Smooth sailing for the whole process. Everyone was patient with my restless , senior dog and made…read moreus feel welcome . Financing guy Patrick got me very close to the number I wanted for payments and improved the interest rate from what was originally agreed. Abigail was helpful and personable and everyone has excellent manners. they gave me a fair trade in value for my 2016 outback that was used for work and I am grateful for that . Thanks again.

Went for an oil change and appeared i need a repair about $3000 dollars for my Subaru VX. David was…read moreshowing me of a video taken from other car that had issues cracked bottom threatening by saying my vehicle is nOt drivable and I should leave it for repair. Showing scaring video from youtube with vehicle had their tire off. My gut Feeling always write! Went to pick it up and David kept me 2 hours. He was rude! seemed upset to cancel my service, delayed and act very strange. Finally before i got my keys he said : You will hear rattling and noise that wasnt there... cause mechanic start putting it apart. I made sure to text David and called him asking to DO NOT START LABOUR ON MY CAR UNTILL I CALL. He still did not hear me. Finally took my car to my mechanic to get second opinion and all the claims done by David was a lie. That is not all. Don't have time to explain everything happened in details. Advise to everyone is run away from this scamming place. Horrible place to service your car! Unless you just want to pay for non existing problems .. Good Luck evryone! A.M.

I purchased a vehicle here and later found several issues that were not disclosed including but not…read morelimited to previous repaint on the front end, unrepaired dents listed on the Bill of Sale, and wheels different from what was shown in the ad. Even airbags warning light also came on at delivery and they asked me to drive it away. When I raised these concerns, the dealership repeatedly denied all issues and did not provide any practical solution, so I decided not to argue further. I have filed a complaint with OMVIC and submitted all documents. Depending on the outcome, I may also pursue Small Claims Court. Please get an independent inspection before buying if you still want to purchase a car from them. 避雷这家坑逼车行，真的很坑而且你跟他讲什么都不会给你解决只会抵赖，买车前一个态度买完后就另一态度了，买完发现这车前面可能撞过，连气囊在提车的时候都是坏的，已经投诉到omvic，可能会给他们内部处罚，接下来可能走小额法庭，真的快给我折腾的我心累，他们直到我发这条评论的时候（已经试着协商俩月了）都没有任何回应。买车前千万要找人验好，我本来以为这边不会这么坑，没想到全世界的车商一个样，各位千万小心谨慎不要头脑一热就买，不然给你带来的是接下来很长时间的头疼和麻烦，车商无论说什么都谨慎听信，千万不要头脑一热过于天真了，祝好运 이곳에서 차량을 구매한 후 인도 직후부터 전면 범퍼 불량, 깨진 헤드라이트 브래킷, 재도색 흔적, 광고와 다른 휠, 그리고 안전 경고등까지 여러 문제가 드러났습니다. 그러나 딜러는 모든 문제를 부인하고 어떤 해결도 제시하지 않아 큰 실망을 느꼈고, 더 이상 논쟁하지 않기로 한 뒤 모든 자료를 OMVIC에 제출했으며 상황에 따라 Small Claims Court도 고려 중입니다. 제 경험을 그대로 남기는 것이니 중고차 구매 시 반드시 독립 검사를 권합니다.

I just purchased a 2018 Hyundai from Ryan & Shay and the service was spectacular…read more They both assisted with an eco friendly vehicle for me and this vehicle they recommended suited my needs. I love how clean the place is and very welcoming. The lounge is stocked with all sorts of beverages to quench your thirst. I would definitely recommend this dealership to my friends and family. Top notch service.

my name is VINCENT, I purchase vehicle from your dealership this pass weekend, your representative…read moreSTEPHANIE KINGSLEY and LUCKY HAYER was a 100% helpful and represent your dealership well. THANK YOU.

