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    Chase Bank

    2.7 (14 reviews)
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    Services - Chase Bank

    Personal banking

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    7 months ago

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    Redwood Credit Union

    Redwood Credit Union

    (67 reviews)

    The whole San Rafael RCU branch has great manager and staff - this week Guillermo G was especially…read morehelpful! He's helped me over the years, always calm, reassuring, experienced (he'e been there for years) - this time I was stressed out about this and that banking matters, he suggested I make an appt to come in and meet with him, and he offered to help me do everything - I came in, we sat down at the desk in a quiet office - and everything I had been putting off for a year - he was there on the phone (for me!) smoothly handling things here and there - and he/we handled all of it in about half an hour! I finally got set up for online banking, linked it with my other bank, set up to transfer between accounts, created facial ID and new passwords where needed - everything I could not confront doing myself and had put off and avoided for a year - he smoothly quickly made happen like magic, with calm, competent friendliness - truly outstanding service - TY! I have been there about 20 years - I highly recommend this branch and it's great staff - TY!

    Hate this bank. Yes, interest rates are lower =- but the amount of time you spend trying to find a…read morehuman is ridiculous. They force everything on line - no human contact this is why i stopped going to safeway. Terrible service. and then everything is forced on you to get the information through their paranoid security systems. HATE THIS BANK Can not reach a human and then everuything is encrypted and they force you to download apps just to open an email did i say i hate this bank?

    Chase Bank - banks - Updated May 2026

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