Jose arrived early, patiently waited as our flight was a bit delayed, was very helpful with our luggage, navigated the trip very effectively, was very polite but not excessively talkative. Ben was also very responsive e and helpful with the booking process and again when I was not receiving the confirmations. Highly recommend Pure Luxury Transportation. read more

Had a great experience w Kevin Jones at Pure Luxury. He was on time, professional and overall great experience. Highly recommend the company and Kevin. He even shipped back our AirPods we left in the car. Top notch. read more

Kevin Jones provided a great experience today driving me to San Francisco and back. He was punctual, professional, and super pleasant. We had great conversation, and his positive energy made the trip really enjoyable. Highly recommend! read more

Great ride with Kevin! He is so kind. Very helpful. Safe and courteous. Would ride again! Thanks, Pure Luxury!

Excellent service. Driver was professional. Booking staff were very accommodating & easy to work with.

Kevin Jones from Pure Luxury Transportation provided an outstanding experience. His courteous and friendly demeanor made the ride enjoyable from start to finish. He was punctual, professional, and went above and beyond to ensure my comfort.The vehicle was pristine, and his local knowledge added a nice touch to the journey. Overall, I highly recommend Kevin for anyone looking for reliable and high-quality transportation. read more

Kevin Jones was a pleasure to ride with. Patient, professional, wonderful driver and great conversation. Lucky to have been paired up with him. read more

I called Pure Luxury for transportation for a lady celebrating her 100th birthday at an out of town venue. The limousine driver was so pleasant and courteous and made the event very special for all of us. I also used Pure Luxury for a winery outing for my out of town relatives. Again, great service. We didn't feel pressured for time, nor in any way. read more

We had a fantastic experience with Pure Luxury for our wedding transportation. Four shuttles, running on different schedules to different locations. All of the shuttles arrived right on time, were comfortable, and stayed cool even in the summer heat. The team managed the schedule perfectly throughout the night with zero issues, and communication on the day of the wedding was seamless--they made it so easy to coordinate updates in real time. We couldn't have asked for a smoother experience and highly recommend! read more

We used Pure Luxury for a work team event to Cline Winery. Jesus was our driver and he was awesome! So nice and very accommodating. We would definitely use them again. Thank you! read more

Hired Pure Luxury Transporation for airport transport from San Francisco airport to Napa for my group. Though I contemplated getting a rental car for the weekend and driving through rush hour traffic after a 6 hour flight, I am so glad that my group of 4 decided to split the cost to hire luxury transport and a drivers for both rides. It was SO worth it! The little details matter for a girls trip: a luxury black SUV, drivers in full suits, and Bluetooth capabilities to listen to your playlist. Bonus: you can drink and snack while in transport! My group drank wines paired with a portable cheeseboard on our 2 hour ride to Napa from the airport. I found the drivers on both trips to and from the airport and Napa professional, courteous, and safe drivers. On the way back to the airport, our driver even offered to take the photos of our group at the Welcome to Napa sign. I want to give a special shout out to Helen at the Pure Luxury Transporation office, who helped me coordinate both rides seemlessly. Helen was wonderful to work with, and represents how every company should have high standards of customer service. Thank you Helen and Pure Luxury Transportation. read more

Pure Luxury Transportation - Thank you to our driver who stopped by the famous sign to take our group's photo! - Limos Near Me - Petaluma, California

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Hired a 46 passenger motor coach from Pure Luxury for my daughter's wedding in Napa. We got so many compliments about how nice the motor coach was and how kind the driver was to our guests. The entire process was easy from getting a quote, to booking, to questions along the way. I rode the motor coach home and was surprised about how comfortable and modern it was. Excellent experience for our guests! First class! read more

Always great staff vehicles and service. Jennifer Buffo has been with the company since its inception and has the best fleet and service in the Napa Valley region read more

My wife & I rented a 27 person shuttle bus for after our wedding. I received a very competitive quote from the company, and working with Alexia was such a seamless experience. She was prompt with responding and was thorough with any questions I had throughout the process. The shuttle itself (Driven by Micah) was clean & up to date. I couldn't recommend this company more for your next event! read more

