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    Bob Smith MINI

    4.3 (601 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Bob Smith MINI

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Bob Smith MINI Photos

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    Recommended Reviews - Bob Smith MINI

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    Look at the center cap paint was all chipped
    Will F.

    I am please to say that The service manager Fernando was very helpful and restored my faith with this dealership. I want to thank him for his professionalism and taking care of the issue.

    Mini Mani Mondays ....
    Candi C.

    As always Miki Fargo took the best care of me. I saw this beautiful blue mini 2025 in their ad and I came in and said I want that one. Sure enoughI I was driving off the lot with it the next day This is my seventh Mini, so you know what I'm talking about!!! Go ahead and test drive one today !

    2024 JCW Clubman
    Arturo G.

    I had an amazing experience ordering my 2024 JCW Clubman at Bob Smith MINI. I already owned a 2020 Clubman S and I was wanting to upgrade to the JCW model. Several MINI enthusiasts from a FB group I belong to, recommended Jacinda Olivas and she was very helpful with ordering my new Clubman. During both ordering and final negotiations, I felt no pressure whatsoever and I loved the very relaxed atmosphere. Chris, the sales manager was awesome as well. If you're shopping for your next MINI, I highly recommend Bob Smith MINI and Jacinda as your sales advisor.

    Ron W.

    Do you have to be in some type of exclusive owners club to get them to answer the damn service phones? That seems to be the biggest complaint on here yet they do nothing to change it. I too was one of those people who waited 20 mins for an advisor just to have a non advisor answer the phone and send me to an advisors voicemail. Shit I could have done that at the beginning of the phone call. My Mini had a service notification so on the app it took me to Bob Smith scheduling. Ok let me give them one more try. I saw the name of a service advisor and was sent a text asking "how can I help you schedule service". That was on Sept 22nd today is the 28th and not one reply back since. I ended up at South Bay BMW/MINI last week which wasn't a great experience but it was way better than old "no phone answering" ass Bob Smith. What is it with dual branded (BMW/MINI) dealerships that seem to make MINI owners feel like the bastard-child, burdensome brand? Out of three encounters at this dealership, only one was 5 stars, the other two straight zeros. From now on it's dedicated MINI dealerships only!!

    Max B.

    My wife and I came into Bob Smith Mini to look at a used vehicle we saw online, and we were introduced to Jacinda. Jacinda was so extremely pleasant to work with, and I recommend seeing her if you're in the market for a vehicle. We also met her General Manager who was also extremely pleasant, and not what a car dealership G.M. usually is like. This dealership has it figured out, and I'm glad we bought from them.

    Waiting lounge and MINI Bar.
    Dillon E.

    Matthew Bull is exceptionally polite, efficient, and overall gentleman. I always look forward to coming to Bob Smith MINI to have my car serviced because the staff at Bob Smith MINI makes the whole experience enjoyable. They are polite right from the time I drive in off the street.

    Located on Parkway Calabasas, Calabasas
    John S.

    Why go to a dealership? I don't know about others but, this is why you will want to go to Bob Smith for all your mini servicing. It starts with professional service, quick response, and of course knowledgeable repair staff. Trust me, I've used my share of import repair shops, some quite good, I've also done many of my own repairs. That said, what do you get for the extra cost? Jannie, my service rep, keeps me informed by sending texts on the progress, she insures I have a ride home (rental or loaner), Bob Smith staff are courteous, have a waiting area with a coffee bar, and always make sure you are taken care of. When I pickup the car, it's been washed and is promptly delivered to me with nearly no waiting. It's been awhile since I've met smiling staff with a true focus on customer service. We're all busy but, have patience, Bob Smith Mini has you covered.

    Philippe B.

    I decided to buy my beautiful Caribean Blue Metalic Mini Cooper convertible after leasing it for 36 months. The process went smoothly and Miki Forgo was excellent. He is highly knowledgeable, professional, and pleasant to work with (unusual in the car business). Highly recommend Miki if you are interested in getting a Mini. The dealership is top-notch overall and it is always a pleasure to go there for service.

    Here is a photo of the day I bought the car with my amazing sales Rep and my two dogs and husband.

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    6 days ago

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    2 years ago

    Matthew in the service department is outstanding! Always happy to have him as my advisor!

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    6 years ago

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    2 years ago

    Excellent, Amazing, professional, honest, and kind service by Hovik and Kirsten; lower sales prices than other dealerships

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    Page 1 of 16

    Ask the Community - Bob Smith MINI

    Review Highlights - Bob Smith MINI

    Josh has always been extremely helpful throughout every service appointment with Bob Smith Mini of Calabasas.

