If I could give zero stars I would. Have a "lifetime" warranty and unable to get a hold of this…read morecompany. All phone numbers are disconnected. I went so far as actually MAILING them a letter to the address listed with no response whatsoever. DO NOT DO BUSINESS WITH THIS COMPANY!!!

If I could give a zero I would. I have three windows that I purchased from Amerimax and they leak,…read morethe finish is coming off, the locks keep falling off. I cant even reach these people and I supposedly have a lifetime warranty. What a waste of $5000.

I had an incredible experience working with Ben and Albert for a custom-sized closet door…read morereplacement. Finding a custom size seemed like a challenge, but they went completely above and beyond to help me out. Ben was extremely thorough with the measurements and details, and talking with Albert over the weekend was an absolute breeze. They found exactly what I needed and made the whole process seamless. Truly exceptional customer service--I couldn't be happier and highly recommend them!

This place was great. Then they closed shop, moved and never re-opened…read more Supposedly you can view their warehouse online, but the website isn't updated anymore. I'm guessing, they only do business with contractors now, because they don't answer phones, don't update the website, don't list any locations for customers... but somehow claim they are still open. I guess uncle Benny only cares about his political campaign now. What a shame, I used to wander the yard and leave with hundreds of dollars worth of stuff I didn't know I needed.

It was 1979 when The Buggles announced in a snappy little tune that "Video Killed The Radio Star"…read more It was 26 years later (Valentines Day, 2005, to be exact) when YouTube was born and gave hope to a new generation of Do-It-Yourself folks....and then eventually killed off the men and women who worked at Lowe's and Home Depot. I mean, we really stopped needing them about 10 years ago. The Circle Of Life is real. Sad, maybe - but real. Today, we visited the Loveland Lowe's to check out some new faucet options. On the way out, we stopped in the blinds section to ask a question about some Levolor blinds we bought several months ago from their store. We opted to have the blinds shipped to the house and do our own installation (thanks be to the Valentines Baby of 2005). The blinds arrived exactly on time, and they installed exactly as the instructions (and multiple videos) said they would. All good.....until we tried closing them. You see, these blinds were so tightly wound that we had to hang on them to get them to close. They opened very nicely, however, so we decided to just leave them mostly open and hope that the occasional opening and closing would cause some sort of miracle. Miracles must have been needed elsewhere, because it's nearly a year - and the blinds still take 50 lbs of down pressure and a near hernia to lower. So the visit to the blinds department today was a whim. I figured we'd at least give some feedback on the Levolor product - but our hopes weren't with us. And then along cane Roberta - a walking, talking mirage from the days when helpful folks walked the Lowes rows and told us that YouTube caused blindness. Roberta made a difference in our lives today. She listened to the issues, she got online, and she attacked the problem. She then took my name and number and offered to call me tomorrow to let me know how she worked over the Levolor people (ok, my words there) and got things straightened out. She knew the warranty terms and absolutely took accountability to find a solution. Thank you, Roberta!! And thanks to Loveland Lowe's for holding on to some of the best parts of DIY - the people who help us, and don't require a good wireless connection to access them!

I went to the store because I saw that an item was $14.98 on the Lowe's website. At the store, it…read moresaid $17.48. So I took it up to the checkout area, and it did ring up for $17.48. I asked the nearest associate about it, and he said that not only is it cheaper online, they are not allowed to price-match on the spot. So I ordered it online on the spot. Stood around and waited for a half-hour or so, during which I saw many employees standing around talking to each other and such. Finally we left for lunch. After lunch, we headed back to Lowe's and went to the customer service counter, where I asked if they could please get my one-item order. The girl wanted to be helpful and went to find it. She was gone a LONG time. Finally she came back with my single item. So basically about 3 man-hours were wasted (my daughter was with me) because Lowe's won't match THEIR OWN PRICES at checkout. If you ever wonder why some people like Home Depot better, just know that there's no way in hell that Home Depot would have wasted our time like this. They're more respectful of their customers than that.

I went to Rockler once at the Denver location. What a contrast from Woodcraft. I interacted with…read moreseveral staff members and they didn't seem that knowledgable about their products while snobby at the same time. Woodcraft of Loveland, Colorado has staff super knowledgable, helpful, and overly willling to offer ideas and advise. I learned so much because the Woodcraft staff seem like its their job to interact and educate where they can. I'm sure this varies by location but these two stores tell a different tale. I become a confirmed Woodcraft fan after my Rockler experience. Also, when I got home from Rockler, I realized they sold me a protion of purpleheart thats cracked. I never had any issues or complaints about the products bought at Woodcraft. In fact, twice from pen kits, I damaged a piece and they replaced it without any issues. Great customer services will keep me coming back.

Wayne and his team have done an amazing job at making this store a pure gem of a resource for…read morewoodworkers. And, if it's not in the store, they'll get it for you. Those new to the craft will probably find it overwhelming but the knowledgeable staff are there to help you navigate through it all.