This is the worst flooring company I can imagine. Poor work, they left openings around vents in the…read morefloor, I had to fix floors my self. They took too long, not enough polyurethane on the floors. Floyd never returns calls except for to get payment.

The other feedback around communication is right on. The quality of their work was outstanding…read more The communication between them and us and their crew left a lot to be desired. If they could get their scheduling in order and openly share how much time the job will take to finish, they would have a winner.

We just used JLG to re-carpet our whole house. Jeff and his team have been super to work with!…read more Great selection and expertise, at a fair price. We will go back to them the next time we need flooring. Thanks Jeff!

This was our third flooring experience with JLG. Every one was exceptional. Both Tina and Lori have…read morehelped us make flooring decisions and went overboard to make the process go smoothly. Each installation crew has been great..thorough and professional. To top it off, their pricing is very reasonable. That's why we'll be going back to JLG when we need our next floor.

I have known and used Steve Contois at Carpetland in Milford for about 10 years now. He's always…read morefair, reasonably priced and does great work. This time he had Milton Mareno and Sons install the hardwood in our house and they did such a great job. They put plastic up to keep the dust out of the rest of the house. They cleaned daily. But best of all, they under promised and over delivered, they got done sooner than they thought. The way customer service is lately, rarely do you ever get good customer service any longer, let aline great and even more rare is to get what you paid for. We got all of that. So we thank Carpetland, Steve, and the guys at Milton Mareno & Sons!

DON'T DO BUSINESS WITH THEM!…read more I've been waiting for my laundry room tile/laminate flooring to be installed for 3 weeks now. The washer & dryer were moved to the middle of our theater room. We've had to take our laundry to the laundry mat. The delay has also kept the carpet guys, also from your company, from laying the pad & carpet in that room. I've been put off and stalled for 3 weeks now and I'm sick of the inconvenience and costly laundry service your tile person has caused. Customer satisfaction is not alive and well in this situation.

These guys did a great job of tearing up old parquet flooring in one room, laying a new hardwood…read morefloor in that room and then sanding and finishing the hardwood in another room. I went from "dark to light" and love it! Makes the rooms look much brighter and bigger. They were easy to work with and very professional. Would highly recommend!

This is the second time I have used the guys at Craftsman to refinish my original floors in a 100…read moreyear old house. I explored several quotes and options and landed on them both times. They do an excellent job and are extremely easy to work with. I highly recommend them & guarantee you will be happy with the job.

Hometown Flooring removed our carpet and refinished all of the hardwood floors underneath…read more On the other side of our house they removed the carpet and replaced it with manufactured wood flooring. Our floors look amazingly beautiful. We are hoping they will add before and after pictures, so you can see just how pretty they look.

Loveland needs a good flooring company. Owner gets the job and $ - you don't see him again. Does…read morenot check on the job.

These guys are just amazing! I had my whole house done with carpet and wood laminate. Started with…read morea "big name" company, whose sales associate clearly wasn't interested in helping me at all. Switched home based flooring, and so glad I did! The product is great. No complaints at all. But Brandon's attention to detail on the measuring and making sure I understood everything was exemplary. The crew who did the install exceeded all expectations! Really went above and beyond, getting the job done faster than scheduled. Profession, great guys who clearly know their business, and don't just do this as a side job. 100% would use them again and recommend them to anyone getting new flooring! 5 star review for a 10 star job!

The carpeting is bubbling up all over the house, in bumps that you can even trip over. I simply…read moreneed to know the name of a reputable installer who can come, move my furniture, fix the carpet. Do you think they help me with that? The answer is no. They sent someone over who said, yes it's bad, and I never heard another word from them. When I called again after I waited a month, I was hung up on! Judy should shut down this business if she is going to treat customers this way. I spent over $10,000 with this company. You might get great service when you first order your carpet, but do not expect any service ever again from this company. Brandon told me to call them for help, and when I did Judy was rude, unresponsive, and unprofessional, and Brandon isn't even there anymore!!

I was visiting my aunt from out of state and my dog ate her carpet, the padding, and part of the…read moretack strip. I called Bob based on the Google reviews, and he came out the next day. He completed the repairs for the cost he quoted me, my aunt was very happy with his work, and I didn't need to replace a room of wall to wall carpet. Bob, thank you for the prompt service, great work, honest and reasonable pricing! I am thrilled that she was so happy!

Our 8 month old Golden Retriever did a job on our carpeting (where it abuts the hardwood), in two…read moreplaces. As our house is open concept, I did not want to have to replace an entire floor of carpeting. I found Bob's name, and just called to see if repair was possible. He came when he said he would, he repaired both spots of carpet destruction, and he charged what he had estimated. He was very nice and did great work at a reasonable price. Bob was a great help to us.

Floyd saved us when our kitchen remodel didn't factor in water damage to the hardwood when we…read morereconfigured the layout. His guy was fast and precise and they literally helped us keep our project on track!

This company could be okay, but their communication and follow-through is poor. They were patient…read moreas we took quite a long time to pick our floor. We took home many samples, etc. But when they couldn't find a specific floor for us they just never called back. I repeatedly called them and we scheduled installation. The floor was installed well, however the plan had not been communicated to the crew, increasing the time it took for the job to be completed. A piece of our project was also forgotten and the crew has to come out an extra day. What makes me very mad, and has reduced my rating from 3 to 2 stars is the fact that I recently noticed some boards that need to be secured better. I called the company 3 times and they will not schedule a time to come out and fix the issue. The person I talk to keeps saying they will come out but they're too busy now so I need to keep calling until they aren't busy. Um, no. Is customer service dead?? I will be copying this review to Hammonds Hardwood Floor as the companies are owned by the same person.