I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!

Gregg and team at Action Restoration did an amazing job for us recently. We have a water leak in…read morethe kitchen that leaked into the basement room that had to be remediated in a short time frame. This team came in, assessed the situation, put together an action plan and executed flawlessly. They were very close to their original estimate which showed experience in the industry and solid knowledge. They had amazing communication throughout and were very sensitive to the usability of the home during the remediation process. I will use this service again without any hesitation! Highly recommended.

The team arrived on time and was very professional. They cleaned the carpet in two bedrooms, a…read morecloset, and a small hall plus cleaned the tile in my shower for their minimum charge of $150 which was worth every penny. They moved and blocked all the furniture with styrofoam blocks and cleaned under the bed. It was a pleasant experience.

We had water in our crawl space after the rains in the summer of 2015. The owner gave us a bid that…read morewas a LOT lower than that almost all do the other bids and he went down there himself to see the job. The job turned out to be a lot more effort that originally thought because we were still getting water. Long story short, 212 kept to their original bid and did not revert to T&M like so many others do. I would recommend this team to others and would use them again if I ever need water mitigation.

Michael and his staff were incredible, and professional in assisting us in a rather trying time…read moredealing with a backed-up sewer cleanup. They worked with our insurance company in a manner that was professional. We have no reluctance in recommending 212 Degrees for your mitigation needs.

After six years of living in my house and many, many roommates going in and out, I was overdue for…read morea good carpet clean. Comfort Carpet Clean was recommended to me by friends who had great experiences with them before, their price seemed extremely reasonable for three upstairs rooms, a hallway, a set of stairs and a living room downstairs, and they were willing to work with my schedule. David showed up on his own and got started right away as I worked in my hardwood office (aka my kitchen). After less than two hours, he was done and the house looked, and smelled, brand new! He even managed to get a red wine spill off of my stairs (thanks, old roommate...) that I had been working over on my own for years with store bought carpet cleaner! I appreciated the amazing job so much, and I'll be calling them the next time my carpets need a little freshening up!

Super easy to book through Yelp and a quick turnaround time to get them to my place as well! The…read morepricing seemed very competitive compared to other quotes I found online, too. They arrived within the scheduled timeframe and finished in under and hour. The only thing that was a bit odd was the guy who showed up to clean the carpets was just wearing street clothes and a hoodie, nothing that identified him as working for the company, and had what appeared to be an unmarked van. I would prefer a more professional appearance/branding for safety reasons when letting someone into my home.

BEWARE! They cracked my granite in four places when I had them replace some cabinets and fix sind…read moredrywall after a pipe burst. They said they would replace it in August, and it is still broken. They also did very bumpy drywall, which I actually would have been ok with if everything else went fine, but the refusal to fix something they said they should is a big red flag! I have screenshots of emails where they either ignored me or finally responded saying that they would fix it, but hen nothing. They would literally say someone is coming this week and then nothing. I'm blown away at the lack of professionalism and honor.

After a sewer line break in the main alley line, the basement flooded and was in need of…read moreprofessional cleaning and complete remediation. It was very challenging to find a company in Wyoming that had the equipment and knowledge to do this residential job. It is great that this company covers the south/east Wyoming area. The team understood past experience and concerns with mold and has protocol to fully clean, dry and disinfect all areas in the basement. Sometimes communication took a bit long, but the actual work was great and the team that arrived was always nice, polite and clear on the days work. From the experience, I would recommend this company. They have more reviews on their website too.

Horrible sales tactics. They have one of my customers in tears. After a water loss, they showed up…read moreand forced her to shut off and remove our fans that were set up drying the room. They made a 70 year old woman move the large equipment to her garage so they could set up their equipment instead. Under the guise that they are to do the mitigation per her insurance. This is simply not true and the customer has the right to pick who works in her home. They use pushy and misleading ways to get the job. Beware!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Jessie Miranda is the best project manager. Great communication and so friendly. ethan and ramon…read morewere amazing when it came to our repairs/carpet from our house being flooded. Scott and Reilly went above and beyond while fixing our bathroom vanity. We had a toilet seat to install and they went ahead and installed it on top of the great work!!!! Jessie Miranda and his crew are absolutely AMAZING!!! so grateful to have our house back after our flood!

We had a flood in our basement. After another company came in to do the mitigation, we used Paul…read moreDavis for the restoration. Communication and timeliness were poor, but the biggest problem was the quality of their work. We were not there to supervise and, apparently, neither were they - they used a subcontractor who did a very, very sloppy job, which required multiple days of repair to his work. I would never recommend using them.

Frank, the manager at Bone Dry reached out to me and let me know he investigated in his company and…read morehe did not find anyone that is moving and he did not believe his company did this. He also gave me a nice gift basket to try to make up for it. I am not sure who talked to my stucco guy but it was nice Frank took the time to follow up.

I would not recommend this company because during the whole process I had to keep going out there…read moreand ask them to please stop throwing the bundles down. There was times I actually heard stuff cracking. We had plaster falling from our ceiling and can see where nails were pushed out. This WAS NOT until after the roof. The modular was built in 94 so yeah I get its old but tossing 75lb bundles in pretty sure did this damage. So I would not use this company again.