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    Bob Thomas Ford

    2.9 (32 reviews)
    Open 9:00 am - 6:00 pm

    Services - Bob Thomas Ford

    Bumper repair

    Auto frame testing

    Rear-end damage

    Auto steering and suspension repair

    Auto brake repair

    Bob Thomas Ford Photos

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    6 years ago

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    9 years ago

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    11 years ago

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    15 years ago

    Great sales staff, impolite service manager. My Ford Focus goes to Crest.

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    13 years ago

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    Ask the Community - Bob Thomas Ford

    Review Highlights - Bob Thomas Ford

    The team at Bob Thomas was super helpful and made the whole experience very easy for us.

    Mentioned in 3 reviews

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    Tech Auto - One of the very few auto repair shops where I enjoy hanging and chatting.

    Tech Auto

    (61 reviews)

    I took my car to a different mechanic because I was seeing fluid in the snow wear it was parked. A…read morechain known for tire. They had worked on my car before, and I hadn't had any issues. They replaced the Rack and Pin. Assbly. along with two power steering hose. They also made a recommendation that a gasket and oil pan needed to be replaced. I drove it 8 miles and when I pulled into the Driveway smoke was coming out of the hood. About a 1.5 years ago I had a problem with the drivers seat not latching and staying upright. Tech Auto was recommended and Todd had it looked at and fixed it and didn't charge me anything. So when I had this problem with the smoke I had the car towed in. Todd told me the two power steering hoses were installed incorrectly and fixed that along with replacing all the power steering fluid. He also replaced an oil pressure switch which was wear the oil was coming from not a gasket or the oil pan. The radiator cap was missing and they found it down in the engine and replaced the coolant which was wear the smoke was coming from. I will never take my car anywhere else but to Tech Auto. Todd was HONEST, EFFICENT, AND HIS PRICES were very fair. Since this has happened I've told some people about my experience and I've gotten nothing but positive feedback from people I know that also have their car worked on at #TECH AUTO of Hamden 55 Connolly Pkwy.

    I brought my Acura TSX in today as I was having issues with my alternator. My grandma highly…read morerecommended going to Tech Auto as she's been going for years, along with my brother. I was charged the most honest pricing and they fixed my car the exact same day! Very grateful they fit me in. Previously when I had this issue with my car, a different shop charged me much more than what Tech Auto charged me, and they took much longer to do it. I highly recommend coming here and will definitely be back whenever I need work done on my vehicles. Thanks for the very pleasant experience today working on my car and with my situation.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (44 reviews)

    Extremely unprofessional and unacceptable experience at the Firestone location in Hamden,…read moreConnecticut. The interaction I had with the store manager, Brent (full name not provided), was discourteous, escalatory, and far below the level of professionalism expected from a Firestone representative--especially a store manager. On the day of my appointment, 11/22/25, I called in the morning to advise the store that I would be picking up the tires only and would not be needing installation, as the tires were purchased through my place of employment. I was not told this would be an issue during my call but that I could come at anytime. However, when I arrived, I was told I needed to speak to the manager. After waiting, the manager, Brent, informed me that he did not know whether I was "allowed" to simply pick up the tires due to my organization's contract. This was the first time anyone mentioned such a concern. When I asked how this could be confirmed, or why I was not informed earlier when I called, his tone became noticeably escalated and dismissive. I expressed that I simply wanted a good customer experience, as I could see he was becoming increasingly frustrated in both tone and manner. When I asked if there was someone above him I could speak with, he stated there was not. When I asked if there was a corporate office, he simply told me I could "call them," offering no additional assistance or clarity. My husband was present and witnessed the entire exchange. After Brent continued to escalate the situation, my husband intervened and asked what would be done today, stating he was not going to "go back and forth." Brent then retrieved the tires and threw them outside the establishment, clearly upset and making no effort to de-escalate or maintain basic customer courtesy. As he loaded the tires into my truck, I asked for his full name. He replied only "Brent," refused to provide his last name, and ended the interaction with "Have a good day and holiday," despite his behavior being in stark contradiction to respectful customer service. If Brent represents the standard of leadership in this store, then Firestone is failing its customers.

    workers not helping instead of helping they are saying ı prefer you go to transmassion service ????read more

    Bob Thomas Ford - car_dealers - Updated May 2026

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