I used to really like this place... small, neighborhood business with no complaints about the…read moreservice. HOWEVER today I called to make an appointment for state inspection for my car. I'm in my seventies and live less than a mile away. When I asked if I could get a ride back home after dropping off my car, I was told NO... I'm the only one here (which is not true, as it's a father and son operation... the son is the mechanic... the father handles the phones and taking payments) and I can't leave the shop. Now this would be a legitimate answer IF the following hadn't happened: Last summer, I called to make an appointment and for an entire week, probably at least thirty calls, no one answered the phone or returned my call after leaving a message. Turns out that they had closed down for vacation without leaving any kind of message on their phone system that they were closed for the week. When I finally got through the next week and questioned why there was no phone message that they were closed, I was told that it was too complicated and time consuming to do. So, it's OK to close for a week with no information available whatsoever, but can't drive someone home, which would take maybe ten minutes roundtrip. Now, I'm supposed to walk home, and back again to pick the car back up, in 15 to 20 degree weather? Hung up and got an appointment at Wark's in Merion, where I can walk to in less than a minute. I understand that they do excellent work.

Took us in last minute on a Friday to fix my boyfriends breaks. Quick and great service and also…read morehooked us up with windshield wipers. Amazing service.

I've been taking my Saab cars for inspections and small maintenance issues to Bob Wark Liberty…read morerepair garage for over 20 years. I took my Saab 2006 9-5 wagon for State inspection in January 2026. The car is maintained by Saab master mechanics and its condition was last reviewed by a top mechanic in October 2025. I was told by Dominic at Bob Wark's that my car had failed inspection because of 3 broken rear suspension parts and two failed motor mounts. Dominic provided photos of these failures. I asked 3 times for estimates to repair these failures but even though the mechanic reviewing the car said it was a breeze to get parts because Saab had been owned by GM, Dominic would not provide estimates saying later that maybe I should go to a Saab mechanic to get the work done. I showed the photos to two separate Saab mechanics and they told me there was nothing wrong with any of the parts which caused the inspection failure. They said there were typical cracks in the rubber parts of the bushings/suspension and motor mounts which is very normal and absolutely nothing in the failed inspection list was problematic. In fact, in doing the inspection Bo Wark's mechanic missed a leaking coolant hose which was about to fail and would have caused a catastrophic failure of the coolant system which could have caused a massive engine failure. I feel like I have been ripped off by Bo Wark and had to pay twice for my State inspection. Once to Wark and once to another garage whose owner has extensive experience with Saabs, Volvos and other European vehicles. I will never go back to Bob Wark Liberty even for gas and would highly recommend that others stay away from this garage for the incompetence and dishonesty for how they dealt with me.

If they hold up an inspection after finding over $250 worth of work. Go somewhere else! Went in for…read morean inspection came out with $1,300 of work in order to pass (visual) inspection. My dealer said replacing what they replaced was unnecessary. The truth was they couldn't do the work using Subaru parts bc of know how and or tools so they estimated on an entire replacement. Beware.

18 years of super terrific service for our vans! The guys are professional, helpful, great to talk…read morewith - excellent communications, going "the extra mile" in all aspects. We are very grateful for their care! Will & Ann

Highly recommended. Good work, reasonable rates. Nice people, good advice. I have been going there…read moresince 2015.

Listen. LISTEN. If you are considering hiring this "mobile mechanic," please pause, take a deep…read morebreath, and maybe lie down, because what I'm about to describe is not for the faint of heart. This man rolled up to my driveway in a van that looked like it had already lost a fight with a tornado, a raccoon, and possibly its own sense of self-worth. He hopped out, spilled an entire soda, and said, "Don't worry, that happens." Sir. SIR. Why is that your greeting?? He opened my hood, nodded like he was understanding the secrets of the universe, then poked a totally random part and said, "Yep, that's your problem." When I asked what the problem was, he said and I quote, "Mechanic stuff." Thirty minutes later my car was making a new sound I can only describe as "haunted dishwasher screaming into the void." I asked him if that was normal and he said, "Cars make noises." Then he charged me an amount of money so offensive I think it might be a hate crime against my bank account. He drove away. My car died. In the same moment. Like they were spiritually connected and my car couldn't continue living after witnessing whatever he did to it. If you hire this man, may the automotive gods have mercy on your soul because he WILL NOT. i would give zero stars but, Yelp refuses to let me express the true depth of my suffering.

