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    Photo of Lisa H.
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    5 months ago

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    9 months ago

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    3 years ago

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    11 months ago

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    3 years ago

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    3 years ago

    Friendly and helpful is important to me and this Larkspur branch is both. They have successfully transitioned into a parent bank BMO " B mo"

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    2 years ago

    Horrible customer service as BMO. Untrained staff isn't bright. Painful. Simplest transaction takes forever.

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    4 years ago

    The manager of the bank Cristino Rivera threw change at me as I walked out after closing my account. I have contacted the police.

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

    I used the ATM, and it worked perfectly......Street parking was easy, I will be back

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    3 years ago

    I've been coming here for several years. Stan is the best. Helpful, courteous and super efficient.

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    6 years ago

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    5 years ago

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    6 years ago

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    15 years ago

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    Wells Fargo Bank - Wells Fargo in Corte Madera, CA

    Wells Fargo Bank

    (22 reviews)

    Working remote requires me to make deposits on occasion. My commercial banker gave me a business…read moreATM card. Thank goodness. Made my day job so much easier! You can deposit up to 50 checks with one transaction. Plenty of parking and no waiting in line! And, I feel much safer here!

    First time ever leaving negative review, not something I'm comfortable doing, but thought it might…read morehelp me in this situation. My eldest brother passed away in January of this year from cancer while living in California. I'm residing in NJ and having been flying out to wrap up his estate. While in the process of taking care of his affairs, received a letter from Wells Fargo about renewing his safety deposit box. This was news to me because he did his banking with Bank of America. Which I would rate a 4 for the way they helped me. I contacted the division of estate planning at Wells Fargo and filled out all the appropriate paper work (beginning of April) and they said I just then needed to mail in a payment for a locksmith to open the box, and then they would send me the contents,. I did send the check and along with the payment a letter to the Bank Manager and asked for him to reach out to me once received. I have not heard back from the gentleman, called 4-5 times, emailed and have called back estate planning office and they have tried to reach the manager to no avail. At this point I figured this might help. I would like to finish this because it's difficult dealing with this and just would hope that when they say sorry for your loss, that actually meant something. If someone could reach out and help me, I would greatly appreciate it.

    Bank of America - If you have something better to do than wait in lines of this scale in order to execute simple transactions, try another bank

    Bank of America

    (26 reviews)

    Just an answering service without being able to leave a message. This is not a legitimate business…read moreno matter what name. Shame on them.

    I'm beyond frustrated with this branch. I have no words…read more I've had problems with them before. Every issue I've had revolves around the ATMs. The first issue is regarding the ATMs dispensing money in $20 bills. The machine spits them out and they're visibly damaged. I try to deposit the cash that has just come out of the machine into another account, the machine rejects the cash it just dispenses. Lots of the bills are taped or defaced and should not be kept in circulation. This, however, is not even close to the real issue. Yesterday I went to deposit a large amount of cash, a little under $1k. The machine accepted a large portion of the bills and then started rejecting the rest I was trying to deposit, spitting out the bills. Then the ATM froze. Yes, this can happen. The machine froze with the cash drawer open, just sitting there, with my card still stuck inside. I called the number on the ATM, that number that no one ever wants to call. They were incredibly unhelpful and told me that I needed to stay with the ATM until the cash door closes, which could take up to 30 minutes (you know, screw any of my travel plans or being stuck on the freeway in rush hour to the airport because of this). The associate told me that the account would show a certain amount being credited to the account from the deposit and that the balance would "settle overnight". Next morning, of course, account balance is wrong. I'm really worried that they have stolen some of my money and have called and they told me they were opening an investigation. This branch sucks. The ATMs are problematic and old, and there have been several robberies of this corner of multiple banks in Greenbrae. Do yourself a favor and go to the Corte Madera location instead, or even the pop up ATM in Luckys in Larkspur which takes deposits. Avoid this one.

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (4 reviews)

    I recently had to visit this location with my grandma due to a voicemail she received about an…read moreissue with a deposit she had made on a Friday. I had to calm her down throughout the weekend letting her know we will handle it Monday. When Monday arrived we tried calling but no answer so we decided to drive over and show up in person. Thankfully there was no line at all, but before even making it up to the teller we were told that their system was currently down. We were just going to ask for a somebody in management anyways, so we approached the financial advisor offices along the side and explained the issue to one of them. She was then able to have us meet/speak with a manager named Shilu (my apologies if spelled incorrectly). Shilu was beyond amazing! She was very welcoming, respectful and polite the first minute we entered her office. She listened, clearly explained the issue, and every question we asked her responding answers made it just so easy to understand. She gathered our information and said she would look into the issue and give us a call when things get resolved. Usually when businesses say that it usually takes a week or longer for them to call back or not even call at all and one has to call them to ask. Not this time though! Shilu literally called the very next day on Tuesday morning to give an update and let us know there was nothing to worry about and that everything was resolved and good to go. She even said greetings to my 3 year old cousin which she remembered her name! Overall, if it wasn't for Shilu I would have gave BofA just one star, but she definitely provided the most outstanding and excellent service I've received doing banking. Thank you for all the help Shilu, it's greatly appreciated! (And again, I apologize if I got the spelling of the name wrong)

    Worst bank ever. Only bank with huge lines and one teller. They also let people cut the line , they…read morereally don't care about the customers like Chase does. Messed up my deposits before too. Please avoid!

    BMO - banks - Updated May 2026

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