I have had several immediate issues that needed taking care of in an Urgent manner! Kim has been a…read moreGod send to me in this regard. The issues I have had have been no short of difficulty. As far as the care and attention she has devoted to each and everyone of these issues is above and beyond. I am a business owner and have done business with chase for over 16 years. I can say In a world that is no longer customer service friendly, she never fails to renew my faith. I would highly recommend this branch for all of your service needs. If I could take her on as a member on my board I would. She deserves a plaque made of platinum. Im not the easiest person to deal with as I have the "everything now" mentality. Kim keeps me loyal to Chase Bank due to her skill set and mannerisms. She maintains a calm disposition and never makes me feel like the impossible is impossible. I have to say, she did not start out as my business banker but seeing her in action makes me wish I could have. Customer service and attentiveness are extremely important to me. She exudes knowledge of this and demonstrates it in her performance. I am BLOWN away in all aspects. There are not many I trust in dealing with my personal nor business matters. But I always feel 100 percent confidence in Kim. She is exceptionally exceptional. JP Morgan, you know my accounts and know the importance of this review. Please reward such wonderful employees as they keep a customer like myself a loyal customer. Kim, thank you for all that you do and the team work you promote. Kind Regards, Christina Corley

This is a convenient location for my banking business. Tellers are pleasant and efficient. I was…read moredone quite quickly. Shared parking and a drive through available.

Very customer focused. When my wife died the staff was very sincere and helped me through a…read moredifficult time with processing the changes.

They are too bogged down in bureaucratic BS to get anything done. I tried to open a simple checking…read moreaccount. I spent over two weeks trying to fulfill all of there requests for documents, background checks (for a checking account?), and explanation of business operations (processing maybe 1 or 2 checks per month). They sent all of the certified documents to "internal review" only to come back and say "NO". They gave no reason, other than the company name contained the word "financial". WOW

I have business and personal accounts here and have yet to experienced anything negative to report…read morewith this branch. I had considered pulling my business accounts due to the handling by the small business corporate rep but the local branch took it over and has since turned it around. Customer service and helpfulness are spot on. We treat everyone with a friendly demeanor and therefore receive the same in return. Most situations can be resolved locally and they try their best. Corporate is another matter but I have found with most banks or large corporations you don't really matter. That's why we stick to this branch.

I like the way the ATM is inside a glass enclosure at this branch. It helps when the sun is…read morebeating on your head. A quick use of the ATM and I was done. I wish we had some shelter at our local ATM.

I did banking the old fashioned way. I visited them to take care of my banking business. I got…read morethings done quickly and efficiently. Shared parking lot.

All of Chase sucks. Zero customer service and always rude. I would rather bury my money in a can…read moreand dig a hole in my yard and much rather go to a loan shark than have a mortgage with them. Credit score of 800 and $100,000 liquid in the bank and they don't want business.

Chase tellers and bankers are polite and helpful. I had some questions on one of statements. The…read moreteller took the issue as far as she could. She then directed me to a banker for completing. She explained the issue with the very proactive banker. He was able to resolve everything quickly and with extreme patience. Thank you. They have their own parking lot.

I needed information on purchasing euros for a trip so tried calling the branch to get information…read morebefore going to the bank and after repeated calls no one would answer the phone!

Cooper State Credit Union Anthem AZ I would like to…read morerecognize Eileen for providing outstanding customer service. They have excellent communication skills, are knowledgeable, professional, and consistently make customers feel welcome and valued. They are a great listener, take the time to understand customer needs, and explain banking transactions clearly and patiently. Knowledge of products and rates available. Thank you Theresa S