Basically we were side swiped. I put out a project on yelp asking for a mechanic. Dave messaged me…read moreand said he would come out that night to take a look. Hours go by and he never showed. Finally that morning he came by. Told us the issues and told us what parts to get. We paid him $250 to buy the parts and $200 in labor. Not only did he get junked parts but none of them were good. I asked him to at least refund us for the money we paid in the parts. So he stopped responding. DO NOT USE THIS MECHANIC. He took our car parts and sold them for cash and our car still isn't running. We've had to have another mechanic take a look and begin to work on the car. This was a very unpleasant experience I wish on no one.

owner knows his stuff and is honest and down to earth. bonus points for the chocolate lab in the…read morefront office. i send everyone i care about to him for auto service

New to town, but Sean was able to fix a burned out clutch in no time on my Scion FR-S. Very…read moreprofessional and excellent service. Went above and beyond to guide me through all the repairs... car is like new now. Highly recommend - will definitely be back for any future car troubles!

They do a good job and the service is pretty quick. Friendly staff. I've been back a few times.read more

Hal and his team are superb- incredibly effective, efficient, helpful, and always the most pleasant…read moreto work with. Also a great deal every time. They are the very best around.

Straight up most honest person I've ever dealt with in a professional capacity…read more Have a VW Passat Wagon, and he knew it inside and out. Was working on a Jaguar, CR-V and a pickup truck when I came in, so I'm guessing he can pretty much do it all. Walked me through the problems I was having, and told me to in detail how to avoid future problems, as well as what to look for. Class act.

I was referred to Chris Daniels by a coworker who has a Volkswagen Jetta. I knew that he…read morespecialized in Volkswagens, but needed to get my car inspected ASAP (sometimes I'm a little last-minute with these things!), and had a really negative experience the last time I made a visit to my local, West Philly garage. I also a few other mechanics, as well, but nobody had an appointment that worked with my schedule. Even though he specializes in Volkswagens, Chris told me that he could take care of a routine state inspection and basic maintenance for a 2006 Hyundai Elantra. He told me to bring the car in at 7am the next morning. When I got there, Chris waved me in (it's a little hard to find because the sign is missing and it's nestled behind P&J Auto Body). He was driving another customer home, but was back in less than 10 minutes. The shop is nothing fancy; it isn't like car dealerships where they have an air conditioned waiting room with televisions, magazines, and an espresso machine. I waited in the shop while he completed the inspection, which took about an hour. He talked to me while he worked, and told me about his hobby of collecting Civil War, WWI, and WWII artifacts. When he saw that I was reading, he told me about a few late 19th century books he had lying around, handed me a box to look through, and told me to take whatever I wanted. He charged $70 for the inspection, $15 to replace 3 lights, and $3 to replace the fluids. When I arrived, I told him I thought the car needed new brakes. After the inspection, he told me that I didn't need new brakes and explained the cause of the noise I had been hearing. He then said, "I can't even sell you an oil change, because it still looks brand new." This is what I've been looking for in Philadelphia- a competent mechanic who isn't trying to rip me off. Thanks again, Mr. Daniels.

Recently ripped my front bumper off after moving to the big city where I knew absolutely nobody or…read morehow public transit works. After ordering and painting the parts they had me drop my car off at 7 am and by the time 3 pm came around they had it fixed same day, and on top of that they buffed my hood dings out for free. Since I didn't know how public transit worked I ended up being late and they even stayed after hours to ensure I got my keys handed to me personally. Absolutely wonderful experience and now my go to body shop.