Hired two drivers for a wedding shuttle. The last stop on the contract was a bar in downtown San Francisco. Rather than completing the contract, the driver dropped off a bus full of drunk passengers far away from where the bars were. One guest told me that they had to explain to the driver that they were supposed to be taken to the last stop. It's like the driver wasn't even aware of the route. Passengers complained to me that they had to walk in the cold night over massive SF hills to find an indoor place. This is not the experience I wanted to leave my wedding guests with. When I contacted them for resolution, they basically just asked "so what are you wanting from us?" This felt pretty unprofessional. If you didn't fully execute on a contract as a business, you should be proactive in offering some kind of remediation. They then offered a "20% discount on the total contract" which I agreed to. It turned out they misspoke and it's actually more like 5% discount. When I pointed this out, they just said "oh sorry I wasn't clearer in my wording." In summary, basically at multiple steps of dealing with this business, they didn't do what they agreed to. Edit: just to provide some things they did do well, the guests told me the bus had great party lighting and it was a great atmosphere inside the bus. Fun ride, basically, until just the end. read more

We planned this trip 2 weeks in advance. They were 2 hours late for a Sunday wine tour. The driver (Scott) smelled like booze and ciggs. Then he proceeded to get lost at every turn. Totally clueless. We had 5 wineries on our day trip and ended up only going to 2. Total waste of money and time. Will never work with this clown outfit again. read more

We worked with Pure Luxury both for the pre wedding event on 7/20/24 and our wedding on 7/21/24. They were so easy to work with, easy to communicate with, it was great! Their busses and shuttles are top notch and super clean. Their drivers are excellent and were able to communicate with me where they had parked when the pre-designated spot was unexpectedly not available. For each night, they were on time and delivered exactly as promised. For our wedding, they made multiple loops throughout the night and tolerated my guests loud singing. The pricing was super fair. Honestly, I can't speak highly enough of them. Thanks! read more

Pure Luxury is the BEST when you're looking for transportation in Northern CA. It's so nice to be picked up in a nice, clean, fresh smelling sedan rather than taking your chances on Uber or Lyft and wondering how long that person has had their license! Most of all though, I love them for wine tours! No more worries about drinking and driving! The cost of the sprinter van (especially if there's a small group) is well worth it when you consider the alternative. And no, the cops in Napa and Sonoma don't give you a hall pass if you've "just been out wine tasting". Don't drink and drive. Call Pure Luxury! read more

Pure Luxury Transportation is a standout! As as wedding venue we have buses/shuttles here often. I never hesitate recommending Pure Luxury, they are sure to delight my clients. Professional, on time, dependable not to mention a beautiful inventory - these are just a few of the reasons you should use this reliable company. Ann Reed, Rosewood Events, Petaluma read more

Pure Luxury Transportation - Another safe, fun wedding. thanks Pure Luxury! - Limos Near Me - Petaluma, California

Pure Luxury was a dream to work with! They were responsive to emails, and most importantly, reliable. They arrived at my pick-up locations without a hassle, and brought my guest to the ceremony ON-TIME! So incredible that we started our wedding at exactly 5p. The best part is that they do not charge at time of booking, so we had a few weeks before the wedding to make changes. They truly helped our wedding day feel absolutely seamless. Even the guests commented on their timeliness! So grateful to have had them on our team! read more

I recently had the pleasure of using Pure Luxury Transporation for an afternoon Wine Tasting in Headslburg with some girlfriends and they were fabulous. The driver was super professional, on time (actually early), super attentive and just lovely. We had a 5-hour afternoon of wine tasting and he took us to multiple stops, working with our busy schedule and could not have been more accommodating. And on the bus were tasty snacks and cold beverages which were so nice on a hot day in Wine Country! read more

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WOW! This company is AMAZING!! My wife and I had a scheduled car rental from Hertz through the Foley Family Wine as part of a sweepstakes I had a won in 2019. A rental car was provided and paid for. But when we arrived in San Francisco to pick it it, Hertz said they had to have the physical card to continue. Even tough it was pre paid and Hertz had the credit card info, they still would not give us a car. (BOO TO HERTZ!) After an Uber ride to Napa, which is 60+ miles North, we arrived at our beautiful Hotel! That review to follow. After contacting our representative at Foley Family Wines, I was told there were no rental cars within 100 miles. I believe it! She called me back with better news! They had found this company, Pure Luxury Transportation and said we would have a limo for the 3 days we were there! We had 5 wineries to visit in the time there, so we had it all scheduled out. The first day we had a Lincoln Continental I believe and our driver was Steven. He was courteous, very professional and thoughtful. We had water bottles provided to us, but after he picked us up from each visit that day, we had fresh, cold new water bottles! The next day we had Douglas, and just like Steven, very professional and thoughtful! We had a huge Ford Expedition this day. It was huge, very comfortable and again, fresh water bottles and napkins provided! The last day we had Julian, in another beautiful Expedition! He took us back to San Francisco around noon. We had him drop us off at Fisherman's Wharf for lunch. He said he would meet us at our drop off point at 3:30, but after we walked around, we ended up at the Ghirardelli building down the street. We texted him where to meet us at 4, and he was there... outside the vehicle where he promptly opened the door for my wife! I let myself in, which I didn't mind. I had the traffic side and I just wanted to get in quick. Steven and Douglas opened our doors as well, oh, and they were all wearing masks and staying professional! I would HIGHLY recommend PURE LUXURY TRANSPORTAION for any of your transportation needs! We will should we get back to Napa or Sonoma! Beautiful, clean vehicles, epic service and very professional and friendly drivers makes this company way above standards! Thank you to Steven, Douglas and Julian for you service!! read more

