We have been with this office for a number of years and the services does not improve. In the past…read morethey have billed us twice for the same service and I had to follow up many times before being reimbursed. Most recently I asked for a referral for my special needs child and the receptionist was rude and condescending. I will never go there again.

Awful at calling you back and they stated so many times they would call back with a status update…read moreon my child's teeth situation on 2 occasions and simply never did.... My 11 year old son is in serious pain - we were referred to a specialty x-ray clinic for 3D x-rays about 2-3 months ago and we still haven't heard back from the clinic. I called 2 days ago and they promised to call us back the very next day, and unfortunately didn't. This is extremely disappointing and my child is in pain which is very stressful - Awful awful awful

If I could RATE Dr. Ian McConnachie ZERO, I would. FIFTEEN years ago, Dr. Ian McConnachie sedated…read moreand treated my 2 year old son. While in his chair my son was crying, because McConnachie held a needle in him all the way down to the gum line and would not take it out. As my son was crying, his nose filled up with mucus and he could not breath. McConnachie was leaning over him in an intimidating manner and was gritting his teeth as he kept the needle in his gum and said, "stop crying" through your gritted teeth. MY SON COULD NOT BREATH, because his nose was full. I begged McConnachie to stop and let him blow his nose, but McConnachie continued your intimidation and continued to keep the needle in my son's mouth and say "STOP crying", through gritted teeth. Out of complete desperation, I screamed at you at the top of my lungs, "YOU LEAVE MY SON ALONE." Only then did McConnachie take the needle out of my son's mouth and allow him to clear his nose. We had no choice but to finish the work. I carried my son out in my arms to the looks of complete shock on people's faces in your waiting room. I paid the bill (I'll never know why....I was still in shock by what you did) and to this day I think of what McConnachiedid to my son. McConnachie is supposed to be an EXPERT in children. McConnachie was the biggest bastard I have ever seen and I hope karma catches up with himfor what are likely hundreds of other cases of emotional trauma he caused. Sick people like McConnachie, often get in power because they enjoy the abuse of that power. Like the pedophile who volunteers for Boy Scouts. I will NEVER get over what McConnachie did to my son and me that day. All these years later, I still wish someone gives you a taste of your own medicine. SHAME on him! I know people like McConnachie have no conscience, so I know he doesn't care, but I believe that one day he will get back what you he has done to hurt what is likely so many. This sounds like some crazy rant, but you have to consider that this has stayed with my son and I all these years. I was in my dentist's office this week, telling him the story and was painfully aware of how upsetting it is to this day. The internet was not what it is today and I guarantee that if McConnachie did this to us, he did it to other. So I felt an obligation to post this message, in hopes that others won't go through what we did and have a child who is terrified of the dentist for the rest of his life. He was SO traumatized that even though he was SEDATED and a toddler, he REMEMBERS it fully! That speaks volumes, as does that I am writing this 15 years later.

Dr. Mc Connachie has looked after my 3 children for 16 years, beginning when they were little. He…read moreand his team have provided outstanding care to them. In particular, one of my children had to have emergency dental surgery done at CHEO when he was 2 years old and that left him fairly traumatized @ dental care, as you would imagine. Dr Ian and his team worked patiently with my son over two years to de-sensitize him. That was 12 years ago. My son and I were there today for an hour long procedure which he tolerated beautifully as a result of the years of great care. I would not hesitate to recommend this dental office.

Amazing people here. Four fillings went perfectly! Cleaning was excellent. Walked me through the…read morewhole process and directly billed for my insurance. No freezing and not an uncomfortable moment to be had.

I highly recommend this dentist. They are very caring and understanding of people's fears and…read moremake you feel very at ease. Best staff in the world. Check them out you will be very satisfied.

They are amazing with children, however my 3 year old can't sit still for 2 minutes and we waited…read morealmost 30 minutes in the waiting room....

From the owner: Welcome to Little Lion Dental Clinic! We are delighted to be your partners in ensuring your child's…read moredental health and well-being. Our practice is thoughtfully designed to create a warm, inviting atmosphere where children can feel safe and comfortable. Our team of highly skilled and friendly dental professionals understands the unique needs of young patients. From the moment you and your child walk through our doors, you'll be greeted with smiles and a nurturing environment tailored to make dental visits enjoyable and stress-free. Call to schedule an appointment.

As someone with a lot of dental trauma and a plethora of bad experiences under my belt, I'm…read morethrilled to say that this was singlehandedly the best experience I've had at a dentist. My husband had previously gone to the clinic for a crown, and after his glowing recommendation, I went for myself for an initial consult. My hygienist Alexandra was extremely kind and considerate throughout the whole appointment, and took the time to listen to my medical history and ask questions- honestly not even my family doctor was as thorough as she was lmao She always ensured my comfort came first, and was able to provide prevention techniques for me without judgement. I highly recommend this clinic- not only are they top of the line with their practices and equipment, they're also the kindest practitioners I've ever had the pleasure to meet. Thank you again Alexandra!

From the owner: Braces, Cosmetic - Invisalign, Cosmetic - Veneers, Cosmetic - Whitening, Cosmetic Dentistry, Dental…read moreImplants, Dentures, Dermal Fillers, Digital X-Rays, Endodontic - Root Canals, Endodontics, General Dentistry, Laser Gum Surgery, Lumineers, Oral Cancer Screening, Oral Surgery, Orthodontic - Braces, Orthodontics, Pediatric Dentistry, Periodontal - Deep Cleaning, Periodontal - scaling and root planing, Periodontics, Prosthodontics, Sedation dentistry, Teeth Extraction, TMJ - Temporomandibular Joint Disorder, Wisdom Teeth Extraction

Best dentist I've ever had in my life, period, end of story. I wish I could have taken him with me…read moreto the USA. I've had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated 'old' style appliance. As a result of all of my experience with Dr. Walters, he's the only dentist I've ever trusted 100%.

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept…read morereturning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care. I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart. Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it. Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain. Warm Familiar Welcome. This one applies to all - from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit. I have never understood why so many of my friends hated going to the dentist - that is until I had to see a new dentist in TO recently. The experience was eye opening....as in painful and rough!! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.