I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

100% top quality work and customer service. They genuinely care about customers and the customer…read moreexperience. No pressure upsell. If your car needs something, then they'll let you know, no hidden costs or safety-shaming like a lot of garages. You know when some service advisors they try telling you your cabin air filter is dirty and you're poisoning your family or that your windshield wipers are going to get you killed. They took care of my Purdue student and his first experience of getting a car serviced on his own, and took the confusion out of the experience, gave him a nice discount even. Highest recommendations.

literal life savers! fixed our flat tire quickly, were so understanding, and it was so affordable!read more

These people are crazy high!!! Just got an "estimated" price for a 4 wheel brake job on my small…read moresuv. $1,300!! He said "roughly $650 per axle". I priced rotors at oreilly auto parts and they come out to $500, with free pads. So another $800 for two hours of labor?!?!

prices are ridiculous 97 dollars with a coupon 20 k mile car trying to upsell air filter cabin…read morefilter never again

Great service, awesome associates and a great manager! heather thank you for changing my oil and…read morebeing awesome about everything

We are in town to attend Daughter's graduation services at a nearby University. Daughters car has…read moremultiple needs, so after the services, Discount Tire recommends Valvoline on East Ireland. In a word -- Aaaaaaaamazing! Thankfully, there is no line and we were able to drive up into the empty bay. After a friendly and courteous greeting and inquiry re: needs, Matt and his crack team get us in and out in less than 30 minutes -- more like 20, to be exact. From centering to exiting, Matt explains each step of the process; the computer monitor clearly lists the services you are charged for; it also swings around, allowing you to view in real time, who is under your vehicle and what is being done; they are in constant communication with each other, via verbal calls and echo verification. I appreciate how the 3 man team works quickly, efficiently and most importantly safely. I am at ease, knowing that they are paying attention to the tasks in progress, are NOT on their phones, you see/hear them at all times. EVERYONE is safe. Can you tell how important "safety" is?! Especially for these gainfully employed young men who (most definitely are not 'ne'er do wells') showed up for work and have their whole lives ahead of them! If you are asked to turn the vehicle and it's wipers on/off, they provide a reasonable rationale behind it. Matt kindly reset the vehicle's service reminder for us, and gave us the window sticker reminder (listing recommended mileage & oil type replacement) -- Excellent! Some people want conversation, that's not why we're there. I appreciate how they respect our time -- No inane conversation/questions about the weather or invasive questions re: where are you from, what you're up to/plans are. Professional courtesy up front, state your business, then Matt and his team go all in like BOSSES. After the oil is changed, you are shown the new oil level, so you have eyes on it and have confidence in their work. After applying the online coupon, it was $133.73 for Daughter's Sport edition SUV: fluids topped off, filthy air filter changed out, 4qts full synthetic oil, multiple point safety check/verification in under 30 minutes. Pricey? Perhaps, but a more than fair price for SAFE, efficient, no-frills/no-pressure sales pitches. The time saved is WORTH IT! From a cynical health care professional in a very time driven, every detail is crucial role -- stellar, impressive work ethic/flow! This generation still has people who work hard to earn a fair day's wages. Thank you, Matt and team -- You all were great!

It's 8:05 on 1/12/24 and the store cannot open because the manager is not there so I've been…read morewaiting outside.

Just all around A plus service, fast pleasant, honest prices ,locally owned and operated, quality…read moreproduct, highly recommend

I just went there for my first time and it was a great first experience. They were quick, friendly…read moreand very sufficient. While I was waiting for them to do the oil change they kept up good conversation so there was no time for any awkward moments. I'm very happy this place was recommended to me, I will be going back for my oil changes from now on.

This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.