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    BNB Events Decor

    3.5 (10 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Services - BNB Events Decor

    Equipment rental

    Event planning

    Party equipment rental

    1 More Service

    Wedding planning

    BNB Events Decor Photos

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    Party City

    Party City

    (3 reviews)

    Not sure if this visit was so awful because I went on Halloween Day, or if it's always a sh*t show…read morein there. I may never know. The parking lot has ample spaces but the spots are taken up as everyone and their mom seem to frequent this plaza. There's a lot of traffic congestion from pedestrians AND cars, that lot could use someone to stand and direct folks. Plus, it's just a gross lot, raggedy looking. So is the building Party City is in. Looks run down, in my opinion. I finally was able to find a spot but had to park crookedly. I went into Party City and man...there were SO MANY PEOPLE IN THERE, they were basically hanging off the rafters! Most folks were in a checkout line, but I'd pre-ordered and prepaid for my stuff. I followed a sign that said Pickup farther down the checkout counter, but there was a line over there too. I asked the folks in it if they were picking up items, but they told me they were there for balloons. And indeed, there were 3 girls in the "pickup" area blowing up balloons. I wasn't trying to deal with the pandemonium of the regular checkout line, it was much longer than the "balloon/pickup" line, so I stayed where I was. When I was 2-3 customers back from the front of this line, one of the girls blowing up balloons asked the line if everyone was waiting for balloons. Everyone said yes, but me, and she asked me my last name, which I gave her, but she didn't scurry off to get my order. 5-10 mins later I was at the front of the line. Another girl who had been blowing up balloons asked if she could help me so I had to repeat I was picking up an order, gave her my name, then had to tell her what was in the order, wth? She actually did scurry off and eventually came back with a bag for me. She handed it over, didn't ask for ID, nor did she seem to scan the bag for inventory purposes. [shrugs] I was just happy to be able to leave that place, it was a mad house! I got home and tried on the witch shoe covers I'd bought and they didn't fit over my shoe. They were supposed to be one size fits all, but clearly they weren't. I intended to take them back, but checked the Party City return policy. Unfortunately because I picked them up after 10/24, I can't get a full refund on Halloween stuff, only a store credit. I get why this policy is in place, but in my case, I'm not trying to wear a costume and bring it back after the holiday. The shoe covers didn't function as advertised! I'm pretty over Party City at this point and will do a better job next year of securing a Halloween outfit well in advance so I don't have to rely on Party City last minute.

    This store is the absolute worst. I have spent HOURS over the last couple of weeks trying to…read morecancel a balloon delivery order and NO ONE at Party City - either physically in this horribly run store in Catonsville or at the Corporate Office or on the online chat - can actually do this, apparently. I was actually told that I had to let the balloons be delivered and then I had to reject them in order to get a refund. Which is an absolutely ridiculous waste of their time and of materials. NEVER use this place if there is a chance you might cancel your party (which I had to do b/c of COVID...). Just completely and utterly incompetent.

    BNB Events Decor - eventplanning - Updated May 2026

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