1. Bob's Repair Service

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Lincolnton, NC

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Bob's Repair Service

4.3 (7 reviews)
Closed • Closed

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1 year ago

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1 year ago

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2 years ago

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8 years ago

Did a great job repairing our a/c unit.

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9 years ago

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10 years ago

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11 years ago

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Rye Heating and Air Conditioning

Rye Heating and Air Conditioning

(7 reviews)

When I decided to replace one of my HVAC systems, I scheduled meetings with several vendors…read more Ultimately, I selected Rye based on the level of professionalism exhibited by my first contact with Seth, their representative who came to the house. He was very informative and knowledgeable about both the equipment and the installation process. The team that installed the unit, (Austin, Cody, and Juan) were also as professional and obviously very well experienced and knowledgeable. They arrived when they said they would and completed the entire installation in one day. I would highly recommend Rey HVAC to any of my friends and family. Glen N. Lincolnton, NC

I found an invoice from Rye visiting my home for an HVAC service. Here was the cost breakdown:…read more - Internal Item: 245050, Qty: 1, 40VA Multivolt transformer, $131.00 - Internal Item: 177050, Qty: 1, 1 pole contactor 30 amp 24 v, $88.00 - Internal Item: Diagnostic Analysis, Qty: 1, General Service Call | Diagnostic, $79.99 - Sales Tax, $20.18 - TOTAL: $319.17 Out of curiosity, I decided to research how much those first two line items cost at your typical big box home improvement store: - 40VA Multivolt transformer averages $20.00 to $40.00 - 1 pole contactor 30 amp 24 v averages $15.00 Make of that information as you will. Oh, also, they fried my smart home $198 thermostat when they were messing with the components on the condensing unit outside. The technician must've touched and left two hot wires touching that shouldn't have been in contact with each other. While inside, my thermostat made a progressively loud buzzing sound then, five seconds later, went "POP!" and smoke was coming out the back of it. At first they refused to pay for a replacement and, instead, offered me a ~$20 cheap replacement thermostat. I refused and told the tech to wait in his vehicle while I drove back to a home improvement store to purchase the same model/type they fried. While out, the tech called and said he had to leave for another client's appointment window. By the time he returned to my home I had the replacement thermostat installed. He had the audacity to then say he was going to charge me for two visits. After some 'common sense' discussions on the matter, he didn't charge for a second visit and, after calling back to HQ, they agreed to only pay for half of the replacement thermostat unit they fried. I've never forgiven them for this and finding this old invoice in my records finally compelled me to share my story.

Advanced Air - Trane ultra high efficiency air conditioning units

Advanced Air

(26 reviews)

We had a pretty great experience with Advanced Air this summer…read more ISSUE was our Lennox unit's A Coil, which apparently has a manufacturer defect that causes the coils to corrode over time. We had it brand new about 6-7 years ago, and it had to be replaced under warranty. Even so, the labor isn't free, only the part is free... and the labor is where the industry gets you. PRICE was a fair deal all around. It wasn't dirt cheap, but it was fair market expectations (we did shop around). Other places wanted to charge us simply for confirming the problem we already had diagnosed (in writing); these guys didn't. And another fairly reputable place, Morris-Jenkins, wanted to charge nearly twice the amount these guys did. TIME/SCHEDULING was fair. Morris-Jenkins told us they wouldn't be able to source the A Coil for a few months, whereas these guys did confirm they worked warranty services for Lennox and were able to source it within about a week and a half. COMMUNICATION was pretty good. The first time we messaged, they answered right away and gave us a call to schedule a look-see that day. And on that same day, we got an ETA on estimate and parts (the estimate seemed to take a little longer because they had to confirm the warrantied part before sending us documents). They're good with texting as well, which works great for our household. THEIR WORK looks solid so far. They came in and kept things fairly tidy, troubleshot issues on the spot, communicated what they needed, and after a few hours of labor they had everything running again. It's been a couple days now and the AC is actually running cold enough we had to raise the temp a little lol. OVERALL, usually we feel near cheated when dealing with HVAC situations - they're not a cheap thing to fix, especially during this economy. However these guys seem to be straight shooters and we would be happy to work with them again in future. Definitely recommend.

Just the facts- they had great pricing, and did a good job installing (I thought). A couple months…read moreafter install, we had a serious leak from the attic unit- it caused $1,500 damage to our ceiling. Advanced came out and fixed it-though they did were unclear whether it was caused by a bad install, or faulty equipment. If bad install- they should own up to it and cover damage, or at least have the discussion. If it was equipment then they should have had a discussion with the manufacturer. What did they do? Nothing. Never responded to my multiple calls. This all could have been resolved with a conversation about who is liable after damage is done due to their installation. Great pricing, but make sure you factor in the cost of potential damage to your home.

Bob's Repair Service - hvac - Updated October 2026

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