Bring your pet to Ravenswood Animal Hospital! My cat gets absolutely crazy at the vet and they are…read moreso patient and gentle with him. They feed him Churu as they examine him or take blood. Simba is so comfortable with one of the vet techs that he allows her to pick him up and carry him to the room where they take blood! The vet I normally see explains things clearly and is always thorough when examining him. A great experience here.

Ravenswood Animal Hospital is excellent. I arrived yesterday with the worst kind of emergency. My…read moredog had never been a patient before. The whole team - from the front desk to the amazing vets and techs were immediately generous with their skills, expertise, and time. They were so compassionate at the absolute worst time for our pet and family. I can't thank them enough for what they did, and for how carefully and lovingly we were treated. Amazing people and place.

We have been taking our dog here since 2021 and over the years we have noticed that the quality of…read morecare, professionalism, customer service and consistency has significantly decreased. They are very pricey and we thought we were receiving exceptional care for our dog for the price we pay but unfortunately that was not the case. We started noticing that Dr. Stecher's plan of care and advice for our dog was inconsistent. A few appointments ago she said "benadryl for humans doesn't work on dogs, don't use it." The most recent appt she flipped completely and said to use Benadryl for humans on our dog and wrote down the dosage for us. We also waited in a room with our anxious dog for over 20 minutes for a vet tech to come in and check us in while we heard laughter from the back room and multiple staff members just standing around talking. Funny how we are the ones paying for services and they act like they're doing us a favor. LOL. The staff is always changing too, we see new faces every time we go so seems like the staff there doesn't like it enough to stick around either. It really shows in the way they provide customer service as well. We asked for our dog's ear cytology report in September and called the front desk, they told us they don't have any record of that. When we went into his recent appt the vet tech told us the ear cytology reports get uploaded to his portal. When we checked the portal there was no records uploaded since 2024 and received an email stating diagnostics don't get uploaded to the portal. Okay then educate your staff and make them knowledgeable about these things. So many unnecessary inconsistencies and discrepancies with all the information we get from different staff members there. After losing trust in the staff and their lack of knowledge on basic information we have decided to go with another vet that is way more affordable than this place and closer to our home. If you read every 1 star review and the business manager's responses to anyone who leaves those reviews she is defensive and petty. Instead of acknowledging her staff's errors and lack of customer service she tries to flip it on the customers. Very toxic environment for our precious dog. He deserves a lot better care than these careless people provided. FYI they responded to our google review with specific medical treatments and diagnoses provided to Oreo during his visit which is a privacy violation. Shows how professional they really are!

So my vet closed, and before I could get in with a vet that had been recommended to me, my cat was…read moreexperiencing distressed breathing. She'd had this before & once they gave her steroids, her breathing evened out. We suspected it was asthma, but my vet at the time wanted to do all these tests for other things, and then they closed before we figured it out. One vet that had been recommended to me couldn't fit me in but recommended Precious Bond. I'm so thankful they did. They fit me in that day & even called back with an earlier time before they vet was worried about distressed breathing. Oh, and my cat is a hot mess when she leaves the house. In the car, she always freaks out and usually pants. So it's tough to evaluate her when we get to a vet's office. And last time we were at the vet, they couldn't seem to get her vein to draw blood & then somehow dripped the alcohol into the tiny wound & it was so painful that she bit and scratched me, things she would never do unless she was wildly upset. (And she was wrapped in a towel but not fully & it was weird.) So I was nervous. They wrapped her up to do the basic assessments. And she was all burrito'ed and they were like, I know you warned us, but she's doing great. Then, I talked to the vet, and she was like, yeah, that sounds like asthma. So... how about we treat her for asthma & then stay in touch to make sure the treatment is working? I was so relieved. They also warned me about the cost, and I was thinking like $1,000 by the time I was done. Nope. 150 for the visit and some oral steroids. A prescription for an inhaler that ended up being $350 but would last a long time bc we'd ween her off it & then only use it in times when she was distressed. Like, just such calming staff and so very reasonable. It's also a lovely space, so I felt comfortable. Thank you, Precious Bond!

Our experience was absolutely horrible. I made an online appointment for my sick cat, immediately…read morecalled to confirm it, and never received a confirmation email. I also asked about earlier availability since he wasn't doing well, but no one ever called me back. When we arrived, they claimed they had no record of the appointment. They admitted they received my voicemail but never returned the call. Despite being listed as a hospital vet, they refused to see my cat while he was visibly sick and crying in the waiting room, and instead sent us elsewhere. What made this even worse was the lack of compassion from the front desk staff. Rather than handling the situation with empathy, the first receptionist was rude, dismissive, and seemed to mock my partner for not having a confirmation email. When we explained that we had called ahead and left a voicemail, our concerns were brushed aside instead of being met with understanding. If your systems were disrupted, that is an internal issue, not the fault of worried pet owners seeking care. Families dealing with sick animals deserve kindness, professionalism, and compassion, not blame or poor treatment. This was an incredibly stressful and frightening experience, and the complete lack of empathy made it far worse. I strongly encourage better staff training, improved communication systems, and more compassionate customer service, especially for a business presenting itself as an animal hospital or urgent care provider. If you are not equipped to reliably provide emergency care, your branding should better reflect that. Completely unacceptable customer service and zero compassion for animals. Do not rely on this place if your pet truly needs help.

