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    Boarding Pass

    5.0 (1 review)
    Open 7:00 am - 5:30 pm

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    Travel services

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    16 years ago

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    Sonoma Travel Services

    Sonoma Travel Services

    2.9(14 reviews)
    0.8 mi

    After being a customer of Sonoma Travel for over 20 years for our big trips, my wife and I will no…read morelonger be using their services. This last time was to plan our bucket-list trip to Fiji - 7 nights, split between 2 resorts We were working with the owner. The core issue is that she has continued to refuse to explain a significant price hike on the last itinerary she sent us. Basically priced 6 nights at 1 family resort as costing more than 7 nights split between 2 high end adults only resorts. We did NOT book our trip with Sonoma Travel, and do not plan to use her company again.

    Let me say.... The worst services ever. Not surprised to see three 1 star ratings. Debbie was in…read morecharge of our Hawaiian vacation. We booked about one year in advance because there was 12 of us - and we finally got a confirmation email about a month before we left. One of the names was a family member that wasn't even traveling with us. Actually it was my sisters first name with my last name. That person doesn't even exists. So a last minute change cost more and screwed up all the flight seating. She booked the 2 year old in an exit row, and when we told her that we don't think a 2 year old can be in an exit row she said "it's not a big deal" well- when we got to the airport we had to change all of the seats around last minute because - as we said - a 2 year old can't sit in an exit row. We asked her to book us a luau, and when she hadn't yet booked it a month before we were leaving... We decided to book it ourselves. When telling her that we booked it, she said "oh good, I haven't done that yet" So we booked our luau, we changed our names on the flight, we changed all of the family members seats on the flight... What did Debbie do again?

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    Boarding Pass - travelservices - Updated May 2026

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