This was our 4th visit in the past two years, all after COVID. On previous visits, sometimes we…read morearrived after opening and encountered a 20-30 minute line waiting to get in. This past visit was during a special Sunday buffet offering. We arrived about five minutes before opening and had no wait. Although the dining room became busy, there were still plenty of tables available. We were seated right away, and our friendly servers quickly took our drink orders. Think that would be the last time we'd see them? Nope. They monitored our dining experience better than what I've experienced at many restaurants in Salem. Our drinks never ran dry, and dirty dishes were whisked away within minutes of us finishing. The dining area remained clean throughout our visit. The chairs were also soft and comfortable enough that you could almost sleep in them. Before one bemoans that this is just another low-quality buffet at an expensive price, think again. See the photos. The prime rib had excellent marbling and was tender and medium rare, with the expected slightly more well-done portion toward the outer edge. Au jus was available; however, my cuts were juicy enough on their own that I didn't need it. Each cut I received appeared to be approximately 14-18 ounces. For my first plate, I took a large portion of prime rib and added 14 large breaded shrimp. These weren't little popcorn shrimp buried in breading--the shrimp were larger in diameter than my thumb. See my photo with the soup spoon for a size comparison. They were perfectly fried: crunchy on the outside while remaining tender inside. I also selected a bowl of clam chowder and discovered it made a pretty good dipping sauce for the shrimp. The food was good enough that I essentially repeated myself on plate #2: another large cut of prime rib, 12 more shrimp, and this time I added one of the smoked beef ribs. Interestingly, my second piece of prime rib was even better than the first. It was thicker, with a more precise medium-rare-to-rare center and more substantial caramelization on the exterior rather than tasting like meat that had simply been kept warm. By the time I finished, I'm estimating I had eaten close to two pounds of prime rib, 26 large shrimp, a bowl of clam chowder and a large beef rib. Unlimited soda, iced tea, lemonade, coffee and hot tea were also included. Is $65 expensive for a buffet? Absolutely. Is it necessarily expensive for what you're getting here? That's a different question. My selections were actually pretty limited because I'm picky when it comes to seafood. For someone who isn't, the choices go considerably further: Dungeness crab served hot and cold, oysters, clams, shrimp, salmon, cod, sushi and other seafood selections, along with prime rib, smoked beef ribs, ham, turkey, chicken, salad, vegetables, side dishes, fruit and a substantial dessert selection. Again, see the photos because they tell this story better than I can. If you fill your plate primarily with mashed potatoes, mac & cheese, salad and desserts, $65 may be difficult to justify. But if you're coming here specifically for the prime rib, Dungeness crab and other seafood, the economics change rather quickly. In my case, two large portions of prime rib alone would approach or exceed $65 at some restaurants before adding 26 large shrimp, clam chowder, a beef rib and drinks. I certainly received more than ample value for my $65. For a serious Dungeness crab lover, the value proposition becomes even stronger. This is ultimately what separates the Prime Rib & Seafood Fest from a typical buffet for me. There are certainly inexpensive "filler" foods available, but you don't have to fill up on them. The premium foods aren't hiding in the name--they're actually on the buffet and, during our visit, were readily available. Four visits in two years also gives me more confidence saying this than I would have after a single meal. Based on this visit, the combination of food quality, selection, attentive service, cleanliness and the ability to concentrate on the premium offerings made the $65 admission worthwhile for us.

My husband and I chose Spirit Mountain Casino for a brief getaway following his recent heart…read moreattack, hoping for a quiet and restorative stay. Unfortunately, the experience fell far short of expectations. I became extremely sick for an entire day after eating a salad at Rock Creek Grill/ Jalepenos, which derailed our plans and made the stay difficult. Compounding the issue, the AC in our room failed, leaving us without a comfortable place to rest. Most concerning was the conduct of a front desk employee who openly mocked my husband. This level of unprofessionalism is unacceptable in any setting, let alone hospitality. As full-time workers and caregivers, our opportunities to get away are rare. This visit was meant to be meaningful, but instead it was disappointing and stressful. We will be choosing other establishments in the future.

Wonderful Casino Great Staff I have always had a great…read moreexperience And a lot of fun and luck!