I contacted this shop about repairing my truck's front differential ( ear bracket broke .. newer…read moremodel issue cause of the new cast aluminum instead of cast iron) and sent them photos of the issue. After that, I never received any response. I understand shops can be busy, but completely ignoring a customer after they reach out is frustrating. I was hoping for at least an estimate or some communication. Unfortunately, the lack of response made this a disappointing experience.

These people are thieves…read more I was in Narberth. On the way there, my car said that I'd have a good 10 miles worth of gas. When I got in, though, that had suddenly dropped to two miles. I drove one block and it dropped to one mile. Oh no! So I asked my phone where the closest gas station was. "Accurate" was only half a mile away. I entered through the side, so I didn't see the prices. When I parked, a man came running out. "I pump gas! I pump gas!" Ok. That's annoying. I am perfectly capable of pumping my own gas. But whatever. I ask him to fill it up. He does. Then he comes to the window. The total was $84.92. I was shocked. I asked him how much it was per gallon. $4.89! Mind you, the price of gas at this time was just a hair over $3. So these people basically stole 30 bucks from me. It is truly amazing that these people service cars. As if I would trust them to even open my hood. Edit: The response from the owner is truly incredible. Can you imagine trusting your car to a person who thinks it's ok to jack up prices because he "caters to the affluent?" Amazing.

This shop had my car for over a month said he couldn't do any work on it because my battery was…read moredead but never contacted me or my warranty company. I had to get a hold of him he said he couldn't get to it because he was backed up with other cars. Than tried to charge me $400 for a battery so I installed my own .. when I pressed him about a day he can work on it or when progress can be made he got a attitude definitely would not recommend this guy or this shop AT ALL would give zero stars if I could

I'm quite angry about what happened to me at this location…read more I've been on the fence about Firestone as a brand for a long time. I like that they have convenient hours and that you can schedule appointments online with ease, but these are the only two real positives about this company. That being said, I made an appointment for my inspection and was able to do so easily. I've been to Firestone, both this location and others, many times before. I was last here in October 2023 (which is important*) when I had my front passenger side tire replaced. At that time there were no issues and I was happy with the service. Anyway, back to present day, I had dropped my car off and got a call a few hours later telling me that not only was every single tire on my car completely shot, but they were also all the wrong size? Reminder: I had just bought a tire *from them* less than 4 months before. The back tires on my car were purchased elsewhere in November 2022. You're telling me all these tires that are less than 15 months old are "shot"? What?? I work from home so I don't put any sort of serious miles on my car, so there is NO WAY that is possible. Not only that but how are they the wrong size? I've taken this car to other locations, including the dealership, and not one other mechanic has ever said anything remotely like that. I'm furious with this company. Either they're blatantly lying to me about the state of my tires (likely) or they sold me a defective piece of equipment when they put a wrong size tire on my car only four months ago. The former is unacceptable and the latter is shameful! They quoted me nearly 3K just to pass inspection. I'm sorry, but I am not replacing perfectly good tires that are less than 2 years old. I will be taking my car elsewhere for service and I will never use this location again. Over the years I have given Firestone a lot of business and paid them in the thousands altogether, but that will stop today. I paid $80 just to be lied to, what a rip off! Stay far, far away not just from this location but Firestone in general.

The worst car repair experience of my life. No exaggeration. I called to check on progress and was…read moretold it's ready. Got to the shop..."Oops it's not ready. Come back tomorrow." Then they ordered the wrong parts TWICE which forced me to rent a car over Labor Day weekend. It took a week to complete a one day repair. Drove car home and noticed a squealing noise. Took it to another shop. Firestone mechanic forgot to reconnect a vacuum hose which cost me another $150 to fix. Do not take your car here under any circumstances. These people are the Keystone Cops of the auto repair world.