I had been customer for 3 yrs and service was ok. Generally I would get my oil fill up about a week after I put in a request which was acceptable. Recently, I called in a request for an oil fill up and so far I have had to follow up with 5 phone calls in 17 days to find out when the oil will be delivered. I was repeatedly told that it would be delivered the next day but it never happened. I finally gave up after my 5th phone call and cancelled my request and have asked Discount Fuels, who are alot cheaper, to deliver me oil. What upset me most is about my experience with Bluewave Energy is that I put in a complaint to the manager and have never received any follow up. It feels like they don't care about customer care read more