I should have taken the time to read some of the past reviews before engaging with Whitby Toyota…read more Unfortunately, my experience only confirmed what others described regarding that location, including a troubling lack of professionalism, not to mention basic courtesy. My partner and I had made specific arrangements with Allam Bachir regarding a new vehicle purchase. Yet when we showed up as scheduled, we were told they would not honour the agreement we had made the previous day. When the Sales Director, Richard Alam, was contacted, he simply confirmed that decision in a dismissive, unapologetic way ... and walked away ! This kind of attitude, not only from the team who had misled us and proceeded with lying to our faces, but also from their management, is simply unacceptable. Thankfully in our case, this occurred early enough in the process that we had not yet committed to anything. Needless to say, we will be taking our business elsewhere.

Bought a used car from a salesman named Duane Mohamed. Had the car for less than two months and had…read morea fault notification for all wheel drive come up. I contacted Duane and he immediately told me there was nothing he could do for me . I purchased an extended warranty that includes powertrain and was basically told too bad by this guy. I will be fighting it but stay away from this dealership and this sleazeball sales man . He's been paid and obviously doesnt care about customer service now

I scheduled my vehicle to be taken to Menzies Chrysler after hearing a grinding noise coming from…read morethe drivers side front tire. Once my vehicle was at Menzies Chrysler the technician stated that he took the vehicle for a road test and could not hear any abnormal noises. So I picked up my vehicle after paying the $185 diagnostic fee. I asked to speak to the mechanic who drove the vehicle and asked if he could take a drive with me in the vehicle. The entire drive I sat in the passenger seat and the technician drove with the window open and kept saying he couldn't hear any noises. When even I could hear the noises in the passenger seat. He told me to continue driving the vehicle until the noise got worse and bring it back in. Last Thursday (2 weeks after my appointment at Menzies Chrysler) one of my employees called me stating that the drivers side front tire wheel well was smoking and that the truck was very hard to steer. We had the vehicle towed to another ram dealership in Stouffville where they gave me an entire page of repairs required to fix the vehicle. The Stouffville ram dealership mechanic showed me that the drivers side front wheel bearing has a catastrophic failure which caused the brake caliper, brake rotor, brake pads, and front axle to basically melt. Now with over $5500 of repairs needed the Menzies Chrysler service team continually state that the problem has nothing to do with them and that the truck left them 100% mechanically sound. Even after bringing all documentation and photographs to the Menzies Chrysler service team they continually say that there was nothing wrong with the vehicle when it was at their dealership. After confronting the mechanic and the general manager instead of them coming up with solutions to remedy the issue they try to blame me because I had changed my own front breaks about 9 months prior. And further more when speaking to the technician and asking him if he has removed the front tire to take an in depth look (after paying the $185 diagnostic fee). He told me there was no reason to take the tire off because he hadn't heard any noises. As an experienced mechanic he should have done his due diligence, instead he was negligent in his practice and the general manager covering his mistake. Never will I return to this dealership after this experience.

Do not buy cars from this guy. Very untrustworthy and when you come to him with problems with the…read morecar he blames it on you. Put the wrong bumper on the car, wrong battery installed in car, didn't want to replace brakes when going to purchase

Tried to contact this dealer numerous times about a truck they have for sale but no response. They…read moreshould remove the truck if its not for sale.

This dealer really does live up to the old stereotype of the "used car salesman", even when selling…read morenew cars. The sales agent will say anything to make the sale, being dishonest about features the car may or may not have or claiming they don't sell a certain brand of winter tire in order to make the bonus sale for pushing a particular brand. When it comes to servicing, despite making an appointment for a specific time, they have no intention of actually servicing your car then. No, this is just an appointment to "drop off" your car, and they'll get round to it sometime during the day when it suits them. Be prepared to wait for many hours for what should be a simple and quick service. When you complain, the salesmen promise to make things right, until it actually comes to making it right. Then they deny ever offering to help you and will reluctantly let you speak with a manager. A manager that will either tell you he can't do anything, or to take your complaint to GM head office. If you do take you complaint to GM, they refuse to help you saying you have to speak with the dealership. We've had nothing but dishonest and disrespectful treatment from Ontario Motor Sales, and consequently will never buy from them again.