I went to the bonfire restaurant tonight. I showed up at about 5:45 PM, it took about 10 minutes…read morefor a server to come and see me, which was fine. I was watching YouTube videos. I ordered steamed clams and filet mignon when she arrived. The steamed clams came out quickly and they were fine. The steak however, did not come out for probably 20 minutes later. When it showed up, I cut into it and I had ordered it medium, and it was obviously rare. So I asked her to take it back and just cook it a little longer. It was almost 30 minutes later and I still had no steak. I flagged down a random server and told her I would like my check please. About five minutes later my steak arrived with a boxed up dessert I guess as an apology. I politely said I do not want the steak or the dessert. My potatoes and vegetables are cold and I am ready to go. So they gave me my check and the clams were still on it. I asked to speak to the manager and she came out and I said here's my credit card. you're welcome to run it and charge me for the clams, but I've been here for almost 2 hours and I'm leaving without getting my meal so I will leave the decision up to you. And she asked me if I had eaten the clams and I said "yes they were delicious. " so they charged me for the clams. I signed the check and I left a $20 tip for the waitress and I wrote on the back that if I were them, I would have comped the clams and that I will not be returning. The clams were $18. I waited two hours for a meal that I never got to eat, I used to work in food service and I absolutely would've comped the meal without question. Poor judgment in my estimation.

I find it kind of funny that this place is classified as a casino. Lol. It's a deli-like place with…read morevideo lottery. It's in a strip mall, with other businesses. Parking sucks because it's a huge lot, and everyone drives like idiots. The employees are actually pretty nice. They're there to talk and cash out your video lottery receipts. So they don't do much. They serve alcohol, but no food. Soda, tea, and coffee are free if you're gambling. The building is incredibly tiny and cramped. Customers are a little on the sketchy side. Which makes being in close proximity to them a little uncomfortable. If you want a small place to enjoy a little video lottery, it's ok. It's not my favorite place, but I'm not opposed to going here.

Great place for late night drinks and a little gambling, and mega props to Darcy the bartender, the…read morebest and honest as a j bird. I told this young lady to keep the change and she said sir you gave me a 20, I had to tell her 3 times yes I know you earned you're great tyvm and she still didn't want to keep the 13 dollars because she only served us 2 beers

The lady working Sunday, 11a - ish, August 9th, was one of the rudest people I've ever met in my…read morelife at a business for services I paid for. We are new to camping and our camp place didn't have a dump site, so we looked up where to dump, and came here to dump our tanks. We usually come here to dump. This particular day was HORRIBLE. I came into the office, paid to dump and the lady working in the office said "go all the way around" and pull into #___ - the spot was a pull through. I had never driven before, my husband had, I thought it would be good practice, I drove all the way around, like I was told. Then realized I went in the site backwards. Before I knew it, this lady was at my window, speaking to me like I was a complete idiot, in the 1st grade. First of all, people make mistakes. Second of all, the way that she spoke to me, was uncalled for and completely disrespectful. I didn't even have 30 seconds to correct my mistake, before I was being scolded like a child in a rude manner by another adult. She could've approach me in a completely different way and spoken to me in a far more polite tone. She then proceeded to tell me "I told you to go around the building." and come in this way--- No, you did not. You said go around, which I did and I made a mistake by pulling in the drive thru the wrong way....a HUMAN ERROR. But I guess she's perfect, from the way she reacted, spoke to me and treated me. She also yelled at me for driving over a 3 inch corner of grass. The grass is yellow ma'am....again, I made a mistake, it wasn't intentional. But I didn't get a word in before being spoken to disrespectful. Instead of arguing with her, and telling her you did not say that or explaining myself. I simply apologized, said it was a mistake and i was new to driving a trailer. She didn't care. She just wanted me to know how stupid i was. I wanted to de-escalate the situation because obviously she is extremely upset with her life, the world, her job, or just miserable in general and if I would've said anything else, it would've escalated the situation. So I apologized and corrected the mistake after being spoken to in the most rude and disrespectful manner. I will never be back to this RV park and I will continue to tell everyone that I know about my negative interaction. A grown adult should never speak to another grown adult in this way. Especially when we are paying for services and unintentionally drove into the site the wrong way. I mean come on, does that warrant this kind of treatment? I would hate to be an employee of this place or someone staying there and not doing everything perfect. I am sure I am not the first person that she has done this too, her reaction was completely unwarranted for the situation that happened. If she's an owner, I feel sorry for anyone that stays there or works there. If she's an employee, I would look at her actions and getting a replacement employee quickly. I can tell you, As a double business owner Myself, I would NEVER act like her. This person is making your place of business look so much worse than I'm sure it is. You can tell she's confrontational in life, if you're upset about someone pulling into a spot the wrong way, when you didn't give specifically clear instructions.

