My partner booked a soap making class for our anniversary and we had the best time pouring, mixing,…read moreand talking with Jordan! It was so much fun and Jordan made the process fast and easy. He was very fun and hyped us up the entire time. He was also informative about soap techniques and did his best to guide us through the process of making our own loaves, and stepped in if we needed assistance. You get to pick your own scent, up to 3 colors, addons like glitter, oatmeal, exfoliants, etc., and what size you want (we did the half-size which is about 7 bars). I believe it was around $40-50 per person and to book, just call Buff City and say you'd like to book a soap making class! You'll receive PPE for your clothes and goggles for your face so you don't have to worry about the mess. The soap making process took only about 30 minutes to maybe an hour because we spent quite a bit of time picking out our customizations. The soap has to settle and isn't safe to use for about 3 days, so you'll have to return to the store to pick up. I came back a day later after making the soap to cut it, but you can choose to have them cut it for you if I remember correctly, and it was such a workout! I loved experiencing every part of the soap making process and didn't want to skip the soap cutting because this always looked like the best part from what I've seen on TikTok. Because I went a day later, the soap was already pretty solid and so it was difficult for me to cut, but I was able to do both loaves by myself so it's definitely doable! My partner chose one of Buff's already mixed scents to use (I think it was "Commando") for his purple and gold bars while I mixed coconut, honey, and oatmilk for mine! Both smell and look really nice in my opinion and I know this is an activity we'll do from time to time once we run out of soap. Thank you so much again, Jordan!!

Disappointing service On Aug 24, my 16-year-old daughter…read morepicked up a bag of oil infused Epsom salt she didn't realize was already open. Half spilled out, after immediately notifying the staff they asked if she planned to buy it. Feeling pressured and embarrassed, she paid full price, $20 of her babysitting money for half a bag. I called the store after my daughter came home, clearly shaken by the experience. The associate admitted he remembered the incident and that the spill was still on the floor. He also explained they often have open bags for customers to test. Rather than offering a replacement with me on the phone, he said it was "fine for them" she paid full price for a half empty tester product and chose to debate me on my logic. I can't help but feel like they were simply taking advantage of the situation. Accidents happen, but customer service is the one advantage brick-and-mortar stores have over online shopping. If stores lose sight of that, they lose their customers too. I imagine Buff City will read this review. I don't want a refund, I don't want a full bag. I just hope Buff City considers retraining staff to handle these kinds of situations and to prioritize customer care. Do better.

Facials by Louise are truly dreamy. The products used are top of the line and really help your…read morepores to clear. Her technique has helped my facial muscles to re-energize. A totally professional experience.

Louise knows her stuff! My skin looks amazing and I get compliments all the time. She is a true…read moreesthetician. She has all kinds of knowledge on different skin issues and only uses well researched products. I send everyone here

Great customarily service! We love shopping online and having in store pick-up. And they have done…read morea great job with the in-store make-over services we've booked, as well.

Flower Mound has the best Sephora. It's not huge but it has a great selection. All the staff are…read morehelpful and knowledgeable. Kudos to Sarah and Amy for helping me.

This company is amazing to do business with. My rep is Yvonne Knill. She is SOOOOOO helpful every…read moretime I need anything. In fact, I was recently up in the DFW area for a convention, and when I mentioned something I needed, she made it available for them to bring it to the convention the following day.. She REALLY goes above and beyond for the customer, and has made my dealings with Genesis wonderful. I would strongly recommend if you're in the market for medical equipment (which I forgot to mention - BAR NONE, the best machine I've ever used & the best education too).

