I have supported and recommended Bob wholeheartedly for years but I simply can't do it anymore. Our last two visits to Bob's Auto Repair have been total fiascos and a complete waste of time. We will not be going back. Regarding these last two visits, he was unable to fix our relatively minor problems despite his keeping our cars in his shop for a week each time. And while this is bad, his lack of communication or respect for anyone else's time made these matters infinitely worse and, in my mind, inexcusable. "We're working on it right now and it will be ready by 5." Yeah right! Imagine having to pay for daily ubers to his shop, only to see my car still untouched from the day before and told to come back tomorrow. This happened every day this week! I started to feel like he was holding my car hostage... and he never even fixed it! I used to trust this guy! Also, my wife's car (and others) got egged in his parking lot as it sat for days, waiting for Bob to be unable to fix it. We ultimately had to take it to a different shop who actually was able to fix it rather quickly (and without the eggs). I was once a very loyal customer. No more. Goodbye Bob. read more

Bob is a miracle worker!!! We were on our way to Mexico and ran into some car troubles. Bob was eager to help our situation. He was so efficient and kind. Highly recommend his services to anyone!!! read more

Bob's Auto Repair - Auto Repair Near Me - San Clemente, California

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I took my Lexus here due to a malfunction with my breaks. It was an amazing experience. Their communication was quick and they were honest. I'll be taking all my cars here from now on! Thank you for all your help and full transparency! I truly appreciate all your help and insight. I'm so glad I found Bob! read more

i've been going to Bob's Auto repair for years, even when he ran Daughter's San Clemente auto repair. Has always been honest and upfront, and does a great job!!! read more

First called the auto shop to see if I can bring in my car for a diagnosis. Bob answered the phone and was super friendly and welcoming on the phone. Immediately gave me a good instinct bringing my car in. I dropped off my car to the shop and had a small chit chat with Bob and another fellow. Seemed very laid back environment. I filled out my paperwork and left. It took about a day and hadn't received a call regarding my car. Called back and had a hard time reaching someone on the phone so I gave it a couple hours to call again. Bob answered and gave me an update with my Toyota CHR 2016 which was having screeching sounds. He was very honest and aside from my maintenance alert coming up on the dashboard he said that it was transmission problem which he then referred me to a reliable and honest transmission shop. I didn't pay for anything, even for a diagnostic. Only problem was that the transmission shop was all the way in Mission Viejo. I had called the shop (Angel's El Toro Transmission) and Mike himself answered the phone and gave me very helpful advice specifically regarding my car and its transmission. I decided not to get my car fixed and just went ahead and sell it to save myself some problem coming up ahead. I highly recommend Bob's auto shop. He's very honest and helpful. He also has a very warm personality that just makes you feel like everything will be okay. Sometimes we just need that especially when the stress from having car problems. read more

Trying to collect a large parts bill, being told by Bob that he claimed Bankruptcy and he wont pay anyone.

I first reviewed Bob's Auto Repair in 2016. Then, again in 2021. Now, in mid-2024, it's apparant that I've been bringing my 2007 Lexus to Bob's for years. He keeps it running great and at a very fair price. He is honest, ethical and extremelly talented. I still hope that Bob keeps his business forever, because I want my car to last forever, too. You can trust Bob. read more

This place is amazing! Very helpful, honest and quick!! I highly recommend. Bob answered the phone himself and gave great service. Bobs auto is 100% the best place around! Thanks Bob! read more

Bob has been servicing my 2012 Jeep for 8 years now. I just have to call and say..'it's Gail with the red Jeep you love' and he knows my Jeep history. highly recommend!!!! read more

One of the best and most honest mechanics out there. Always appreciated their honest answers. Thank you Bobs! read more

I wish I could agree with the other positive reviews. I've never left an auto shop so upset. I took a day off work to bring my car in for an oil change and spark plugs and dropped it off first thing in the morning after waiting a week to schedule an appointment. Six hours later he hadn't started on it. Bob became extremely defensive and rude to me on the phone when I called for an update. He kept cutting me off and was very different than how he was when I originally scheduled the appointment. I picked my car up and will be taking it elsewhere from now on. read more

Great service. Great prices. Great people. Highly recommend! It's hard to find great auto services, this is the place. read more

My last review was in 2016. I take my Lexus to Bob ONLY. He is still providing excellent, honest service and it's now mid-2021. I hope that Bob keeps this business for years and years more...because I'm selfish and want only the best. read more

Great service with flexible and fast turnaround time. Brought my car in for a quick oil change and routine inspection, and got a call it was finished in about 2-3 hours. Prices are fair and very convenient location as well read more

Bob is the most honest car mechanic I have ever encountered! I would recommend this place to anyone who is unsure about their current mechanic. read more

I've been taking various cars to Bob for maintenance and repair for about 15 years. He is friendly, scrupulously honest in only recommending work that is necessary, or if it's not necessary but maybe a good idea to get a problem fixed, will explain the pros and cons (and associated costs) of fixing the problem. His pricing is reasonable. read more

