I cannot recommend this company enough! They were hands down the best moving company I've ever…read moredealt with. From the representative that called to schedule to Bryan and Will who were our movers. They were the fastest to respond to our moving request. They had no problems with switching our moving date because our closing date on our home changed. When I called with follow up questions, Carly was extremely reassuring and gave me peace of mind that they would be able to handle our move! Bryan and Will showed up and were ready to work. They asked follow up questions to make sure they understood our needs, and did everything neatly and in a timely manner. They were polite and understanding. I will absolutely use them for my future moving needs!!

This is a long overdue review. We've moved a lot - even across the country, but this was one of the…read moreworst moves even though it was local. This was a big move with valuable furniture and art. The loading went OK since we had already packed everything except for the furniture and art. All the boxes we packed were labeled by room and contents. The damage was discovered after the move. If the Forman chosen for the job is not good your move will be expensive, difficult and there will be damage. The guys they sent worked hard but not smart because the Forman was inexperienced. He did not focus on priorities that would make the move smoother, He was in CYA mode the entire time. He pointed out minor flaws in a few pieces of furniture that we already knew about and acknowledged. The irony of all this CYA is that these movers or rather their forman deliberately hid damage that they caused. * They damaged the wall in the stairwell of the destination we moved into by gouging the drywall and chipping the paint. And said nothing. * They chipped the glass of an expensive dining room table top. And said nothing. * They spilled Gatorade on the carpet in one of the bedrooms, covered it up with boxes. And said Nothing. * At the destination they dropped boxes that were clearly marked by room just about anywhere and everywhere. We found boxes marked "Kitchen pots and Pans" in the garage. * They left Art sitting in the hot sun * We had specifically asked that the beds be unloaded and set up in the bedrooms as one of the first things upon arriving at the destination, to determine what other furniture would fit. This was repeatedly ignored. Instead they dragged their feet but kept asking where certain pieces of furniture were to go. The move ended up being much more expensive by 30%. Take this is a caution. Maybe if you're a student and you have inexpensive stuff - things like this will not bother you. But if you have things you care about. Maybe you can hire a company that can do better. Working with them was frustrating and in the end very expensive.

The friendly crew moved our stuff from one house and two storage units to our new place in 4.5…read morehours. They worked quickly and efficiently and came in under the estimate--this was as good a moving experience as we could have hoped for. ¡Gracias, amigos!

3 days in a row wasted waiting for their estimator to show up, he never did. The first two days…read more "he forgot" and the third I asked again if he was going to show up. I was told "Yes" after a 09:00 am appointment. No call no show. Don't waste your time. I had used them before and the service was great. A friend used them and made the original recommendation. That was why they were my first call and I was understanding the first two days (things can get busy). But three days in a row with never a call from the estimator.... Totally unprofessional! Don't waste your time! Zero stars would be more accurate.

Unfortunately I have been scammed by Junior. I hired him and his team to move a swingset for me…read more After quoting me a price, I sent him a deposit for $95 and scheduled the job for a Saturday on the weekend we were moving. The day before the job, he texts me saying he needs raise the price and proceeds to "tech-splain" how it's a specialized job requiring specialized tools (I built it myself originally with a drill using a couple of bits). He offered to refund the deposit since I denied the now unaffordable service. As of writing this review, I have yet to receive it.

We really enjoyed working with Junior. He was early and showed up ready to work. He listened to our…read moreinstructions and was careful with our belongings. Junior was easy to talk to and was motivated and very professional. He was able to get the job done more quickly than we anticipated, we were happy with the service we received for the price we paid. We would recommend Smart Move Solution and would use him again without any hesitation.

Geoff and his crew did a fabulous job moving me across town. They were punctual, professional and…read morevery courteous. They took extra care wrapping and protecting my items. I will certainly call on them again for my next move.

I hired Valley Smart Move to move furniture in and out of my house so I could have the floors…read morerefinished. They were on time, polite, and very careful with my furniture and the newly redone floors. I was very happy with their service and rates and would absolutely hire them again.

Best moving crew ever and I've moved so many times, this was so smooth and the team went above and…read morebeyond for us. I'll be using them again, they are highly recommended on Uhaul and I back those incredible reviews. Thanks for getting us out to Dulles last weekend. You guys rock! Appreciated all the hard teamwork! Thank you! Jen & M

I'm extremely disappointed in how Smooth Moves Cville is handling our broken TV situation in which…read moretheir workers insisted on moving our TV (probably because my partner is pregnant and the smaller mover has "8 kids and expecting more"), broke the TV and acknowledged they broke it but get back to the office and blame us. The office people had the nerve to tell me "the movers don't always know the policy" then why let someone represent your company make false promises IF THEY DON'T KNOW NOTHING. This is on top of being an hour late to the house we moved from, taking at least 3 breaks, and taking several pictures while inside our home for who knows what. Update: Rachel also likes to post as the company on facebook with the same lies as they continue to make. As I expressed there others should be concerned with going with a company that is not trustworthy or honest especially when it involves entering your personal space. Best to avoid. They may be the cheapest but you're definitely get the same customer service as the saying goes "you get what you pay for." Hire friends before them and don't even consider as a last resort.

Atlas Van Lines, American of Virginia misrepresents their products/services…read more I decided to go with a national firm, Atlas Van Lines, to assist me in a small, long distance move to reduce my risk in being scammed by a third-party organization. I knew I was paying more but it would be worth it. There are a lot of Scammers out there in this moving industry out there. By federal law, the moving company is liable for the full replacement value of your goods and is limited to $6 per pound unless you declare the items have a higher value. Unfortunately, I was sold on an upgrade of a program they call "valuation" that will cover any damages to my household items with $0 deductible. It was presented to me that it acts like insurance, and they use insurance narrative like "coverage and deductibles" where the company covers these costs of repairs and or replacement. The paperwork does state it's not insurance. What really happens is that if there is damage or loss of items, the company deducts the cost from the drivers paycheck. This is just wrong in so many ways. When I called the affiliate, American of Virginia, to make a complaint and to file a claim, I was told to call corporate. And when I did call corporate, I was told I would get a call back within 48 hours that never happened. It appears that their strategy is hoping that the customer will just give up and go away. Don't buy into this misrepresentation. I will be reaching out to the Federal Motor Carrier Safety Administration To report this and feel free to use their website prior to hiring moving companies. https://www.fmcsa.dot.gov/protect-your-move

I'm retired military, and have been moved no fewer than twelve times. This past move has been the…read morebest, hands down.

This company was recommended by a local real estate agent. They answered the phone right away,…read moreunderstood my needs, informed me of pricing and scheduled my move with ease. They recommended local storage companies. Kim came to my house and looked every thing over and gave me the size storage unit that I would need. The movers arrived on time and were very organized. They treated my furniture with care and insured things were covered and secured in the truck. The movers were polite and took extra care in organizing the storage unit so I could get to items as needed. And they worked quickly. I felt the price was very reasonable. Will definitely use again.

Guys worked their tails off. Probably going to use them…read moreagain. We're very courteous and respectful. Very careful with our stuff.