I had a great experience with them today (Saturday afternoon)…read more They were prepared and have a great team to support you. They answer their phone, know you are in a hurry and take time for you to see what they can do to help.

I had car trouble near Isanti on Saturday afternoon. When I dialed their number, Abe answered on…read morethe first ring and invited us to come by for help. When we arrived, Abe had a technician come out who immediately figured-out what was wrong and then brought the car in the shop to fix it. We were back on the road in a short matter of time. It is great to have service like this anytime but is especially great when it is on Saturday. They are very knowledge here and have a great team. Thank you North Star Auto Isanti.

Of course we all know car problems happen at the worst times. I called this place and they were…read moreable to get my car in quickly which was a relief for me because I was concerned driving it with the error codes that were coming up. They determined that would take a few days to fix it and to fit it into their schedule between other customers. They saved me by giving me a loaner car which was so much appreciated since I don't know anyone in the area who could help out. I really like how they would call and update me daily and sent pictures on the issues and descriptions in an email. I don't know about you but I can never remember when they rattle off a bunch of issues. It was nice to be able to reference back to that email. The price was also reasonable. I would recommend them. They were also humble enough to point out that they don't have alignment available right now but recommended another shop. That speaks volumes. Very helpful front counter person as well.

We have serviced all our vehicles here since the 1990's with no regrets. The owners, mechanics,…read morestaff/help have always been exceptional and helpful. For tires and oil changes I have never had an issue. They have even able to steer us in a better direction knowing issues a vehicle has had consistent problems with as they see so many. We drive GMC/Chevys. I am getting my honda accord tires there too.

We've bought several vehicles from Hayford. They've been outstanding. I am simply a customer.read more

Bought a 5yr old used truck from Hayford. Reasonably priced. I came in an hour before they closed…read moreand offered to come back the next day. Sales was dead set on a sale that night. The finance department was very unhappy to still be there. I requested to use a loan through my credit union. They never even contacted my credit union. The loan they gave me was based off a credit score that was nearly 120 points below my actual score. My credit union verified my credit score when I refinanced pretty much immediately for almost a 4.5% interest drop. I had to go through the whole refinancing process less than two weeks after I bought the vehicle because Hayford automatically enrolled me in a loan with Wells Fargo with a credit score they got from Equifax. I opened a credit card with my credit union two weeks later and they used Equifax as well and found my score to be way higher. Furthermore a wire for the block heater was clearly identified broken prior to me purchasing the vehicle. Hayford claimed they would fix it. They said they'd call me once the part was in. Two weeks later still no contact by them so I call them and tell them if they are lying about their intentions to fix it to let me know and I'll fix it myself. They then say there must have been a communication error because the part was in stock when my truck was purchased. Their manager Furthermore told me I had no right to question their character because he's a man of his words. I told him to just mail me the part and I'll do it myself. Guaranteed they haven't mailed it and never will. I wish I had a better experience with Hayford and could recommend them to others, but I really can't. Worst expierence I've ever had with a dealership. Their sales team is pleasant and have some good employees, but their finance guy was extremely short and rude, and their manager was more concerned with his pride than he was resolving the issue. They also do not care about how they treat you once you sign the paperwork. I try to keep business local when I can, but I won't be back and won't be recommending them to anyone I know. In a small community reputation and integrity is everything. Not once was it offered to me for them to follow up on how my credit score was found to be 120pts below what it actually is. Nor did anyone apologize for the absolute cluster of a process they have.

I have been bringing my trailers here for years... Ever since I found them…read more I will bring them nowhere else. The entire crew is always accommodating Especially the owner Shawn It is impossible to have a complaint about this place and anybody who does I only ask is What did you do, not What the day do.

Dropped Traveler Trailer off only to get it back in worse condition then when I brought it there. I…read morehad a tire blow out that ripped through my wiring that controlled the slide out. I had tried everything that I could think of before bringing it to them. During drop off, I went over the list of things that I had tried only to be billed for those exact things. A month later I received a text saying the total was $750 for all the time spent. When I called to question the amount (I didn't expect it be for nothing) Shawn (The owner) decided to get heated and use the F word in every sentence. Assuming they were Trailer experts was the only reason I brought it there since I am not. After the unprofessional call, he texted me saying he would reduce the bill. Brought it down to $540 for labor. When I returned home with the trailer and went inside, they had left all the wiring, parts and wrappers thrown thru out. That was the first and will be the last time ever bring anything to that business. (My spare tire on the back of the trailer was punctured as well. I planned on replacing it anyways but it was still holding air when I dropped the trailer off)

I have had many repairs there on my truck. Good friendly mechanics. Great with diagnostics and…read morerepairs. They do not try to upsell.

I brought my car in to get a new belt and was told it only needed to be tightened. He also checked…read moremy exhaust, even though I didn't have an appt for that, and replaced and tightened bolts. For WAY less than what any another shop would charge at a minimum shop rate. Been here before and will be back!!