Best place to stay in Oregon. Staff helpful, clean park. Lots of amenities. If in Oregon check it…read moreout. You won't be sorry.

Hiring The Party Team (TPT) was one of our biggest wedding-planning mistakes. Up front,…read morecommunication was solid: TPT met with us, collected a detailed questionnaire, and charged a premium rate--including an extra hour of play time--so we felt confident everything would run smoothly. Last-minute bait-and-switch Two weeks before the wedding, TPT reassigned us--without consultation--to a subcontractor we had already reviewed (and ruled out) while searching for DJs. This subcontractor charges roughly $500 less than what we paid TPT, yet no price adjustment or opt-out option was offered. Worse, TPT failed to forward the questionnaire we spent hours completing; I had to tell the subcontractor to request it. Execution failures on the day * Ceremony & reception music: Christian tracks were played at our non-denominational wedding until I physically changed the song on the DJ's unattended phone. * Audio levels: Microphones were unbalanced; several speeches were inaudible. * First-dance disaster: Despite sending our custom track twice and discussing it on calls, the DJ played the standard radio version. My wife's best friend--who spent hours recording the song--left the reception in tears. * Dance-floor management: The DJ let songs run to full length without fading, couldn't maintain energy, and had guests heading for the exits by 10:30 p.m., even though we paid through 11 p.m. She began packing up early. Post-event response When I raised these issues, TPT's owner dismissed them as "confusion," defended the subcontractor's professionalism, and fabricated claims that guests had requested her for future events--claims my family members deny. He ultimately offered only a one-hour refund for the early shutdown, ignoring the larger failures that undermined our wedding. Bottom line The Party Team over-promises, outsources at the last minute, and takes no real responsibility when things go wrong. If your event matters, hire a dedicated DJ directly--skip the middleman. I would never work with The Party Team again.

The Party team did not deliver on their contract with us. We were to have six gaming tables for 90…read moreguests. Only dealers showed up for four tables, so two table couldn't even be set up. This left our guests cramming around the remaining tables. We, of course, didn't have to pay for the two unused tables, but no other compensation for our compromised party experience. Unfortunately I wouldn't count on them to fulfill their promise. If you do use them, be sure you have a plan B.

I recently went for the second time ever and the first time post pandemic. It has changed from…read morewhat I remember but isn't totally terrible. The good: I like that they have designated smoking machines that help keep the majority of the floor clear and lower smoke. As someone with allergies, this is a HUGE improvement. I also like that they had free soft drinks and teas available at all times, I do not remember this being a feature at other casinos I've visited. Every staff member we interacted with was nice, polite, and helpful. We were there in the evening (11pm or so) and there were still plenty of options for food available. There were MANY machines to choose from, along with table games. The not so great: I hate that there is no buffet! I loved the old buffet they used to offer but it seems that went away during pandemic times. There was also not a lot of seating for the sit down dining options like the sandwich shop or taco bar. It would be helpful if there were cleaning supplies, even wet wipes, so that people can wipe down the tables before sitting down. We had to use water and napkins, which weren't the most sturdy but worked in a pinch.

