trade to blame research of tractor, but had all that information well before seeing it. I would never purchase from them again. or recommend anyone else do so for this shady tactics and poor customer service. prior to this I was a customer and spent 25K on equipment two years prior with them and returned thinking I would have a pleasant experience, that did not happen. they are no good and word is no good. do yourself a favor and travel to a different dealer. trust me it will be worth it.

Went to many dealers before I purchased a Massey Feguson 4608. 80 hp with some "ass" to knock down…read moretrees and do utility and construction work. Had the dealer fabricate a plate to protect the loader hydraulics. Did a perfect job. With the tractor I purchased a heavy duty 84" box blade and heavy duty grapple and factory massey loader. I think the box blade fell off the truck from the vendor. Very nice heavy duty woods brand box blade. Dealer gave me touch up paint. All was good. I had some warranty issues but dealer stepped up on 3 occasions. Their mobile mechanics were awesome. I recommend this dealer without reservation. Make sure you talk to Steve Mallory in sales. He is very knowledgeable and understands customer service. Massey Ferguson corporate followed up with me and left messages. I was impressed with Massey. I am used to dealing with total idiots at verizon cox and direct tv. It is refreshing to know Massey actually cares. Nice job.