After five years of loyalty and monthly visits, I was shocked to be dropped as a client with barely…read more24 hours' notice while my dog was in the middle of critical post-surgical care. Until this week, I viewed my relationships with this clinic very positively--specifically with Dr. Courtney, the vet techs, and the front desk staff, who have always been respectful and professional. Unfortunately, this dismissal felt like a reactionary response to me seeking accountability for major communication failures. This began with Dr. Castillo, whom I highly advise against seeing, chastising us for a ripped stitch. However, his post-surgery instructions to "leash walk as tolerated" were later admitted to be auto-populated and not adjusted for the specific care my dog needed. The issues continued with Dr. Leary. After a bandage change that took significantly longer than anticipated, the feedback was that my dog handled it fine, they just did not have the materials prepped for his bandage change and that the surgeons were "professionals." However, I discovered second-hand from our outside surgeon the next morning that the clinic was actually recommending anti-anxiety and pain medication for future visits due to his discomfort during the bandage change--information never disclosed to me directly. When I called Dr. Leary to address this, I admittedly spoke with an angry tone, though I never swore or belittled her; I was seeking accountability for why this was withheld. Despite my attempt to apologize to Dr. Leary the next day, my call was unreturned. Instead, Dr. Locher called to terminate our care, citing a "pattern of behavior and tone" with the doctors and staff. This was never discussed in the five years that we had been treated there and North Center had opportunities almost monthly to address this behavior as we were regular visitors. Initially, Dr. Locher stated he would not treat my dog and would cancel all remaining appointments. It was only after I expressed the difficulty of finding new care in less than 24 hours that he backtracked and offered to see us for the scheduled times. However, since it was clear there was no intention of continuing treatment beyond those visits, the trust was broken and we were forced to find a new medical team entirely on our own during a surgical recovery. I reached out to Dr. Locher and management privately to share this feedback. The response from Dr. Locher ignored the admitted medical errors and the lack of transparency regarding Jax's medication. Instead, he doubled down on the dismissal, stating that "emotional distress does not excuse certain behaviors," despite admitting in the same breath that I have been "pleasant" for the last five years. To abandon a patient mid-treatment because a long-term client sought accountability during a medical crisis is a massive breach of professional ethics and I highly suggest avoiding this clinic.

I had a great experience with Dr Jerry Klein and support staff at McKillip. My dog woke up with…read moresuspected kennel cough, and the clinic's hours and walk in model made it the best option for care! Support staff are taking canine respiratory illnesses very seriously and handling it safely - We had to call prior so we could move immediately to an exam room with no lobby contact with other animals. They also extensively clean between appointments given the high contagious caseload right now, don't offer treats, etc. Dr Jerry Klein was super helpful in understanding treatment options, what to watch for positively and negatively, and he personally called and explained test results. I would seek him out as my dog's primary vet if possible - He made a hectic morning with a sick pup so much easier, and he gave me so much confidence in our path back to health! I definitely recommend and feel lucky he's in the neighborhood.

I've been going to McKillip Animal Hospital for over 30 years, and they've cared for five of my…read moredogs in that time. The doctors and staff are true professionals--knowledgeable, kind, and many have been there just as long as I have. What really sets them apart is that it's a walk-in clinic. No appointments needed, and that has been a lifesaver more than once. Dogs always seem to get sick at the worst times, and it's such a relief to be able to walk in and be seen the very same day. I couldn't recommend them more highly.

Dr Lubinski is wonderful! I usually see Dr. Sullivan but my dog had a medical emergency today and…read moreDr. Lubinski was so warm, caring and smart. He figured out what was going on with my baby (pancreatitis) and came up with a plan of attack. I can tell he loves animals so much and is a wonderful vet. It's so great knowing the entire staff there is top notch. 5 high stars for Dr. Lubinski!