My husband and I recently visited Chinook Winds Casino Resort for the first time while traveling…read morethrough the area on our way to medical appointments. The property itself is beautiful, and we were genuinely excited to experience everything it had to offer. Unfortunately, our interaction with one employee, the pit boss named Lolly, completely overshadowed what could have been a wonderful first visit. We were directed by the casino cage/cashier to speak with Lolly regarding guest incentives and whether any fees or promotional offers were available. We frequently visit casinos throughout the country and have received similar accommodations elsewhere, so we simply wanted to ask what was available. The cage staff specifically told us that Lolly was the person we needed to speak with. From the moment we approached her, she made it abundantly clear that she didn't want to talk to us. Rather than greeting us or taking a few moments to answer our questions, she appeared eager to rush us away and treated us as though we were an inconvenience. While I completely understand that every casino has different policies and that the answer to our request could have been "no," there is a respectful and professional way to communicate that. Unfortunately, that was not our experience. What was especially disappointing was hearing her describe Chinook Winds as "just a small tiny casino" that couldn't offer very much to guests. That statement diminished the very property she represents. This is a beautiful casino and resort, and its employees should be proud ambassadors for it, not leave guests with the impression that it has little to offer. I truly hope I never have another interaction with someone who feels entitled to treat people with the level of rudeness we experienced. I wouldn't send my worst enemy to engage with someone like Lolly. Her attitude created an unnecessarily negative experience and reflected poorly on an otherwise beautiful property. That said, I also believe exceptional employees deserve to be recognized, because several members of your staff completely restored our faith in the customer service at Chinook Winds. Danielle, who paid one of our jackpots, was absolutely wonderful. She was kind, thoughtful, personable, and made us feel genuinely welcomed. Heather was another standout employee. Her positive energy was contagious as she walked the casino floor. She cheered us on during bonuses and celebrated with other guests who were winning. You could tell she truly enjoys her job, and that enthusiasm made the casino more fun for everyone around her. I also want to recognize Dianna, who was working at the floor bar. She was incredibly warm, compassionate, and sincere from the very beginning--even before I shared that we were simply passing through on our way to medical appointments for my husband. After learning why we were traveling, every time we walked by she would smile and say she hoped everything went well with my husband's doctors and that we would win big that night. Those weren't rehearsed customer service comments--they felt genuine, caring, and heartfelt. Danielle, Heather, and Dianna are exactly the kind of employees every organization hopes to have. They went above and beyond simply doing their jobs--they made people feel welcomed, appreciated, and valued. They are outstanding representatives of Chinook Winds and the reason we left with at least some positive memories despite our unfortunate interaction with Lolly. I sincerely hope management recognizes the incredible work of Danielle, Heather, and Dianna while also addressing the level of customer service we experienced with Lolly. One employee should never have the ability to tarnish the reputation of an otherwise beautiful resort, especially when so many others are working so hard to create a welcoming experience.

Easy check-in. Saturday night rack room rate $109 plus tax. Nice firm bed. Deep bathtub…read more Smelled great. This place needs an old-school coffee shop. Good food. Not fancy food, but has wait staff. Food court is just sad.

Spirit Mountain Lodge is a convenient place to stay if you're going to the casino. I spent two…read moredays to see a band at the casino, and was happy with the experience overall. Prices are high, but the rooms are spacious and modern. The window covers are motorized, making opening and closing easy. The hotel is quite quiet overall, but my room has a faint, high-pitched whistling sound audible at all times, kind of like a small leak in a window when the wind is blowing, but this happened even when there was no wind at all. The bathroom in my room was particularly nice, with luxurious appointments throughout. The room also featured a large wardrobe and mini refrigerator. The staff were absolutely fantastic! VERY professional, friendly, and helpful. This was true for every staff member I encountered. One of the housekeepers asked me in the elevator how I enjoyed my stay as I was leaving, which I found particularly nice. The hotel is a bit light on amenities (no spa, no swimming pool), and dining options are universally subpar. Prices also seem high for what you're actually getting.

As a traveler just passing through town, I was looking to play some poker to pass some time, after…read morecalling to see what games were currently playing, I learned there's a $5 entry fee, ok no problem there but then they charge 5% fee for whatever you buy in, so if I buy in for $200 to play cash game that's now a total of $15! Just to sit down? then to make it more expensive they take $3 off the table every hand for promos they run which of course I wouldn't be eligible for? because I'm not a member? so what's the $5 entry fee for? So if by some chance I get lucky and get a high hand I have to listen to them say "sorry you don't qualify" What? Sorry but that's not exactly a welcome sign to out of towners, I understand they want to reward there regulars but as a person just passing through this practice they run feels more like a shakedown than a come on in and have some fun, l'll pass thank you.

I've been coming here for three years, and the customer service has always been exceptional. The…read morestaff creates a great environment, and overall it's a place you genuinely want to play poker.

Incredible weekly and monthly NLH tournaments, great cash games too~ Would highly recommend!read more

I come here every two years or so when I'm in town for Thanksgiving. I continue to love this poker…read moreroom. Great staff, friendly players, and all around a good time. I'll keep coming back whenever I'm in the area.

Food is fresh cooked. Service is kind and thoughtful…read more Ambience depends on time of day. Thank you for the hard work.

The hotel has 22 very steep stairs with one handrail one the left side ascending through a private…read moreentrance. It's not handicap accessible. Room #1 was very quaint and enough room without bumping into furniture. The bed was soft as were the pillows. We were able to get a good night's sleep. The cafe has a handicap ramp plus separate stairs leading to it. A million hats off to the chef! The food had ample portions and was scrumptious!! The sourdough toast was a delight as you could actually taste the sourdough. It was a perfect pairing with my bacon and eggs. The live music was a bonus! Even though the stairs were daunting, people were friendly, warm, and I can't wait to eat there again!!