    Mentioned in 85 reviews

    Read more highlights

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    Bob Smith BMW

    Bob Smith BMW

    (1.9k reviews)

    I had an amazing experience at Bob Smith BMW! Justin made the entire process smooth, stress-free,…read moreand actually enjoyable. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on making sure I found exactly what I was looking for. He answered all my questions, kept everything transparent, and never made me feel pressured. The whole team was welcoming and efficient, and Justin went above and beyond to make sure everything was perfect before I left. It's rare to have such a great car-buying experience, but Justin and the team at Bob Smith BMW truly delivered. If you're looking for top-tier service and someone who really cares about their customers, definitely ask for Justin. Highly recommend!

    I brought my 2024 BMW M440i to Bob Smith BMW for a minor interior issue and worked with service…read moreadvisor Rey Silva. Shortly after picking up the vehicle, within a few days the engine warning light came on and the condition continued to worsen. I later took the vehicle to another BMW dealership for a full diagnosis, where they found serious internal engine issues, including problems consistent with improper oil filter installation and foreign material inside the engine. Based on the timing of the failure immediately after service, I have major concerns about how the vehicle was handled while in their care. This situation resulted in significant inconvenience and required me to go through an insurance claim to recover most of the damages. I strongly recommend documenting your vehicle condition before and after any service here, and being very cautious.

    Mercedes-Benz of Calabasas - Interior!!!

    Mercedes-Benz of Calabasas

    (1.2k reviews)

    I had a great experience working with Alejandro while looking for my car. He provided excellent…read morecustomer service and was very helpful throughout the process. Since I was coming down from San Jose, Alex kindly sent me photos of the vehicle in advance and even held the car for me until I arrived. The test drive was great, and he took the time to answer my questions and explain everything clearly. I really appreciate his professionalism and helpful attitude. Thank you, Alex!

    BE CAREFUL OF BUYING A CAR AT THIS DISHONEST DEALERSHIP!!! & WORKING with Hamlet, Ray and MARIO…read more It's been 11 months since I bought my car at this dealership AND I still haven't gotten my promised second key. 11 months ago: I purchased a Pre certified vehicle (CPO) so two keys are promised from the get go. Before buying the car, I asked the sales person Hamlet where the key was, and he said it was in the trunk of the car, so my dumbass believed him and didn't check. After buying the car, and realizing I was lied to I had to drive back. Both the sales person weren't present so I had to ask someone else. When I asked Mario the (finance person) where the second key was, he said they had lost it, so i'm already annoyed. He said they will send one to my home address in a few weeks. Fast forward a few weeks and MONTHS, I still haven't gotten anything. I ended up calling to ask for the sales persons I worked with who I think was hamlet and Ray. I was told they'll call me back but they never did. MIND YOU I called them like TWENTY TIMES throughout several months. Each time I was told they'll call me back, but non of the sales person did. So at this point I've given up. I live super far away so it's not easy to go in person. I'm planning to go in person soon to demand a the spare I was promised. If that so happens to not work, i'm going to file a report to Mercedes Benz corporate.

    Audi Calabasas

    Audi Calabasas

    (645 reviews)

    Purchased my first Audi A3 & I'm so in love. This car search has been a long processed and I've…read morebeen to other Audi dealers (Van Nuys) several times to look and wait for the q3, then the sq5 and it felt so heavy. Went to Audi Calabasas after finding this gorg A3 online the night before & was set on my price, the car. Went met Tina and 1 1/2 before closing and she was just all smiles. Told her I want the process simple and quick, and she definitely executed! She was clear, no car salesmen tactic, no telling you what to do.. and even went above and beyond to take care of my old used car that I still owed just to make sure I walk away with my car. She was just absolutely genuine about it all & I've had the best car purchasing experience with her, she got me for life. To add on when I talk to finance he went above and beyond also, kept working on getting me a better rate even the day after he called and said he got it lower. They absolutely made me feel special & who wants to play games when buying a car? Highly recommend these people, Tina is my girl.. she's knowledgeable, funny, just a pretty good human you want helping you especially if this is your first luxury purchase.. she's the one you want. I'm glad I didn't settle & got a 2026. Sometimes you just need to try a different dealership. :) happy car shopping.