This clinic has not been the same since they were bought out a couple of years ago…read more I will share facts - Our dog went in for an annual physical with no issues other than a small open sore on her foot that wasn't bothering her. Doctor said she would need to come back for surgery. When I protested that was severe, she offered to do a biopsy which turned up nothing. The doctor performed the ENTIRE annual examination in another room without having me present to question and discuss while the examination took place. It will get worse... The same doctor mandated our dog where a gigantic cone for two weeks to not lick her wound. When I said that sounded extreme she said it was the ONLY thing that would prevent it. Our dog cried the entire walk home. I decided to simply bandage it with good tape. Wound healed. Doctor prescribed an antibiotic that after a week turned our dog's stomach raw and had her pooping blood for a week. Then there is the entire pharmacy scam. Initially they claimed our dog had a parasite. I went in to get the medication, panacur, and they said it would be $300. It was available without prescription online for $40. The antibiotics that almost killed our dog were $90 versus $45 online. And the cream was $50 versus $15 online. But here is where the frustration starts to drive you crazy - Before they were bought out, any online pharmacy could call and they would confirm over the phone. Now they cite some nonsense claims that they no longer can do that. So you either pay their absurdly high prices or you need to mail in your prescription and wait a week for your meds. Why not 1 star? Well, the front desk is exceedingly nice and there was one doctor, who was not the original doctor, and his name is Dr. Sullivan. He was great. But unfortunately a little bit too late.

We lost our beloved and somewhat ornery cat Shakespeare to renal lymphoma at the beginning of 2025…read more He was spirited, and could be a difficult patient at times, but he was my friend and companion for ten years, and I loved him so much. I'll always be grateful to the staff at GoodVets for their kindness to him and to us towards the end of his life. He started to seem ill towards the end of 2024. Shakespeare had earned a reputation at his previous veterinarian during Covid when he got skittish during a drop off appointment. Things were never quite the same with them afterwards, so we decided to give GoodVets a try. GoodVets took precautions to keep everyone safe, but they never treated Shakespeare like he was a bad cat, and they did absolutely everything they could to care for him. They saw us a couple times for urgent, last minute appointments around the holidays. They checked up on us, and they made themselves available to answer our many questions. They were very concerned for his comfort, and helped us make sure he felt as well as he could for the time he had left.

Have had terrific experiences with both Dr.Trefil and Dr.Hurt. They are both patient, caring, and…read moreextremely knowledgeable. They always take their time to look after my cat and make sure he gets the best care possible. I am SO lucky to have them looking after my sweet boy Goober!

I have been taking my dog to Oz Animal Hospital in Rogers Park last two years. Dr Maoine is kind…read moreand loving veterinarian cares for her patients greatly. I travel overseas often.They are helpful with travel papers if needed.

The short review: my baby girl is now gone, and Oz Animal Hospital and MedVet did nothing to help…read moreher. Two weeks ago, I took my cat to Oz Animal Hospital to see Dr. Bruner for what I thought was an ear infection. Instead, I was told she had a "mass" with a secondary infection. A tissue sample was taken and sent to pathology. We were sent home with antibiotic ear drops intended for dogs (used off-label on my cat) and told we'd need to see a surgeon or dermatologist. The biopsy came back inconclusive because it was dead tissue. Meanwhile, those drops began affecting her inner ear almost immediately. Within three days, my sweet girl was losing her balance and acting completely unlike herself. I then went to MedVet Chicago to see Dr. Wyatt, hoping for urgent care. He examined her and admitted he wasn't sure there was even a mass, but his recommendation? A series of tests and surgery totaling $11,000. I stopped him and said, "No one has treated the infection. Can we please start there?" I requested a bacterial culture and an antibiotic injection. He took the culture but refused the injection, saying systemic antibiotics aren't typically effective for ear infections and that topical treatment would be better. He said that he would call with results. Two days later, he called with preliminary results and said he'd call again five days later (after Labor Day) with the full report and a treatment plan to get us started while we waited to get into a dermatologist elsewhere (earliest was October 8). I asked again for an antibiotic injection, and again, I was told to wait. Meanwhile, my cat was declining rapidly. When her condition worsened, I called Oz Animal Hospital sobbing for help. None of their three locations could see her. I asked if she could at least get an antibiotic injection, and they told me to contact MedVet. So between two supposedly reputable veterinary providers, I was told to wait, to go elsewhere, and to do nothing while my baby's life slipped away. Yesterday, she passed away in my arms. And it didn't have to happen. What did I learn? That Oz Animal Hospital and MedVet Chicago failed my cat at every step. No urgency. No compassion. No basic care. Just expensive recommendations and passing the responsibility back and forth. If you value your pet's life, please do not trust these clinics. Ask hard questions. Demand action. Don't assume these people will do what's right for your pet. They don't for mine.

We love Dr Murphy. She's been our vet through three pairs of dogs. We followed her when she started…read moreher own practice. Staff is great.

Takes great care responding to all concerns re my pup and always a pleasure to see Dr. Murphy and…read moreher staff.