Highly recommended! My husband booked their executive passenger vans to transport the sales team and their wives to wine country (50+ passengers). Our driver Luis was professional and prompt, arriving at the hotel at 9 a.m. sharp and patiently waiting for us at each excursion. He ensured we were hydrated throughout the day with bottles of water. The bus was spacious and comfortable. On the way back, some of us slept like a baby, and some were snoring LOL! Those are signs of a GREAT time had by all. Looking back at when we had our royalty wine & cheese tasting at Castello di Amorosa in the great hall, I still couldn't fathom how the bus accommodated all of us - wow! Thank you Pure Luxury Transportation for an unforgettable Napa trip and team building. The wives and husbands enjoyed every moment. We had a fabulous time! 'Til we meet again ~ cheers!!! read more

Pure Luxury Transportation - Limos Near Me - Petaluma, California

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Booked Pure Luxury Transportation for wedding transportation and they were absolutely wonderful to work with. Their staff was extraordinarily accommodating to our budget and quick to respond. Their drivers were very helpful on the wedding day and their vehicles were comfortable and clean. They made the entire experience as seamless as possible. I highly recommend them and will be planning on using them again myself. read more

Don't waste your time with this company. They were 40 minutes late. The guy went to the wrong airport. Fine everyone makes mistakes. The problem was he LIED to us for 40 minutes telling us he was 2 minutes away. So we wasted our time. If you have a place to be when you land, like we did, don't take this garbage company. read more

I booked Pure Luxury Transportation for my wedding transportation in the area and I am so glad I did. I wanted to book transportation since our venue is on a mountainy road that can be difficult to get to and I did not want our guests to have any trouble, especially after some drinks. However, when I first looked into this with some other companies, it was going to be exorbitantly expensive. When I got a quote from PLT, I was pleasantly surprised to find the total to be around half of what other companies were quoting, including tax and tip already. I thought it was a fair price. The people at the company were very responsive throughout the process with all communications leading up to the day of. On the wedding day, the shuttles were timely and multiple of my guests actually commented on how much the loved the shuttles and how well the drivers had treated them. Apparently the insides of the shuttles were very luxurious feeling. I still have no idea what the inside looks like since I've never seen a photo (and I'm curious!) but apparently people loved it. I felt compelled to write a review because transportation was one of the only things I was stressed about leading up to the wedding (because I would have no control over whether the driver showed up late preventing my guests from arriving!) and it all turned out wonderful. Would highly recommend and also consider booking again in the future if I need a private wine tasting tour in the Napa area :). read more

Wonderful airport service with friendly drivers! Highly recommend using this company.. especially if you are traveling in big groups! read more

I was tasked with organizing a birthday outing in wine country for 7 women. A dear friend recommended Pure Luxury and I'm so glad they did! Alexia Grier was fabulous and helped with every stage of planning our fabulous day. She organized some amazing tastings and wine experiences that I would have never known about and also made sure to offer different price points to give us some options. Alexia diligently followed up in a timely manner to confirm every last detail - even when she was out of the office on vacation. Truly a wonderful representative of Pure Luxury and also just delightful! Emily our driver was absolutely fabulous - attentive but not intrusive. She was on top of everything all day (offering water, removing bottles and trash, setting us up with Bluetooth so we could take turns dj'ing and still took the time to make sure we knew the safety exits.) She is a total professional! We had an absolute blast and everything was 100% outstanding! It was so truly wonderful to organize something special and not have a single hiccup. Pure Luxury is the reason it was all perfect - their attention to detail really made our day amazing! Jennifer Buffo - the amazing owner of Pure Luxury also checked back in to make sure everything went well - talk about amazing follow up. I've never been so impressed with a transportation company. Well deserved and hats off to this wonderful transportation company - first class in every way! read more

I've never been disappointed by Pure Luxury, from the Sprinter Vans to the sedan, always spotless and comfortable. We had our latest great experience this past Saturday with service from Petaluma to a winery event in Dry Creek valley. Our driver, Yemane, was very friendly and professional. Thanks for your commitment to exceptional customer experience. read more

