Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Why not to work here: - 8 hour work week…read more- Poor management with constant scheduling errors - Over worked due to them underestimating jobs constantly - Forced overtime - Horrible pay and benefits -No training on anything but must know how to operate heavy machinery anyways - Very long drives with no gas compensation - Heavy lifting over 75lbs and must carry long distances - Care nothing about disabilities so care nothing about our Veterans

Do not listen to the fake reviews posted by the employees or probably the owner. This company is…read morebeyond unprofessional and rude. Jeff does not follow through on his word. We had a rental property that we recently purchased and has Viking generate a quote for. Not only was this process slow and arduous, but it was a sign for things to come later. They took forever to send someone in to take a look at our problem. When the man showed up to measure and inspect the problem areas, he seemed clueless. He kept asking me questions that didn't seem relevant to the project. I also informed him that he had shown up late and I had a later appointment to deal with, but he did not apologize. He was quite vulgar and rude in some ways. He felt it was appropriate to lay down some curse words as if he was having a beer with me in a dive bar. Finally, I get a quote soon after this interesting experience. The price seemed reasonable so we got the work started. This is when the big disaster started. If the original inspector was vulgar, I don't know what to say about the guys who actually did the work. I could hear them casually making sexist, racist, and homophobic jokes here and there. It was like they didn't even bother toning it down when I was coming by to take a look at what they were doing. They probably assumed that based on my race (Caucasian) and me being a male, I was a part of their charade. Not only did I want to get this over with, but I didn't want to do business with these people after all of this was over. Unfortunately, they left a former asbestos pipe poorly replaced. I had to ask them to come back and repair that and make sure it didn't look shoddy. Getting Jeff to send someone in to do this was like asking him if I could get a spaceship to the moon. He wanted me to send pictures of the problem, then verify it was part of the contract (what?), then he told me that his boys had started another project and that I would have to wait for a few months. I said hell no. I want this down now. After some arguing he finally agreed and made it seem like his company was doing me a favor. The only positives from this whole experience was that the quote was fair in price and ultimately the company got the job done. However, based on the experience I had dealing with the workers, the piss poor work that was initially left behind, and the general unprofessional attitude of this whole company, I will never do business with them ever again and I'm recommending anyone I know to steer clear of Viking.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

I was skeptical at first about this service. My house has tenants renting and the previous ones had…read moresmoked heavily against lease terms. Tried painting and cleaned and nothing. After doing some research and checking out AZ odor removal, I decided to give it a chance. Decided to do the mop and scrub and Pur Air treatment . Tenants have stated the smoke smell has been eliminated from the house and they can sleep good at night. Definitely recommend this to anyone looking to eliminate strong smells or odors from living quarters!

Hello, I had a small fire on the side of my house and the smell inside was bad so I decided to try…read moreand have my air ducts cleaned to help. And I have lived in my house for almost 20 years and the air ducts have never been cleaned. AZ odor removal was one of many that came up on my search. I choose them after talking to the person on the phone and because they are family owned. The crew came out yesterday and wow!! Very professional and nice and knew what they were doing and the price wasn't bad from what others companies charge. But the whole process really wowed me. I got lucky and found a good company. All the workers were truly great. Thank you. I'm happy with the service, product and price. I will be putting up some picture soon.

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

We bought a used car and there was a slight smell of cigarette smoke lingering, called Steve and he…read morequoted me over the phone and sounded confident that the smell would be removed. Thankfully his magic worked and it's completely gone. For a few hours, it smelled like a pool-chlorine, but that smell dissipated too and now it just doesn't smell at all! Totally worth the investment.

Dave is a consummate professional. From his prompt initial response & thorough explanation of the…read morecleaning technique (for cigarette smoke from a renter, in our case) , to scheduling and performing the work, we were kept well informed and confident the results would be too notch. We researched the available options thoroughly and found his quote to be competitively priced while providing a more thorough cleaning than most in the field. End your search here- you wont be disappointed.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.