Bob's auto is by far the most trust worthy auto repair in Orange County. Bob has been taking care of my cars for over twenty years. You'll get honest answers at the best prices. Once you've been here you won't go anywhere else. read more

I came in due to the high volume yelp reviews. To be honest, I know zilch about cars but when my check engine light came on, I knew I had to find someone who would be honest with me. Bob, did just that. I walked in dropped my car off. He texted me what was going on and I picked up at the end of the next day. Bob, let me know he didn't think the initial issue was really an issue. He checked my sensors drive my car and checked the breaks and etc. he let me know my cars good and free of charge I went home. I'll definitely be coming back and referring him to anyone I know. It's hard to find anyone to be honest and reliable. Let alone help someone who knows nothing and easily could take advantage of it. Thank you! read more

I've been taking our vehicles to Bob's for over 15 years. Bob is no-nonsense and an honest mechanic. He can fix all makes and models. Bob likes to talk, but that's okay. He has a kind heart and loves the Lord. read more

I needed to find a mechanic asap and it's always hard to find a honest mechanic but look no further. My car had a couple malfunctions and they squeezed me in to take a look for me and did a diagnostic run and fixed the problem in 5 minutes. He was such a nice genuine man who didn't take advantage of the situation and helped me out from the goodness of his heart. Will now always be taking my car back here again!! read more

Wow. This is going to seem like a fake review, but I promise it isn't. I took my Chevy Tahoe to Bob's last month after my light came on. Shortly after I dropped it off, Bob called me to come pick it up. He said he tried just using fuel injection cleaner which would hopefully work. If the light came back on, he suggested taking it to the dealer because this specific issue would probably be covered under an emissions warranty. He charged me $40. That's right I said $40 not $400!!.I couldn't believe it. Fast forward to today when I dropped my Tahoe off to the dealer after the light came back on. It was exactly what Bob said it would be and it was under warranty exactly like he said it would be. I've been taking cars to mechanics for over 30 years. I have never seen anyone as honest as Bob. I'm blown away. Thank you Bob! You give me hope in humanity. read more

Awesome guy! He's a super fair mechanic who doesn't overcharge a crazy amount. I was hesitant to take it to him at first because I drove an Infiniti and I didn't know if their expertise would cover foreign cars. It did, they fixed my fueling issue that had been giving me trouble on multiple occasions. He understood I was in college and gave me a fair price. I sold the car right after and that fixed the problem completely. read more

I was in San Clemente visiting friends and something was off w my car. My friend recommended this shop, they were busy but saw me even at the end of the day. They put oil in my engine and never charge me. Bob is RAD read more

AmaZing person. Great work. Trustworthy and loyal. Went in for what I thought would be a $500+ job. Came out $45 and a new oil change. Car needed some tightened bolts on the under carriage. Car is no longer shacking and making crazy noises. BOB is the man. USMC SGT Artam read more

I drive 71 miles (each way), from Hollywood, CA to have Bob fix my car. Bob and Kevin are first class auto mechanics. I first started going to Bob's because my car broke down and needed to get towed, I asked the tow truck driver where he gets his car fixed. He replied that he takes his own car to Bob's Auto Repair. Said they are great. So, fortunately I took his advice and had Bob repair my car (alternator and battery). I've been taking my cars to Bob's ever since. Bob and his lead mechanic Kevin are very good guys. Fun to talk with and he shares the wisdom of his life and growing up in San Clemente. I trust Bob 100% to fix my car, make sure it's safe to drive, at a fair price. You can't ask for much more than that. I'll be a Bob's Auto Repair customer for life. Plus, it's in a very cool neighborhood. Lots of places to shop, have coffee/tea or a bite to eat ...or buy a new surfboard!? (true). Two-Thumbs up and Five Stars! The best for less. read more

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Great honest guy. Always fixes my car without trying to rip me off. Thank you for being a good person.

Bob was referred to me by a girlfriend who's been going to him for years. I'm so happy I went to his shop! He's a really nice person. No upselling, just honest and very easy to communicate with. Thank you so much! Sync!!! :) read more

These guys were on top of it I was in my RV and had what I thought was with my windshield wipers had problams . They immediately found out It what me that had the problem. I appreciate this kind of honest people. I highly recommend them to anybody .They could have taken me to the cleaners but didn't. I thank you again Bob.Not many left like this unfortunately. read more

The guy is straight up easy to communicate with very easy and crew is handle the situation at the drop of a hat and all around pleasant person read more

We always take our cars to Bob. First he's honest and doesn't upsell anything. His honesty makes every trip worthwhile. I appreciate you Bob!! read more

AMAZING AMAZING AMAZING. My coworkers and I were on our way to Disneyland for a staff training on customer service when my exhaust disconnected. We stopped at one garage and were told "No way, we are way too busy". Lucky for us that led us straight to Bob's. They quickly welded my exhaust back onto my car and 30 minutes later we were on our way to Disney! Great price, friendly service, the best of the best! read more

I love Bob's! I've been taking my car here for years, and he's always happy to help with whatever the issue is. He's honest, and the prices are fair. Everyone who works here is happy and remembers you! It's in a convenient location as well. They do fast service, usually done in a few hours. read more

