I'd score KZ lower if possible. I brought my car there for a transmission repair. The car was in…read morepristine condition. not a scratch on it. It's a summer car. Convertible. Yea KZ, you know who I am. That little red car you butchered. When I picked it up it had a deep dent in the nose and deep scratches on the trunk. The car only weighs just over 2000 lbs. The parking lot is flat. You didn't need to push the car very hard to move it. Some asshole shoved the car into another car's trailer hitch. The dent is over 1/2" deep. You can see the roundness of the dent that clearly shows that it was smashed into a trailer hitch. Additionally, the same asshole dragged his finger's into the trunk paint. The car has a bumper moron. Why the hell did you need to drag your fingers down the trunk lid? I am convinced that this car was damaged on purpose. All that said I will never ever take a car there again. I recommend you find someone else to repair your car given my experience.

The repairs to my Van's front end were done competently and quickly, and within the budgeted…read moreestimate provided by KZ... I was quite impressed & pleased with the great service, will call on them again for sure! Thank you.

I had them rebuild a Ford C6 tranny for my 1973 Mustang. They did a great job on it and I'm very…read morehappy with the build.

It's been a couple months since I took my '99 4runner, supercharged, 5 speed, 4wd in to have Bill…read moreat Eagle Transmission figure out a problem Toyota couldn't. I was out of town and my wife had it towed to the dealer. The truck was getting stuck sporadically OUT of gear. I had many miles on the clutch (pressure plate, clutch disc, throw out bearing, SLAVE CYLINDER, pilot bearing ,etc...)so I said to go ahead in replacing all clutch components in hopes of fixing the problem; it did not. A few days later, it was stuck out of gear. Called Bill, asked him to send someone for it (tow price $85, very fair). He drove it, said it was hydraulic, something not done right due to a complete parts list on the Toyota bill. He spent an hour diagnosing, and then went on to fix the problem. I've known Bill for 20 years, he's experienced, competent and honest. I find Bill both serious about his work and about standing behind his work. Techs (not parts changers)like Bill are getting hard to find....Appreciate the few we have.

Very poor service. Made 3 appointments and two of them the doors were locked. They were arguing…read morewith a customer on my first visit. The older man is rude as hell...non apologetic and condescending . I definitely do not recommend this business, mark my word.

I had my car sent in for a new transmission. It was supposed to take two weeks and it took a month…read moreand a half. The first transmission they ordered didn't work and had a huge crack in it so they kept my care for another two weeks to get a another transmission. Once it was FINALLY "done" and I went to pick it up, the steering wheel was permanently cocked to the left..I went back to show the mechanic (the one who already drove it BEFORE I came to pick it up) and he never even noticed and had to drive it again to see the messed up steering wheel. Then he tells me to call back later in the week to fix it because they don't have a lift right now. This is BY FAR the WORST mechanic shop I have ever been too. They completely lack customer knowledge and even common sense. I have never been so angry at a mechanic in my life. If I could give them 0 stars I would. DO NOT TAKE YOUR CAR

Knowledgeable auto techs and honest people running the business…read more They are great people to interface with.

We all love to give good reviews and it is my great pleasure to recommend Klopp's to anyone in need…read moreof an honest repair shop! We are from out of town and the tranny on our 2011 Caravan went kaputt. I took it to one shop in Horseheads and they said to take it to the dealer. In my 4th try to find someone that could help us I found Klopp's and they were able to fix it with warranty for $2K less than putting in a rebuild tranny. It's a busy shop so plan on them taking a bit of time on it but the final product is what we all want to be right.

Starts with a friendly sincere Service Mgr such as Charlie...taking extra time to explain and…read moreadvise in detail the procedure your vehicle will be going through. Honesty with pricing and some situations that could occur...When you leave Buckleys you feel you made the right decision to give your business to this Garage!

Excellent service experience// Very professional and fair pricing // Highly recommend by me and I…read moreknow the automobile business as I spent 40 years working in it !

Chris was AMAZING!!! He came out and drove 3 hours to help us. We had been in touch previously and…read morehe seemed trustworthy so he came out and replaced our spark plugs and wires checked our engine (460 Ford) and was extremely reasonable for a mobile mechanic dealing with a RV! Thanks Chris! You rock! Ask for Chris!

Accommodating, quick, knowledgeable, and reasonable prices. Helped with other things I forgot…read moreabout initially.

Called to inquire about transmission fluid flush and check, woman answering the phone was calm and…read moreconfident, knowledgeable in her work, and got me all the information I needed! I ended up needing to drop it off as the engine light came on before I got to the transmission flush, they were up front about turnaround time and pricing So glad to have such a reputable honest shop so close to home! Thanks Terrys team!

Needed an evaluation for intermittent transmission codes before taking the vehicle on a family trip…read moreto North Carolina. Terry's Transmission read the codes, put the vehicle on a lift, and took it for test drives, but said they could not recreate the issue. I asked directly whether the vehicle was safe to drive on the trip. I was told, verbatim, "Absolutely. If this was my car and my family trip, I wouldn't have any hesitation at all." Unfortunately, more than 700 miles from home, the transmission failed. The vehicle would not shift out of reverse until it eventually did. We had to get it to a dealer out of state. The dealer was able to diagnose the issue quickly. The required repair involved a part inside the transmission, which meant the transmission had to be taken apart, repaired, and reassembled. The repair itself is covered under warranty, but most of the rental costs and travel disruption are not. I understand that I made the final decision to drive the vehicle out of state. That part is on me. However, the end result was being stranded more than 700 miles from home without a usable vehicle, followed by additional rental costs and another trip just to retrieve the car once the repair is complete. I relied on this shop to competently evaluate the problem and give me a sound recommendation before a long trip. Based on what happened afterward, I do not believe that evaluation or recommendation was reliable. I will not be using this business again.