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Boards & Booze

5.0 (1 review)
Open • Open 24 hours

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12 hours

Response rate

100%

Services - Boards & Booze

Allergy-friendly catering

Catering

Officiants

1 More Service

Vegetarian catering

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9 months ago

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Ask the Community - Boards & Booze

Old Canal Smoke House - Ribs and Beef Brisket combo.

Old Canal Smoke House

(419 reviews)

$$

First of all, let me just say--this was one of the best meals I've had in a very long time. My…read morefriend and I were both genuinely impressed from start to finish. The table service was excellent; our server was a young lady who was incredibly helpful, attentive, and made the whole experience even better. What really stood out was how fast our food arrived--honestly unmatched by any restaurant I've been to before. We both agreed that the next time we're anywhere near the Chillicothe area, this place is a must-stop. The smoked brisket was amazing, and the cornbread completely surprised me--I usually don't even like cornbread, but this was absolutely delicious. The pulled pork and potato studs were equally delicious, and the portions were generous, which made the meal even more satisfying. It was a great meal, and we're very happy we decided to come. If you're in or passing through the Chillicothe area, I highly recommend stopping by Old Canal Smokehouse. You will not be disappointed. Thank you for an excellent meal!

Stopped here a few years ago and came back on a Monday afternoon to try again. We remembered it had…read morebeen delicious! Well, it is still wonderful! Rachel A waited on us and took time to find out what was gluten free for me. She was efficient, friendly, and got everything right! We got the homemade chips appetizer. One of the best things I've tried. Hubs got a burger and mac & cheese that he said was wonderful. I got the pulled pork with slaw and corn pudding. Everything was so good. We drive this route often and need to make this a regular stop.

The Madison On Paint

The Madison On Paint

(8 reviews)

$$

I was very disappointed with our experience. We had a very large group and I called several times…read moreto confirm our reservation. Upon arriving, our tables were not set up and they were not prepared for us. The service was poor, even with a buffet, our drinks were never refilled and the orders were wrong. When we tried to split the bills, the servers were not prepared to handle it. The food was ok. There is not an easy handicap access either which makes it difficult for the older generation. The venue is neat, but until they address these issues, I would not recommend this restaurant. Please speak with your wife as I spoke with her several times and called to confirm the 23 on 10/16.

After reading through reviews on here and Facebook. There was a common theme that correlates to the…read moresituation experienced last night. Lack of accountability and ticket times can be improved. I'm not going to detail every little thing. Because after expressing my sincere critiques and observations for improvement, it was met with lines of defense and excuses of lack of communication. As in we didn't know there was going to be a presenter, why would I have requested projector and screen? There are 2 things that I feel set this entire evening up for disaster. Reservations for 10 at a private event, got there 1hr 20 mins early to situate the venue and inform restaurant that have had a lot of last minute confirmations and I believe we will have 16-17. At that point in time, if they could not handle it, we could have with a limited menu to allow the kitchen to handle the volume. I had just as much at stake with creating an great experience for my customers as the restaurant. Second the projector did not work upon arrival. So time was lost in getting that remedied verses staying on top of orders and keying them in. It took our server approx 14 mins to key in appetizers. 16 to key in entrees. Then it took 30 mins for them to come out. Then the salads came out in 2's and 3's. It took 40 mins to serve from the first 2 coming out until the last one coming out. I will also say that I didn't just sit back and watch this ship sink! It became clear that they were understaffed, underprepared and not efficient. So get me pitches of Diet Pepsi, Pepsi, ice tea and water. I will keep drinks full. I got plates when appetizers were severed and cleared for the salads. After 2 hrs from ordering (not keying in and kitchen receiving it) we asked to have entrees boxed to go. All in all it took a little over 3hrs to get the last entree out and out the door. Sheldon did arrive right at closing and came into the area, never acknowledged either myself or my other coworker. I had to get his attention to discuss this matter in which I was met with many lines of defense. He did make apologies that was met with, I'm just getting conflicting stories. Well I'm the customer and I'm always right. Not to mention I was here, I observed the entire events transpire. My job when I bring customers out is to ensure that the speaker covers the material and allows for 15-20 mins of conversation and dinner to be finished in no more than 1hr 30 mins. So doing this for 10yrs I know what's happening and the appropriate amt of time in which appetizers should be out, salads and entrees so I know how much time we have. I'm sure I will receive a comment detailing how majority of this was my fault however, I am coming from a sincere place in trying to help "work the kinks out".

Boards & Booze - bartenders - Updated May 2026

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