Best mechanic ever. He has been maintaining my Sequoia for years and backs his work. Stayed in the garage til 7 on a Friday to get my car done before the weekend. Most honest mechanic I have known! read more

Bob is a great trustworthy shop owner that I take my 4 cars to. Every time I take my car I feel I am getting my money's worth because he is honest. Bob does his work with passion and the safety of the driver. There have been times I take my car in and he said it was so simple I can't charge you. You are good to go. Has that ever happen to you? Go to Bob he is awesome read more

To give Bob's one star is actually over the top. Unfortunately at one time this WAS a safe place to take your car with a good honest crew. There was Bruce, Oscar, Chelsea.You were always greeted with a smile. They always knew you by name. When you took your car there you knew it would be fixed. The prices were good and fair.They stood behind their work. Bob the owner was actually on the premises. Now you are lucky if you find him in the area. I have found out that his original crew is gone. This saddens me greatly. I completely trusted Bruce, I looked for him no matter what was wrong with my car, He fixed it. Not only did Bob not know who I was he did not even know anything about my car. It is not that big a shop. He is the owner. Sadly I would not send anyone there. There is noone there I trust. Bob is still never around. Bruce, Oscar and Chelsea are gone. Without them, there is no shop. So if you need your car fixed try Auto Medic around the corner I have heard they are safe. I would take my car there, Or find Bruce. I hear he is at Auto Zone near El Jefes he oohs still willing to help with information and any way he can..Good to know..... read more

I didn't want to write this review since I think Bob is a nice guy. However, I won't be taking my cars to him any longer unless his customer service dramatically changes.  I've used Bob for all my service needs since I moved to SC over three years ago. He's performed good work and I trust his judgement.  However, I can not handle his poor customer service and severely incorrect completion time-frames.  I took my Acura for a routine oil change service this past Tuesday. After dropping it off at 8am on Tues morning, Bob said he'd call later that morning to tell me if any other service was needed. The following is a timeline... Tuesday: - No call by 3pm.  I called and an older lady said "he's not here but he'll probably call you when he has something to tell you". - I called again at 5pm but only got voicemail and no reply.  Never had an oil change take more than a day with no ETA or update.  Wednesday: - I called first thing in the morning. Bob said he was busy but the car would be done by early afternoon (after adding a timing belt service).  - Received a voicemail at 1pm saying it would now be finished early that evening. - I called at 4:30pm and Bob told me he had more customers come in (apparently I was less important). He apologized by explaining he has poor communication skills. He was just starting to look at my car (after 2 days!). I told him I couldn't get there that evening but he said he would finish it that night. Thursday: - I called twice in the morning with no reply to both voicemails.  - Reached him the third time but he STILL hadn't started on it. Frustrated, I told him I could only make it by noon that day (wife had to use our only other car). He said it would definitely be ready by then. - At noon, while I was on my way there, the older lady called to say that he would call me later when the car's ready. I told her I was already on my way. My wife dropped me off and I figured that waiting there would put pressure on him to finish. I figured wrong. I waited over 3 1/2 hours and then had my wife pick me up. Ridiculous. - Finally got a call that evening that the car was done. Such a disappointment. It's hard to find a trustworthy mechanic but my schedule doesn't allow for days of uncertainty with poor communication. read more

I serve the Lord Jesus Christ and I know that I was sent to Bob's on purpose. So far I have been to Bob's 2x and both times I went to Bob's my car came out sounding, feeling, preforming better then when I took it in to be serviced. The first time it was the wheel bearing that was so bad that when Bob's excellent crew member took it off it "exploded". They were able to replace the bearing and search for the cheapest price for a caliper bracket that I had requested to be replaced. That told me right there that they were looking out for my best interest. When I got the car back the first time I was blessed to find out that the loud noise my car was making all of the time (that I thought was the engine cause by putting in too much oil when I had changed my oil) was gone. That brought peace right there. The second time I had brought the car to Bob's it was because the timing belt was going. I brought it to Bob's and they were able to fix it. While I was there to pick up the car they had shown me that they also replaced the alternator belt and power steering belt because they were both almost dead. I was also shown the part that was making all the noise. If the part wasn't replaced i would be looking at $500 additional to the bill for having to replace the head. My car came out of the shop with better gas mileage from the repair and it sounds better than I have heard it before. Hallelujah! Every time I drop my car off to Bob's I rest assured that Bob and his amazing staff will take care of my car and look out for my best interest. I'm thankful to God that I was referred to Bob's by the people that I trust and love. God Bless you Bob's Auto Repair! read more

0 stars! Horrible! Ruined my car said they did a total flush and didnt! Had to take it back twice and then they try to make me pay for the parts they broke! read more

Best auto mechanic!!! I have brought my cars to Bob's Auto repair for a couple of years now, and I must say he is great, knowledgeable and honest auto mechanic. I have had a couple of repairs and scheduled maintenace service done by him and I know his prices are very fair and he only does the work that necessary. I recommend him to all my friends!!! read more

Bob is knowledgeable, honest and hard working. He does the work that needs to be done.