I have been a loyal customer to copper state cu since 2004 when I moved to Arizona. I have never…read moregone to another credit union or bank. Unfortunately last month I truly hate to admit it but I was a victim of serious scam and fraud. It takes a lot for me to admit that I fell for this horrible bull shit and I still don't understand how it happened! I will not get into details other than I was trying to make a Zelle transaction to sell a grill I posted. From the very first contact I received from these people turns out to be completely a scam. Once things were in progress and I had a horrible feeling about what was going on I called the fraud department. They put a stop on my debit card and told me to contact my bank for any additional help or answers to questions. This was a Saturday so on Monday I took the day from work and went to my local cscu. They were very helpful! They contacted the fraud department and the branch talked to them and I talked to 2 different people in the fraud department and gave them all the information and details and gave phone numbers to all the people that were involved. I once again was embarrassed and ashamed and completely disgusted in myself for allowing this to happen!!.. But the woman I talked to on the phone that Monday morning from the fraud department assured me that these people are professionals at scamming people and rushing them and confusing them and convincing them to do what they say. It was so confusing and frustrating. She told me that it's not my fault and they will do their investigation and figure this out. Again, I gave them all the contact info and numbers of these people that I dealt with. All in all Copper State credit Union did not back me up and basically said it was my fault and they will not insure the money these scammers took from me. In total I lost $4000. I have lost 4k of my hard earned money that I will never see again because of my stupidity!.. I just seriously cannot believe that I have been a member of this credit union since 2004 and they do not have my back and still have the audacity to tell me " Thank you for your business and look forward to helping you in the future "...: My world got turned upside down and had to close my account down and open a new one after 22 years and out my money!. Shame on me... *I just noticed that yelp attached this review to the Anthem branch... This review does NOT reflect on the Anthem CSCU at all!! They were very helpful!!*

I've been a BofA customer for 30 years in multiple states. I have been using this branch for 5…read moreyears and have had competent and friendly service every time. I was motivated by reading a negative review that appeared on yelp and wanted to offer a different point of view. Don't give up on this branch.

I usually don't do one star reviews but every time I go into this branch they tell me that I should…read morebe doing my transactions online or at the kiosk. I do 99% of my BOA business transactions online. They then tell me how they would personally do the one item I can't do online which doesn't work for me. Then they say ok it's going to take me awhile to log into my computer. I'm writing this review because I feel the hours and days they are open keep getting cut. The customer service is non existent. I think they are forgetting they are using our money to stay in business. It just doesn't make sense to me.

I was a former Chase customer due to an employee at another branch. Well, it's been a couple of…read moreyears and I decided to try them again. I must compliment Chase overall on their use of technology. It's the primary reason for me coming back. Their impressive list of locations is also great, but other banks are still implementing mobile features that Chase has been using for years. Now if they can just help me get that money tree to grow.... So, Don V. at this branch was spectacular and made my return very easy. He helped me with multiple account openings and made sure I was completely satisfied. Look, they have a lot of employees and some of them are bound to be idiots in search of a village, but when an employee represents their brand well and makes you feel like a customer instead of a number, they deserve recognition. Good job, Don!

I had to give it 1 star because zero stars is not an option. I have never seen a more inept group…read moreof staff in a single location. From wait times to failed services, I would recomend you run not just walk away from this location. I was at another location and walked out because no one would help us. This seems to be the culture of Chase.

Great location with very nice facilities. Parking is super easy and there's a drive-through if you…read moreare too lazy to go inside. Best part: indoor ATM with secure entry at night (so you need your card to get in). Always makes me feel safer. I went here last week to activate my new debit card. I tried to do it at the ATM and then went inside to make sure everything was in order. I walked in and there were two people being helped. Although I was the only person in line, a teller walked all the way across the bank to help me out. Great first experience!

This Wells Fargo is awesome and also located in Troon!…read more This bank is always clean and the workers are always so friendly. It usually never gets too crowded so it is nice coming to and not having to wait in line. It's located in a beautiful area so what's not to love?

Absolutely the worst branch in the Scottsdale no customer service and incompetent employees who…read morecan't even cancel an account

The new account individual was chewing gum and drinking a softdrink at her station. The male teller…read morewith long shabby hair who didn't bother to look up. Four employees in this tiny supermarket branch. Ridiculous.