    DO NOT buy preowned cars from here. The dealer will act like…read morethey care about any issues you are facing with the car but don't care in actuality. The biggest downside with this dealer and it seems to be with any Lithia owned dealer is communication. I don't understand why I have to be the project manager with the sales and service. They WILL NOT call you back when they claim they will. Every interaction was me having to follow up and there seemed to be just general confusion and it didn't seem like they took my issues with my purchased car seriously. Just overall frustrating to deal with. A couple months ago I bought a car that had a damaged aftermarket exhaust. Before the purchase, I requested that the stock exhaust be placed back on. And I specified stock for a reason. They promised, I purchased the car (purchased well overpriced), drove for a few weeks until they got the exhaust in for install, took the car back to get it installed and received the car and saw that it was aftermarket again. Wasn't what I wanted, but ignored it. Two day in, the exhaust hanger fell off and the exhaust started clanking against the bottom of the car. I notified the dealer and they offered to fix the issue. They took the car in and "fixed" it. Two days later, it started clanking again and I took it back and they "fixed" it again. Another two days later it started clanking again. And I was thinking that this is typical of aftermarket fitment, hence why I specified a stock exhaust. I check online and it was a cheap $300 exhaust they installed on the car. Now I'm left with a busted exhaust that I need to replace from a car that was already sold overpriced. Next is the AC issue. The AC started going out intermittently. I took it to the dealer under warranty with two weeks left and they tried their hardest to avoid fixing it. The other thing with this was the service dept was passing this car around seemingly with no intent to tackling the issue. I've must have called about 20 times about the issue and I never received a call back regarding getting me in to fix it without having to press the issue myself. I took it in one Saturday, they checked it and said they couldn't do anything about it and wanted me to bring it back during the weekday. The issue is that I live 80 miles away form the dealer and have no ride back. I tried to weigh in my options with other Lithia owed dealers. I was suggested Land Rover in Mission Viejo and they were useless and rude. Audi Calabasas had an open work order that they didn't want to hand over to the Land Rover, so Land Rover didn't want to deal with it. The whole situation seemed dysfunctional and from my perception, it just came out as they dealer groups wanting my warranty to run out so they wouldn't have to foot the bill. After another 10 calls, I finally got Calabasas to take it in for a look to which it wasn't really clear that they wanted me to drop it off. However, with this, I wasn't offered or prepared a loaner. I've lost all trust with the dealer for these episodes. Now my warranty is out, I have a car that I bought $5k over market thinking that I would be taken care of if any issue persisted. I have a cheap clanking exhaust that will eventually break and I'm driving around in 88F weather with no AC. This $35k used car turned into a $40k and I know they made a HUGE profit margin off of this. DO NOT buy preowned from Audi Calabasas. Once they get that sale, you are an object to them.

    Calabasas Luxury Motorcars - ‍

    Calabasas Luxury Motorcars

    (25 reviews)

    Wow. Old school. No pressure or attitude. This is how you…read moreshould be treated when you purchase a vehicle. Nice! Quick! Easy. Friendly. Domenico is the best. You guys need to give lessons to the big dealerships. Thanks for making this deal so simple for me.

    Based on good reviews and pleasant conversations with Domenic, I purchased a 1981 Fiat Spider 2000…read moreTurbo from Calabasas Luxury Motorcars sight unseen except for pictures. Domenic said that both he and his mechanic had driven the car and that everything was going okay with the car. When the car arrived, it was a different story. Please see the following. Hello Domenic, I finally picked up the car from the shop on June 17th. It took some time for the shop to have a trusted vendor fabricate a stainless steel header to fit the engine and the turbo. There are no original exhaust manifolds available for a turbo Spider since the company that modified the car in 1981 (Legend Industries) has been out of business for quite a while. There were only about 700 Spiders that got the Legend Turbo modification and not many of them are around any more, so parts for the turbo are non-existent. The header itself was $1,300.00. Along with other ancillary parts and labor, the total cost for that was $2,692.77. Attached are a couple of photos showing the cracked manifold. Another attached photo shows the split heater hose. When I first ran the car up to operating temperature, the coolant was spraying from this hose and there was so much steam coming from under the hood, I at first thought the car was overheating. Fortunately, it was not and the steam was from the coolant spraying on the hot engine. That repair with parts and labor was $139.59. The rear brake calipers were incorrect. The anti rattle springs were incorrectly installed. Parts and labor to replace the calipers was $1,014.71. It was quite evident that when the ignition key was on (whether the car was started or not) the fuel pump was constantly running. Parts and labor to replace the fuel pump relay and repair the wiring totaled $424.17. There were several other issues that needed attention. I understand that it is a 40 year old car and I would expect to find some issues. It was disappointing however that, for instance, you didn't let me know that the radio and speakers were not operable. No big deal. The total charge for parts and labor for the other issues was $1,837.00 which included the stereo, some badging, A/C service, coolant sensor, door guides, windshield washer nozzles and washer hose, and inoperative fog lamp switch. These are issues that might be expected to arise in an older car. $3,847.07 was for issues that you would have easily been aware of if anyone had just started the car and not even driven it. These issues were immediately evident as soon as the car came off the transporter. The failure of the emergency brake was noticed as soon as it came down the ramp and the noise from the engine was so loud that it was clearly evident that the exhaust manifold was cracked. Following is one of our communications: Ed thank you for your response and for the Drivers license photo it's our pleasure to work with you all clients are important to us and we do appreciate your business I'll have our technician go over the vehicle tomorrow also i will send you additional photos Regards Domenic On Wed, Jan 6, 2021 at 6:53 PM holdened@gmail.com wrote: Hi Domenic, Please see the attached. Please let me know if there are any issues you would want to know about if you were the purchaser. I fully understand that a 40 year old car would not be like new from the factory but I would rather not be surprised. You indicated that you had driven the car yourself and that your service technician had gone over the car and that "everything's going okay with the car". By the way, I never did get the additional photos you said you would send. You also said you would let me know what the service technician found and what work he did. I never got that information as well. You have said that "all clients are important to us". I hope that is true.

