It was horrible. We have been using them for a decade for all our flooring needs however, when we…read moreneeded new wood floors/laminate put down in our bedroom and living room. They covered over a soft spot in the living room instead of replacing the wood underneath. They then left all of what they pulled up out in our front yard, and our said sons had to carry it off.. When I complained to the manager he basically said it was our fault for having dogs in our house. I will never use them again and now we have to find someone to fix the soft spot because they refused to come back out.

Extremely UNPROFESSIONAL, poor service. Bought flooring for our entire house build from them; they…read morehad an Installer they use name Troy. The installation was terrible, flooring was installed over debris that would have stayed there if I didn't make them "fix" it. Gaps everywhere, cuts too big and crooked. Troy was paid in full before we saw the final install. Contacted Floor Factory Outlet manager Bruce McConaghey; we were told FFO would make it right. Bruce continually thanked us for our patience. FFO sent a couple of their "inspectors" to inspect the floors in person. FFO then sent a "Floor Detective" to do an in depth inspection. The Floor Detectives finding was that it was faulty installation. When FFO was advised, after stringing us along for months and telling us the whole time that they would make it right; FFO manager Bruce McConaghey said "at this point in time, the issue is between you and Troy." They did absolutely nothing to resolve a problem that was caused by their installer. They falsely misled us by continually telling us they would make it right. The day after they received the Floor Detectives findings that showed it was due to faulty installation by FFO installer Troy, they emailed us that they would not be helping us any longer and that we would have to take care of it ourselves. I would NEVER recommend FFO.

Had Walt install laminate flooring and new baseboards throughout my home. He was on time every day,…read moreand did a great job. Appreciated his follow up phone call afterwards to confirm my old curbside flooring had been picked up by trash collector, had it not he would pick it up and dispose of it.

We were very impressed with the service and attention we received when picking out our countertop…read morefor our bathroom. Even though it was a small job everyone was very friendly and helpful. We just had the countertop installed today and it is absolutely beautiful, exactly what I was looking to get. The installers were very quick and efficient. They came on time! Thank you Anneke and everyone for a pleasant experience!

Everything! The best remodeling experience we've had in decades. This is a family owned business…read more Owners take pride in providing great customer support and knowledgeable subcontractors. We love our new kitchen !

Needed only one room restored because of scratches from a office chair. Capers came in and did a…read moreexcellent job matching the flooring that was in the other rooms. They arrived on time every day and finished on schedule. Thanks Capers for a job well done.

Rude owner- I would never use their service! We had an appt. and we waited for them to show. When…read moreon one appeared, we called the office twice leaving messages on their machine .The next day the owner called claiming he was at our house and left a card and cursed out my husband. No card found and if he was at the house why didn't he call? He was completely unprofessional and rude. We own 3 houses in Ormond Beach and I will never call this business again.

We had a VERY BAD experience with this carpet shop. From…read moreJessica (salesperson) to Mitch Law (Installer) Because of them, we have to replace all of our vinyl plank flooring. Mitch had his son Trevor and another kid do it. Apparently, they were not properly trained to lay the flooring. DID NOT READ DIRECTIONS Aloha charged us more for the whole thing. DO NOT GET ANYTHING FROM THIS STORE THEY WILL RIP YOU OFF

2023 I had them install vinyl plank in my home & the installers did not do the job right according…read moreto instructions, which was done by a 18 year, In 2025 the vinal plank started buckling . it is the installer fault , that only warranty 1 year The installer was Mitch Law that owns East Coast flooring. I have to have the whole house redone at my cost I would NEVER recommend them.

We had carpet removed and LVP installed in our 2nd story. We were very happy with their…read moreprofessionalism, timing and work. They made it all happen quickly and punctually. I would recommend them and I would use them again! Wade, the salesman (I'm not sure of his title,I apologize) was exceptional and made the whole project seem less!

The manager that I dealt with started out fine but by the end he was horrible. Their installers…read moredid a great job installing the floor planks but their finish work on installing the thresholds and quarter-round molding was terrible. They cracked my baseboards in two places. Cut away some baseboards around one closet and cut them way too short...looks horrible!! Several places where the quarter-round was cut either too short or too long. The baseboards were really banged up when they finally finished....have to re-paint the baseboards. Also, the installers only worked 4 to 5 hours a day......took them 7 days to do 1,000 square feet of LVP. NEVER USE MCALISTER FLOORING AGAIN...........!!!!!!!!!!!

Our main concern was having to front so much money specifically the deposit to somebody we didn't…read moreknow. I had Hunter come by and spoke to him and I looked up the reviews and I felt comfortable paying a $23,000 deposit. The permits for the HOA and the Orange County came in very fast and they literally scheduled us within two weeks. I was extremely pleased with the crew. They showed up every morning at 6:30 in the morning and they left at 7:30 at night and it took about two weeks. I had a major concern with the open-ended nature of the contract regarding extras, but we were able to work it out in a very nice fashion with compromising respect. After they were finished the Orange County roofing inspector came and borrowed my ladder to go up on the roof and said it's the best roof he's ever seen. I have been through several heavy downpour and so far no leaks so I figure it's good for many years. A couple of things needed to be finished up and they came back and finished everything up with a very professional fashion. I was so pleased. I fed them every day. I would highly recommend this company. Hunter and Jim answered all my questions in a very timely fashion both before during and after which is a big deal to me. It's not always just money while that is a big concern, but also customer service.

called to have a estimate done on my tile roof repair, after 2 no shows, we finally get a fair…read moreestimate. now here we are 2 weeks later, 2 schedule changes due to not getting jobs done as scheduled, we keep getting pushed back because of their inefficiency and complete lack of professionalism. this morning we where expected to get our roof repaired per a text on friday saying monday or tuesday at the latest. thusly i received a text saying the 1 tile roof repairs man is out for the week , get with you next week. the final of the text message is i understand if you go with someone else. wtf is that, they completly wasted almost a month of my time and roof leaking so they can have zero accountability on their actions. never ever ever use this company unless you wanted to be assisted by a complet bunch of clowns. every part of this is exactly the truth!!!!!!!

Jay came out to adjust windows, address issues with the hardware for our patio door. Awesome work…read moreby a true professional. Not only did Jay do an outstanding job, he educated us on care for windows and patio doors. Glad to have a top notch technician/professional take care of us.

In Oct 2024 I decided I had to do something about the noise situation in my home…read more In 2004, after Hurrican Charlie, Bud Severino Advanced Home Exteriors fixed my damaged Florida room and I knew I wanted a repeat of the flawless work they did. I called and at first I asked for storm shutters, however, the man I spoke with thought a high impact window would serve my needs better. Measurements were taken, the permits obtained and the window ordered with an estimate of 2 months, or possibly more, to get the project done. I am so happy to report that exactly 2 months later Jeff and Jay showed up and it was a real pleasure working with them. The installation took less than a day and because I named my new quiet/safe room "Heaven," you can guess I am very delighted with the outcome. They have been around a long time and definitely the best in the area! A real delight working with all to achieve exactly what I wanted. Highly recommended! If I could give more than 5 stars, I definitely would. Thanks to all who worked together to make my dream come true!