I have been to, and have reviewed, many Ulta locations across several states over the years. I've…read morecome to expect a certain experience. Testers are often dried out or missing, items I want are usually out of stock, and the staff can be well. Let's say less than enthusiastic. The fragrance section is particularly a disappointment with empty testers, missing blotter strips, travel sprays in complete disarray and most of them out of stock. Because of this, I usually just order online to save myself the frustration. That said, Alta's coupons, promotions, and the point program are fantastic so I keep coming back. Recently they had a $10 off 50 deal for online orders with in-store pick up. Of course, the two items I wanted weren't both in stock at any of the four closest locations to me. After expanding my search, I found a store about 10 miles away that had both. So I decided to take a short drive and explore a new area. Walking into this, Ulta was a entirely different experience. I think I may have heard angels singing. The store was well lit, beautifully organized, and incredibly clean. The fragrance section was outstanding with multiple well designed displays, fully stacked testers for popular designer, fragrances, and travel sprays neatly secured behind a locked case, at all of them in stock! The makeup displays were pristine and fully stocked, too. Fully stocked, I say!! The staff was just as impressive, friendly, welcoming, and so efficient with my pick up. I grabbed my 21 L bottles of shampoo and conditioner, and realized I didn't want to leave. I stayed for an over an hour testing fragrances as I've wanted to try for years, but never could because other Ulta stores were such a mess. I also ended up buying a few. Even the lighting stood out, soft and flattering, not the harsh unforgiving brightness that makes foundation watching a nightmare. The store is thoughtful, and its layout, well maintained, and clearly managed with care. This is my first five star review of 2026 and it's well-deserved. This location has officially convinced me that it's worth taking the extra drive to shop in person again. Well done and thank you for reminding me how great the Ulta experience can be.

Who doesn't love Ulta?! They really do have all of your beauty needs covered. I came in…read morespecifically to look at and compare different purple shampoos. A sales associate offered to help, but as she was walking me over to the section, she kept talking with her back to me, so I couldn't hear a single word she said. She just pointed out one product and immediately walked away. The customer service definitely could have been better there. On the bright side, I browsed around and found their Korean skincare section! I wanted to try a few things and was happy to find a trial-size hydration kit. My only other complaint was checkout. There were a few employees just standing behind the counter chatting. Since it was during store hours, it felt a little unprofessional--that kind of hanging out belongs in the break room. Great product selection, but the staff vibes were a bit off

I've been going to the Mesquite location since 2015 and recently moved to the area! I saw they had…read morea Lewisville location and I checked it out and it's just as amazing! I always get my eyebrows done here and always threaded! They offer wax and other services! I love coming here, they are also very respectful and sweet!

They ruined my eyebrows they're uneven and thin and ugly I'm so disappointed cause last time I went…read morethey weren't bad:( the young girl working here is the only reason I'd ever come back but after that experience I don't think I can . The lady who did them did a horrible job

Usual Aritaum place. They don't have samples though, which I thought a bit odd. The lady that works…read morethere came off a bit standoffish at first, but when my husband came around with our baby she really lightened up. All in all, not bad. Also, to the reviewer who said she's rude to non-Korean people, I'm Korean, so I wouldn't take it personally. I think that's just how she comes off. :)

This place is amazing! I discovered this store about 2 weeks ago while on the hunt for the best…read moreKorean Beauty products out there. As soon as I walked in the environment was friendly and inviting, Katie the manager was so helpful and knowledgeable. She truly made the experience wonderful. Since then I've been back 4 times! Thanks to the many samples she gave me I was able to create the perfect skincare routine. I am now a loyal Korean Beauty junkie!

Excellent service! Team of experts and great customer service. I really like how friendly everyone…read moreis and their attention to detail.

Lash Lift/Tint & Eyebrow Threading/Tint…read more This was my first time receiving any lash treatments/services and it was a fantastic experience! Customer service was amazing from the front desk to the technician I had, Kayla. I got my eyebrows threaded and tinted, and they look very natural! I also got a lash lift and tint - my natural lashes are already black so the tint didn't make a huge difference but the lift came out good despite my stubborn lashes. Overall, Kayla was a great lash tech and did a wonderful job making sure I was comfortable throughout the process. The place itself is also beautifully decorated and clean with a relaxing ambience. I hope to come back soon in the future!