LADIES, AVOID AT ALL COSTS! PREDATORY PRACTICES!! I REGRET COMING HERE SO MUCH!…read more I brought my car into Mario's Inspection Station last summer because my AC was only working on the highest setting, was making a loud noise, and was leaking. I stopped at Mario's because I pass by it every day on my way home. I had already been dealing with this issue for some time and had previously taken my car to another mechanic up north. Since that shop was out of the way and Mario's had great reviews, I decided to give them a chance. I pulled in, and the owner came out, told me where to park, took my keys, and said one of his mechanics would take a look at it. I went inside and waited while they inspected the car. A little later, the owner came back into the lobby and told me they had added Freon and that there might be an issue with the control switch and condenser. He said they would need to order parts and continue looking into the problem. Then he handed me a bill for $360. I was completely shocked. Mind you, I had already had another mechanic add Freon to the system just a few months earlier. I was not expecting a bill anywhere near that amount. What upset me the most was that nobody consulted me before performing the work. I never gave consent for them to add Freon. Had they asked, I would have told them that Freon had already been added recently and that I wanted to understand the issue before spending hundreds of dollars. The owner told me the Freon charge was fixed and that the remaining $160 was for diagnosing the problem. He could tell I was visibly upset. He walked me out to my car and tried to reassure me that they were going to fix the issue and that the $160 diagnostic fee would go toward the repair. He told me he would order the parts and call me the very next day. Well, guess what? He never called. Not the next day. Not later that week. Not ever. I never reached back out because the entire experience made me feel so icky. I felt uncomfortable, frustrated, and honestly taken advantage of. So I drove around for the next year with my AC STILL broken. Fast forward to now. I finally decided to do my own research and figure the problem out myself. After watching a few videos and reading up on the issue, I discovered that the likely culprit was the blower motor and blower motor resistor. I ordered the parts on Amazon, spent less than $50, and fixed it myself in about 15 minutes. So after charging me $160 for a diagnosis (a wrong one at that), never following up, pumping freon that was unnecessary, and leaving me with the exact same problem I came in with, I ended up solving it myself for a fraction of the cost. Ladies, please do your research before handing over your keys and your wallet. My experience here was incredibly disappointing, and I would never return.

Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

As I searched Apple Maps for a nearby spot to get an inspection, Alan's place felt right…read moreenergetically. I was in and out under 20 minutes. Alan is very handsome and helpful, so that helps.

Appreciate having place fully devoted to emissions testing !…read moreQuick convenient and courteous

Was looking for a quick inspection place. Less than 10 minutes for inspection. Fast and friendly…read moreservice! Would recommend.

Don't believe the negative reviews. Those are from years ago. Service is quick fair and honestread more

I used the automatic car wash, least expensive option. There was noticeable dirt behind my side…read moreview mirrors post-wash. I might return, but there are better options in the area

I have been coming to see Bob and his guys for a long time for several vehicles. They are an old…read moreschool service station offering almost all mechanical work, state inspections, oil changes, and gas. I trust them to give me honest assessments and recommendations for problems and I always get good service from them. If you are looking for honest, qualified mechanics and a fair price, or just a tune-up or oil change, go see Bob and his Service Manager Nick. They'll make sure you're taken care of.

I learned two things this week: Ford apparently believes…read moreimportant undercarriage components should be attached with hardware that eventually inspires creative solutions involving zip ties. The folks at Grease Monkey are exactly the kind of people you hope answer the phone when your car decides to create a new form of anxiety. My partner had recently taken my Ford Edge to Grease Monkey for an oil change. Everything went smoothly and life carried on. Until early this morning. I'm cruising down 183 at about 70 mph when suddenly there is a loud, horrifying noise coming from underneath my vehicle. The kind of noise that immediately makes you start calculating how much money you're about to spend. I pulled over, crawled underneath the car, and found what looked like a twisted, bent, angry piece of metal hanging beneath my vehicle. After a brief consultation with Google and a few moments of "what fresh automotive nonsense is this?" I realized my splash shield and oil pan cover had finally succumbed to the curse that apparently plagues many Ford Edge owners. My first call was to Grease Monkey. Not because I wanted someone to blame. I simply wanted someone knowledgeable to tell me what I was looking at and what to do next. They immediately told me to bring it in. The moment I arrived, I was greeted by some of the friendliest people I've encountered in the automotive world. They took a look, removed the damaged materials, explained exactly what needed to be replaced, told me what parts to order, and then said something that absolutely earned this review: "When the parts come in, bring it back and we'll make sure it's put on correctly." No arguing. No finger-pointing. No trying to sell me things I didn't need. No talking down to me because I'm a woman. And that last part matters. A lot. Women know exactly what I'm talking about. There are still far too many places where asking a vehicle question results in someone speaking to you like you've wandered into a physics lecture you weren't invited to. That was not the experience here. Instead, I was treated with respect, kindness, and genuine helpfulness. What impressed me most wasn't that they fixed the immediate issue. It was that they took ownership of helping me find the right solution, even when the problem wasn't necessarily their fault in the first place. That's customer service. Real customer service. The kind that's becoming harder and harder to find. So if you're looking for a place that employs knowledgeable people, treats customers like human beings, and understands that earning trust is just as important as changing oil, Grease Monkey has my vote. Five stars.

I came here to get my emissions test. Everything was super fast and easy and all the employees were…read morefriendly! The complimentary snacks and drinks were very nice.

As badly as I want to gatekeep this place, I have to give them a well-deserved 5 stars (I'd give 6…read moreif they let you). I have only had great experiences here. They have such reasonable rates, fantastic customer service, and they are FAST. I don't think I've ever waited for more than 30 min for anything I've taken my car in for. I'm moving soon and even with a 30 min drive, I will be coming here for anything my car needs for as long as I'm in Austin. 10/10

Do not come here! The man that was working today was incredibly rude. Wish I had done more research…read morebecause it seems to be that there are many reviews about this person acting disrespectful to others.

Came in for our annual emissions test. Sharon had us in and out in 10 minutes. Incredible customer…read moreservice at a great value! Been going here for years; service is nothing but the best every time.

The service was fast and quick. Everyone had a positive attitude and were nice. I will be coming…read moreback!!

Excellent service, drove through and done in 10 minutes without exiting car or AC. Highly recommend!read more

Fastest, most efficient, and cheapest auto inspection I've ever had. Seriously had no idea it could…read morebe this reasonable and easy. I would gladly drive at least 20 minutes out of my way to get my inspection done here every time.