Very pleased with the professionalism and knowledge from Steve. He just finished replacing our…read morevery old central A/C unit. His work is meticulous! He was great at keeping us updated throughout the job. I would highly recommend him.

Recently had a problem with the heat in my house. I called Premier HVAC to address the problem…read more Steve got back to me right away and assured me he would come over and check it out. Steve was very courteous and polite. He proceeded to address the problem and quickly identified the trouble and had it repaired in a timely matter. He kept me informed as to what he was doing and explained to me what he had done to fix the issue. It was a pleasant surprise in this day and age to find someone so dedicated and knowledgeable about his work. I would highly recommend them for all your heating and air conditioning needs! Gerry B Wappingers Falls NY

Dimitri with Premier Plumbing, Heating & Air Conditioning is extremely thorough, knowledgeable and…read morehelpful. He was originally dispatched to my mother's house through HomeServe for a refrigerator warranty call, followed by an HVAC call shortly after, and he has incredibly helpful not only resolving the problems, but helping us understand what's wrong, how it happened, and what to expect/how to prevent them in the future. He offers unbiased opinions and doesn't try to upsell you or force unnecessary repairs. When HomeServe wouldn't cover the cost for replacing a failing thermostat and relay on my mother's HVAC system, Dimitri offered very fair pricing and quick service. I highly recommend Premier Plumbing, Heating and Air Conditioning and will be using their services whether covered by a warranty or not!

Dimitri serviced my heating system today. Very professional, knowledgeable, and caring person. He…read morewould explain all the work he's doing by keeping the customer informed. Very happy with Dimitri service. He was great. I would greatly recommend him.

Excellent experience from start to finish! If you're looking for someone who is professional,…read moreknowledgeable, reliable, and takes pride in doing the job right, I wouldn't hesitate to recommend him. The installation of our new water heater was done with great attention to detail, and the quality of the work was outstanding. Most impressive was the commitment to customer satisfaction. When we had a concern after the installation, Russell came back promptly to resolve it and made sure everything was working properly. It's clear he stands behind his work and genuinely cares about his customers.

I need to update my previous review. The owner called me and wanted to understand the situation. I…read moretold her everything that happened. She apologized and refunded me my money..we are also having them complete the gas conversation. Wonderful customer service!

The best in the HV. Robert and his team are the best. They have helped me out on a few occasions…read morenow. Quick on responding, professional and neat.

Terrible, terrible and terrible. Avoid the new and irresponsible generation of Voelkers,…read moreespecially the woman on the phone. They fixed two things and broke one. The rude receptionist accused me of the breakage. The owner, a courteous gentleman, called and accepted responsibility ; asking that I forward the plumbing bill occasioned by his crew. I mailed it to him a couple of months ago. NO RESPONSE. I suspect that the receptionist destroyed it. The owner should be mortified to see his reputation ruined. By the way, one of the so called repairs also was faulty. At least I found a new plumber BE FOREWARNED.

The person on the phone was very pleasant as was Jim. They arrived on time and knocked out the job…read morethat included: removal and installation of 3 toilets, 3 vanities and replace a section of pipe that comes out of the wall for the shower head. Their price was also very reasonable for the amount of time they were here (9am - 1 or 2pm) Jim and Matt got the walk-through with who I assumed were Matt's sons being taught the trade. That was cool. My only gripe was that when I innocently asked about them taking away the old vanities, Matt abruptly said, "we're not garbage men." That really threw me off as it was a really rude response to a very innocent question. When I initially called them, I'd mentioned that we would need the old stuff taken away. Somewhere between that initial call and their arrival date, that part was apparently forgotten. After a few minutes to collect my thoughts, I said to Matt, "I never assumed you were garbage men. I've never worked with you before so I don't know how you guys work and what you're willing to do. It was cool afterward. They offered to take the pedestal sink and the toilets with them, then removed the drawers from the other two vanities and left them neatly on the side of the garage. Matt talked me through another minor complication which required me to return one toilet and pick up a replacement while they were still there working. All ended up working out very well though, as I found someone in the region who wanted both of the discarded vanities.

They are good and very effective when they are at your home and taking care of business. The major…read moreissue here is that they never pick up their phone and after leaving a message, does not call back. If you wanted the business, wouldn't you call back? Oh well, there is always your competitor who will take my money.

Appointment was quickly made, plumber was polite, informative and neat…read more work was well don.

Parents called for simple trap replacement under sink from food disposal to sink/drain. They came…read moreout and quoted $650! Parts they said $150? Then the rest labor. Parents rejected. Then service guy called office (allegedly) and came back and said $525 plus tax. Parents are old and not sure why they would quote so much for a simple job. Parents even offered $275 plus $30 for parts and they refused. Then had to pay them $85 for visit. NEVER USE THEM! And, if forced to do so, better get a quote before they come out for even a simple job. Would rate less than 1 star if I could.

Was recommended to Ray by a neighbor, which was a good sign to begin with. Even though he was in…read morecrutches at this time, he was eager to help us out with our recessed lighting installation, and had a helper. He was able to figure out the funky wiring that we had at our old house, and helped us solve some of the glitches we had. Ray was personable, and experienced at what he does. Glad I went with Ray for my electric needs.

I needed a job done and had three actual electricians come out to provide estimates. While the true…read moreprofessionals were at my house, I requested they look at the breaker that Ray and Randy were so offended that I questioned. All three looked at and confirmed during their individual estimates that the breaker that Randy put in was incorrect and NEVER should have been left that way. The breaker wasn't completely set and was causing intermittent issues. The breaker was to a Sump Pump room in the basement and never would have been noticed had real professionals not taken a look at it. It is clear the breaker didn't fit. Randy tried to wedge it in and almost caused damage to both my panel and worse, my home should I have needed the pump to work. I tried to remedy this with Ray, the owner, who sent me a scathing - I am a rock star, google me, I'm out touring with bands do you know who these bands are because I'm important and if the guy I sent to do a job says it's done right - it is. When in reality, his guys mistake almost cost me a lot. Thankfully, one electrician swapped out the breaker at no cost as he was ashamed someone in the business would leave it like that. A swap that Randy told me would be 350 if he had to come back.

I've dealt with a ton of contractors around here and they don't get more honest than the guys at…read moreSpano. They came when they said they would, always called back and most importantly did a great job. Joe did really good work and never left me with a mess at the end of the day. It wasn't cheap, but you get what you pay for. One of the best companies in upper Westchester.

I needed to have toilet reinstalled because the radiant heat was melting the wax ring causing a…read moreleak. They replaced the flange and then installed the toilet. Work was OK, but they charged me over $800. To install a toilet????