My Jeep is clean and gorgeous! I got the $55 package and…read morethe owners were very friendly and accommodating. Im so glad to have this great business here in Vidor. It's nice not to have to drive into Beaumont for quality car cleaning. I highly recommend this business and I'll be going back for sure!

These are very nice people and they did a great job washing and Waxing My vehicle. I would…read morerecommend them.

I had been going to this place for quite some time. The place is usually clean and I never have an…read moreissue at all. I washed my car one day and I had put on one of my stickers right after drying the window off and then I had left. The next day I couldn't find my card that I used to pay for the wash. I ended up calling the person who owned the car wash and they answered me promptly. This person was kind to me and checked the cameras, checked the trash cans, and even told me time-stamps on the video. I had usually gone there for just a good wash and now I will go for that AND for that bit of security/kindness.

We needed to wash the salt off the car and vacuum out the sand from our beach weekend…read more This is a self serve car wash that had plenty of open bays. It operates on quarters as most do. This was clean and gave you a good amount of time for the quarters you put in. The hose had good pressure on it and the car came clean in no time. The vacuums were powerful and took the sand right out. They also gave you the option for deodorizing spray scents for your car which we took advantage of after a beach weekend. Quick, inexpensive and efficient car wash!

People are very friendly and helpful. The quality of the wash is very good. The monthly unlimited…read morewash plans are good if you typically pay for a wash every week. The only downside that prevents 5 stars is that the vacuums do not have any shade over them (unlike EVERY other wash in town), making vacuuming out your car when it is sunny out a very HOT activity. If you just want to wash and go, this place is great!

Best oil change place in our area. Brian is great. I have a good experience every time.read more

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

Stopped in for a quick drive thru car wash. I didn't know I was getting full service!!! They…read morevacuumed my wife's car out and then sprayed it down with a pre-wash before driving it through!!! I wasn't expecting to get it vacuumed, but it really needed it. I was then able to get back in the vehicle and drive it through the car wash. I thought I would just drive out after the blowers blew the excess water off, but then another employee motioned for me to pull forward under an awning where he proceeded to hand dry the vehicle with cloth towels and dry the windows!!! Everyone was super courteous and very friendly! I'll use them again when I'm in the area! They did a great job!!!

Lost a driver's side outside mirror cover on my daughter's Altima while going through this car…read morewash. Didn't realize it was gone until I got home. Knew it must have been lost at the car wash because I went straight home. Called them and asked if anyone had found it. Employee said they would look and call me back. Several hours later no call. Called again and asked to speak to manager. Manager told me he "had walked the area" and did not find it. Drove back there to find it myself. Was scolded for being in empty car wash bay, only for employees. Asked the attendant that pre washes cars before going through wash bay if he had seen an outside mirror cover that had come off. He said "sure, it's right here" and handed it to me. Manager must not want happy customers because he surely didn't care about me and lied that he had actually searched for the cover. Do Not Recommend

After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

Incompetent and poor mgmt !!! 1st experience a few years ago transmission was drained instead of…read moreoil i had to pay dealership to fix as they said the tech could do it and refused to take it to dealer. This time around it took 45min to say your tires are to worn to patch(not a problem, i understand) car was in bay for at least half of that time. I told desk girl it shoudlnt take 45 min to measure tread depth and it hurt her feelings. She quit talking when said give me my keys, real tire pro. As i was leaving and tech was removing wrong wheel and had wrong work ticket attached to my vehicle, he thought I was getting 4 new tires. They couldn't give me tires at this point. Please stay far away!!

Done in a timely and efficient manner! Perez even found my Dad's wallet and other important items…read morethat Dad had lost due to his age and forgetfulness! Honest and thoughtful.

Stopped by for a quick hands wash. He had me drive into a wash stall and sprayed something from a…read morebottle all over my car and started washing my car without pre rinsing it so just grinding the dirt into the paint then rinsed it with water. Then he proceeded to dry my car with a super old wornout shammie that was dirty. I had to rewash my car after I left there because there were dirty streaks all over my car. I do not recommend getting your car wahed there. He is not educated in the way to properly wash a car.

This is definitely the finest body shop in Southeast Texas. They have owned and operated this place…read moresince 1977 and it shows! Mr Ross is extremely knowledgeable in his field yet as down to earth as any of the rest of us. I shared with Jake what I wanted done and he listened and made recommendations based on that. I couldn't be happier with their excellent service and attention detail. Pricing is also competitive- they aren't the cheapest in town but they are the best, and the quality is unparalleled based on the experience and equipment that's being used there. Possible downside= everyone knows how good they are, so they are busy (you can't tell from their service) so it may take a couple of extra days over the next guy. Needy body work? Don't go anywhere else.

My car got damaged while we were in the area. The guys at Like New were great and quick to get it…read morefixed. They made sure it was done right.