    Woodland Hills Honda - Thank you to Michael Figueroa and all the Honda team in Woodland Hills Ca for making this happen.

    Woodland Hills Honda

    (1.5k reviews)

    Woodland Hills

    Just leased a stunning white 2025 Honda HR-V from Woodland Hills Honda, and it was hands down the…read morebest car-buying experience I've ever had! Exceptional Service Armon, the branch manager, made the entire process seamless and stress-free--he's knowledgeable, transparent, and truly cares about getting you the right deal without any pressure. From test drive to signing, everything took just hours, and he answered every question with expertise. Love the HR-V This HR-V is perfect: sleek design, smooth ride, and packed with features like advanced safety tech and efficient handling for city drives. Posing with it at the lit-up dealership lot at night confirmed it's my ideal daily driver. Avoid Westlake Skip Westlake Honda--go straight to Woodland Hills for top-notch service instead of dealing with potential hassles elsewhere. Armon and the team here deliver real value you won't find just down the road. Highly recommend

    I had an excellent experience working with Jason and Armon. From the moment I walked in, Jason was…read morefriendly, patient, and genuinely focused on helping me find the right car. The whole process felt easy and stress free. I ended up bringing my son in the next day, in which he also leased a new car. That is how wonderful my experience was. Armon the manager, worked to make sure the numbers made sense and that I felt completely comfortable with the deal. There was no pressure, just straightforward communication and real professionalism. Last, the finance department is usually where they try to get you to get a bunch of add-ons, but Leila was wonderful, not once did she try to sell me on all the extras. She made it so easy, we were out of there quickly. This was the best experience I have ever had at a dealership. Car buying/leasing can be overwhelming, but this team made it smooth and actually enjoyable. My son and I love our new cars, and drove away feeling confident and excited about our new leases. If you are looking for a dealership that treats you with respect and transparency, ask for Jason and Armon. Highly recommend!

    Vista Ford Woodland Hills - Community Brigade post Palisades Fire at Malibu Brewing Company

    Vista Ford Woodland Hills

    (800 reviews)

    Woodland Hills

    A correction for the previous notification by me My name is…read moreSean Ben I would like to share my experience with The service department in Ford Woodland Hills led by Jeff He is the reason that I'm bringing my vehicles to this dealership I currently own 19 Ford Explorers Most of them are operated in the city And I'm asking my crew to bring them to Jeff Everything that you promised he did Jeff and his crew are top-notch providers

    Save your time and go somewhere else Salesperson gave me a…read moreprice via email. Came in to check out the van in person. They were able to lower the price a little more to get me to buy it. My main goal was to get the best deal, I told them I'd check a few other dealers and come back. Came back two days later because the sales person jre said he had the van and we can finalize the deal. Arrived at the time he told me and was told that it was sold..and they didn't have anything matching the one quoted. Left to check other dealerships Got a call from their fleet manager who said he would make a deal happen for me because of the negative situation, gave him the cost and quote that was given to me prior. He said that he doesn't know who gave me that price and that he cannot honor anything or put his name on it, also started complaining that he plans to leave the dealership next year because of the bad deals that are made. In any case, I'm a customer who comes to a dealer, I'm given a quote by your sales peoples who you manage and train, how could you then tell me this kind of information. This just means that the manager is lacking in training his staff. At the end of the day, no van for me and bad taste in my mouth about this entire dealership.

    Bob Smith MINI - car_dealers - Updated May 2026

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