I wanted to thank you for the great service I got from Harmony. I came to buy the cheapest second…read morehand car, and left with a brand new car we love. Harmony was so responsive and nice! Thank you so much.

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

If I can give it less than 1 star I would. Since I bought a…read morecar from this dealership I hate their customer service, and the maintenance depart is the worst I have every dealt with. Car was making a noise when I hit 100-110k, I didn't notice when I bought it as I drove at 80 when I test it. I told them when I noticed it, no one care, then I took it in and they checked it and changed one tire and said it's good to go. I noticed the noise still there, they wouldn't come with me or even take it on the highway to test it saying it's danger to go above 100k, I said yes but even 100k you still hear it, this is the normal highway speed, still no one cared. A few months later I changed the tires to winter tires but the Mechanic didn't noticed the difference until the summer when I went to change the tires at Costco back to the summer tires, they refused as the tire the dealer changed was different one and Costco can't take the liability as this is danger. When I went back to the dealer they said it's compatible and they won't do anything. I ended up buying a whole new set costing me $1500. Then tried to install dashcam, the guy that installed it noticed something wrong with the rearview mirror as it should hook to it for power and it had no power, so I called in and they said go to the guy that install it, I tried to explain the power to the mirror has been missing since I bought it as I didn't know, I'm not a mechanic, then they said it will cost me to go to diagnosing. I will never go do maintenance there or buy another car from them ever again, and will make sure all my friends and family know.

Took delivery of new Civic in Oct 2024 and the vehicle had deep scratches on DS mirror, the door…read morepillar panels were all scratched, a door was out of alignment and there was a chip in the front DS fender. Pretty sure the PDI is supposed to catch these issues and they should be addressed before the customer picks up the vehicle. The dealership agreed to replace the panels as well as replace the mirror assembly. Panel replacement required that the trim on all the doors also be replaced. The dealership had the vehicle for about three days and when I picked up the vehicle I discovered fresh scratches in the paint on the PS windshield pillar, DS window pillar, both mirrors as well as on the window seals along the door. There was a dirty fingerprint on the cloth door panel as well as dirty dust fingerprints on the PS door panel. The same dust/dirt marks were also on the edge of all seats closest to each door. I also discovered that they did not replace the mirror assembly as was promised and written on the work order. I sent numerous emails to the assistant service manager Sarah Evans as well as the sales manager Trevor Carew as well as the general manager. This was in November, and at no time has anyone from the dealership attempted to contact me to address my concerns. I realize problems can arise when servicing a vehicle, but professionalism would dictate doing the right thing and addressing the issue rather than ignoring the customer and hoping they will loose interest. Taken from the Whitby Honda website: If you're part of our "family", you already know about our commitment to outstanding customer service and satisfaction and to being your dealership of choice in the region. Sounds like a great commitment, unfortunately, I found that this is not always the case!

I bought a 2009 Genisis Sedan from Frank and Flo St. Pierre last Saturday picked up and took…read moredelivery of my car. It was cleaned and detailed and given an oil change it smelled Like a new car when I picked it up. Frank and Flo have bent over backwards with the after delivery service my battery died the night I drove downtown Toronto Frank came to my house the next day Sunday on his day off purchased a brand new heavy duty battery from Canadian tire and installed the battery for me and gave me 40.00. Cash to reimburse me for the 25 dollars I spent in the taxi cab to boost my battery in Toronto. Cannot say enough good things about Frank and Flo the owners of Oshawa Rick cliffe Auto highly recommend them and good clean cars at very competitive prices.

From the owner: At Rockcliff Auto Oshawa, we're a small family business and we care about helping our customers…read morefind a great vehicle within their budget. We offer NoCreditCheck financing with affordable monthly payments, no matter your credit situation. Come experience the difference!