This place and the owner are a nightmare. This place has a policy that they never refund money for the purchased product. If you try to complain about this product, the owner will threaten you with the police. I bought a chocolate ice cream smoothie here today that tasted like water with milk. I went for a compromise and chose cheaper brownie ice cream instead, and I got vanilla ice cream. When I pointed out that it was not the ice cream I wanted, the owner said that it was not her problem, but the ice cream manufacturer. And she does not bear any responsibility for the menu in her own place. When I told her to give me another product that this time would be in line with the offer, she threatened me with the police. In the end, I received nothing, I only lost money. The police came, listened to both sides and suggested that I file a civil lawsuit. Which of course is absurd because I'm not going to sue for $7.50. So the owner of this business misappropriated my money and I ended up with nothing. How many cases like this could there have been before? Interesting idea for doing a fraudulent business. You take out a no-refund policy and sell people a poor quality product or the wrong product. And if that customer complains, the owner threatens the police. Maybe I'll start selling water instead of smoothie and if the customer is not satisfied, I'll protect myself with a no-refund policy, and if the customer wants to get the right product, I'll tell them to leave and threaten the police. How can you not have shame, lack class and dignity to treat a customer in such a way, to run a business in such a thieving way. I advise everyone against consuming in this place and I hope that someone from the consumer protection inspectorate will take a closer look at the practices used by this place. Besides, it is enough to read previous opinions. They make a bad or incorrect product and protect themselves with a no-return policy, and then threaten the police to the customer if the customer claims his rights. Tragedy.
My response to the business owner's comment :
You are a thieving coward who uses the police to protect you fraudulent transactions with customers. Every taxpayer in this country has the right to know how you use the police and the law. I have talked to the Largo police supervisor officer and everything looks different than you are writing nonsense here. You are simply brazenly using the law on being on private property to scam people and block customers you have scammed. The fact that there were 6 police officers is just a coincidence that they were in the area without assignments. Stop lying and making yourself a victim because you are the scammer. I do not need to be in your store because I do not want to be scammed again. Fortunately, you are not the owner of the entire shopping center. How can you stoop so low with running a business like you do. Complete shame. read more