We came here on the spur of the moment. The mall was still open and the store was still open too…read moreaccording to their hours but, they had locked the doors because too many people were in the store. They had a lot of staff but they were in the backroom area instead of helping customers. The promotions were a bit confusing and sometimes, the staff didn't even understand them either. The store had a bit of inventory but a lot of it was used and tested by other consumers and then not bought so, I had to open all the palettes to make sure they weren't used.

No signage regarding multi-purchase discounts. Only after making 3 separate purchases of 9 items…read moreand returned home (2 hour drive), I found out from website that there is a current promotion 15% off for 6+ item purchase There was no signs and salespersons did not indicate at all! Feel like I was taken advantage of.. and that certainly reduced my enjoyment of products purchased. Will no longer go in this store again. MISLEADING and DISTRUSTED!!

Lisa and her team was fantastic! Great service and great…read moreselection of merchandise! Great place for small gifts. Will definitely take the drive to visit Lisa and her team again!

I love skin care and I love this store! From moisturizer to hand cream! They have the best!…read more The store is cute, a lot of display as soon as you enter the door! A lot of sale too! The interior is quite big and very organized on how they arranged the products in order. I am a big fan of skin care, my favorite here is CHERRY BLOSSOMS HAND CREAM, IMMORTELLE PRECIOUS CREAM, IMMORTELLE DIVINE CREAM. The girl is super nice! She even gave us a bunch of freebies! Omg like a lot! (See my picture) Will I buy here? Yes af course! I am fan of their products! All are silky, smooth and lightly fragrant!

Went here on Monday September 16th 2024 to pick up more hair product that I needed. Parked, looked…read morein front at the featured stuff, then headed to the sunscreen section and brought a lip balm, sunburn sunscreen. Then went to the nail polish section and purchased a cute dark blue nail polish that looks like ocean waves. Headed to the hair dye section and brought temporary hair color red and pink. Gonna try it for a day. Then brought 3 not your mother's curl talk cream for the hair. Then went to the checkout. The girl there was very nice. Paid with cash. Got my change. Hope to be back soon!

I usually don't write reviews, but I feel like people should know what they're walking into. The…read morestore itself is cute and the team is honestly really sweet--but there's one worker, Wendy , who completely ruins the vibe. She's super passive-aggressive, rude for no reason. I've seen her treat people differently based on how they look, which is really uncomfortable to witness. It's giving... outdated energy. If you shop here, just be aware. Wendy might be someone to watch out for. Someone like that can really bring down a place that otherwise has such strong potential.

My Jimmy Choo Nightmare -- A Cautionary Tale I splurged over…read more$700 on a pair of Jimmy Choo sandals. Seven hundred dollars. For that kind of money, you'd expect exceptional quality, right? Wrong. I wore them exactly ONE time, and the sole was already worn down. One wear. Let that sink in. So I called their customer service, and that's where the real nightmare began. For two months -- TWO MONTHS -- they gave me the runaround. They refused to replace the shoes. They refused a refund. Eventually, after endless calls and emails, they graciously agreed to repair them for free -- even though at first they wanted to charge me for the repair of their own defective product. Then they handed the shoes off to UPS... and UPS lost them. For a month. After yet another month of back and forth, the shoes were finally repaired and returned. And the cherry on top? Their idea of compensation for this entire ordeal was -- wait for it -- a whopping 10% discount on my next purchase. My next purchase?! There will be no next purchase. Ever. Let me be clear: I paid luxury prices and received dollar-store customer service. Months of my time wasted, zero accountability, and an insultingly small discount as a "sorry." Shame on you, Jimmy Choo. Your customer service is an absolute disgrace. If this is how you treat the people who spend hundreds of dollars on your brand, you don't deserve a single one of them. Save your money, friends. #JimmyChoo #NeverAgain #WorthCustomerService #LuxuryFail #ShameOnYou #CustomerServiceNightmare

I came to Woodbury last month to shop for deals…read more I was not impressed with the selection at the coach or Michael Kors outlet. Styles were outdated and prices were not discounted. Skims had a selection of clothing on sale with an additional 30 percent off. The skims store was organized, but the line to enter the shop was slow and long. Food options at Woodbury were very limited. The food court had minimal options ranging from pizza to sandwiches. Price of food was steep especially for upstate NY.

Such a clean and beautiful welcoming store. Service was great. They have some great deals for the…read moreholidays, you can buy your gifts from here. Because this store is part of the outlets, there is lots of parking. They also have some pretty cool magazines and books there with Clarins history. Highly recommend this place!

Clarins factory store at Wrentham outlets is simply the best! I've been using Clarins for years and…read morethis location has got an amazing selection of not only my go to skincare products but amazing deals on sets and makeup. Matthew is one of a kind and you can tell how much he loves being there and helping people-he is probably the most knowledgeable person I've ever met regarding skincare , the whole staff is lovely, I feel like part of their family and always leave knowing that I purchased a routine for my skin that is perfect for me

Went here on Tuesday December 12th 2023 to look for a perfume as a gift for my mom. They are well…read morestocked, and have a variety of other things such as makeup. They also have men's cologne, as well as women's perfume. They had Victor & Rolf, and others. Prices were bit on the expensive side though. Also, it is a very small location, so it doesn't seem like they have much. We ended up not buying anything, as we were just looking. May be back again if i have a coupon or something. Unfortunately can't use a kohls coupon or kohls cash for purchases in this store even though it is a part of Kohls.

Wonderful selection of makeup Clean and easy to find items…read more Staff is friendly and willing to help

Amazing amazing amazing!!! That's what I have to say about this man his name is Mark Thibult…read moreSalesman at the Woodbury common's Perfumania store 2131 I promise you when you walk in ask for MARK Thibult all of your problems will be solved the best salesman the most honest salesman I've ever run into and believe me I've been doing this for years I am extremely satisfied he made my Christmas thank you MARK you're the best

Friendly and helpful staff. Amazing service and helped me pick out the perfect scents. Very patient…read moreand honest staff. Prices are amazing and selection is very large.

I have Miss Dior blooming bouquet and my friend want to buy it for herself. We go to Fragrance…read moreOutlets to get a good deal but it turn out Dior doesn't have a contact with the this outlet store because their item very popular and always sell. The staff at the store is very nice and knowledgeable. My friend end up didn't get Miss Dior but she got another 2 fragrances with the deal buy 1 get 50% off!