We booked a package for two to tour three wineries in Sonoma, and it was a great experience! The car was nice and clean, our driver was friendly and knowledgeable, and the wineries themselves were very pleasant. The tour was well paced, so we weren't wasted by the time we were dropped off at the hotel. One minor gripe is that there wasn't an interface to buy the tour directly from their website; I had to fill out and scan a form. I understand that they have to check the wineries' availability first, but the payment could be easier. read more

Mr. Ray was the awesome Driver we had for our Lovely Cheese, Beer, and Wine tour through Anderson Valley for the CA Artisan Cheese Festival. Lovely and clean space, amazing hospitality and great customer service. Wouldn't think twice about using this service again and would request Mr. Ray! read more

Had airport drop off and pick up, they were wonderful and really helpful when I made the reservation, they called me back with a better price without my asking, so nice read more

My family has used Pure Luxury Transportation several times now for larger family outings ( up to 14 people). They are wonderful! Worth the expense every time. No worrying about parking, picking up your older or younger family members as close to the entrance of your event as possible. Plus you get to just visit and enjoy the ride to and from, instead of being in separate cars. All our drivers have been knowledgeable good drivers. I can definitely recommend them and will continue to use this driving service in the future. read more

Pure Luxury Transportation - Limos Near Me - Petaluma, California

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We had a pleasure of having Pure Luxury as our transportation in Healdsburg recently and we had such a great time!! Amazing how responsible and made everything work for us! A full day of adventure in Wine Country & I highly recommend them for your next trip to the Napa/Sonoma Area! Don't drink & drive they do the driving work for you safely! read more

Pure Luxury Transportation - Isabel Freeman with Pure Luxury Transportation - Limos Near Me - Petaluma, California

Booked a SUV for four people, to travel to a concert. Was late showing up to pick us up and was an hour late and very rude on the return trip. read more

We used pure luxury for our wedding transportation. They were on time and professional. Not to mention Gina got back to me so quickly any time I needed to adjust something. The whole experience was great! read more

Driving home late at night on May 14,2019 between 10:30 and 11:30 pm from the Napa area a large purple bus with four headlights on turned left behind us. We were going the speed limit and towing a boat. The bus had "Live Vineyards" written in white on the side, and like I said was purple. (S)He was aggressively driving and tailgating us the entire way on the dark two lane highway, so when we got to the passing lane at Carneros Winery, we stayed to the right and slowed down, hoping this reckless driver would pass us. He didn't and then after the narrow turns at Stornetta Dairy once again tailgated with all four headlights bright as can be. All the way back to Petaluma he was way too close for comfort, because there have been many tour buses that have crashed due to unsafe driving. As we turned on Adobe Rd we thought again, he'd head towards the freeway. Nope! He still was on our butt like he was on fire until Corona Rd, where he FINALLY turned off. That's how I figured out the bus is parked at the Pure Luxury Limo company's lot. I am highly disappointed to see this type of driving from what I had considered a reputable company. I am hoping management can pinpoint the driver and ask him to exercise more caution driving the company car, because getting home safely is also part of a good driver's responsibility. I drive professionally in a deliver truck and I would never follow this closely, even in my own personal car which can stop on a dime. All that extra weight requires a longer lead time. Edit: I appreciate the response from the company, and hope the follow up results in a more attentive driver. Thank you. read more

I don't leave reviews often because I'm not a review guy, but I couldn't help myself after my experience yesterday. My girlfriend booked us some transport for my bday in Napa, and we were privileged to be driven around by Charlie. He was the most incredible driver and person I've ever met. He drove us around safely, checked in on us, and made sure we had the best day. I wish I could invent words for how awesome this man and this service was. Charlie, you're a real one. 6 stars man!! Thanks for making my special day even better than I could've dreamed of! read more

We worked with Pure Luxury Transportation for our August 2022 wedding and everything went smoothly. Pure Luxury was super responsive and it was easy to book with them. The drivers were on time, courteous, and we had no issues with our transportation, which was a big relief! read more

We used Pure Luxury for four separate events during our wedding weekend. They were incredibly professional, their vehicles were very clean and safe, and their drivers were lovely and excellent drivers. Lindsay was our point person for all of our reservations. She was extremely responsive and helped us with making multiple adjustments leading up to our wedding. Pure Luxury exceeded all of our expectations. It was so nice knowing that all of our driving needs were being taken care of. We didn't have to followup with them or worry about a thing. They were extremely reliable, showed up on time to every event and kept us on schedule. read more

Pure Luxury Transportation - Limos Near Me - Petaluma, California