So I must say Storquest went above and beyond for their customer service. I had a problem with…read moreStorquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.

I don't really have a problem with the storage itself. It's kind of pricey for what we get but…read morethat's besides the point. Whoever's idea it was to close at 6PM and cut off the gate access is an idiot. What about the people who work from 9-5 and then need to move?! They're expected to do that in an hour? I don't know I just think the hours of the gate ending at 6 o'clock is absurd. I understand the office closing at 6 but the gate should remain functional until like 8 AT LEAST.

I'd give 6 stars if I could!…read more THE BEST customer service! Friendly, knowledgeable, and quick to respond. Great prices! It was so easy to book!

Very recently went under new management. Even prior, I would have recommended them, now I…read moredefinitely recommend them. They're easy to get in contact with and have good prices for non-climate and climate controlled. It feels secure while still being convenient to get into as a renter.

I have been here three years my rent was originally $90 and is now $150. I was given a price break…read moredue to mold and sheet rock damage including flood damage to the unit. The storage facility is now under its 3rd management company in as many years and each one has raised the rent each time without adding any value as far as fixing the aging units or rectifying the damage in my unit. The staff is rude when I have asked these short comings to be addressed and have made no attempt to fix anything when brought to their attention. My unit was also broken into due to negligence on behalf of the storage company they left units next to min open and unlocked when they weren't rented out Simone broke in through the Sheetrock into multiple units. Don't trust this place find somewhere else.

Rent has increased 3 times, elevators broken for over a week and now have to pay extra for 24 hour…read moreaccess.

Kiosk broken, very difficult to get a hold of a manager, they disable your access, difficult to get…read morea hold of someone , they keep the AC off or at minimal levels so it's often hot or they claim the AC is broken, bottom line this needs better management or don't choose public storage

Clint is very helpful and friendly. Even remember who we are. He answered our questions and…read morehelped problem solve rent hike.

They incorrectly made my reservation and will not change it. I have to pay for a storage unit I did…read morenot ask for. Horrible company. Would not recommend.!!!!!

Lady that answered the phone 3/21 was very rude and did not bother to help when they did not have…read morethe 2 dolleys I reserved, had to call customer support to find available dolleys out of my way.

Charged us for 89 miles when we drove a total of 22 and blamed us for not looking at the…read morespeedometer before we left when that's literally their job. We are suing for sure!

Both Sunny and Will were extremely helpful in finding a way to help make my stay more affordable. I…read morerecommend going in to talk to them to see what they can do for you!

I have been a customer since 11/22; initially under a different name... recently it became Extra…read moreSpace. Originally Randi was managing the location and she was very personable and approachable. There was recently a staff change; Sunni is now managing this location. She has been more than exceptional in the role. Sunni. in addition to being professional, is kind, personable, courteous and patient. One additional comment to add regarding this location, Beryl (Hurricane) affected several areas in the Houston and surrounding areas; but thankfully the storage units at this location did not incur any damage. Great location for your storage needs!